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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    154
  • Value
    155
  • Shipping
    152
  • Quality
    146

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.8%
Positive
226
Neutral
0
Negative
10
View ratings trends
148
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,451)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user melaniem685
Virginia
2 reviews
0 helpful votes
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February 26th, 2022
Verified purchase

Product content and shipping have been outstanding. I have been extremely pleased with every purchase I have made from Fine Art America. Their products and customer service are great. The cards I have purchased have arrived in perfect shape and in a timely manner. The website is responsive and reliable. An overall good experience from shopping to delivery.

Date of experience: February 26, 2022

Thumbnail of user williamm1945
Rhode Island
2 reviews
0 helpful votes
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September 28th, 2023
Verified purchase

I ordered two wall artwork items, one a framed photo of a building in Boston and the other an inspirational quote on canvas. The website was easy to navigate, the choices for framing and matting made it easy to compare, and the ordering and delivery were smooth.

Date of experience: September 28, 2023

Thumbnail of user garyp1476
Tennessee
1 review
1 helpful vote
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June 29th, 2023
Verified purchase

Very pleased with the art work I received. The website is clear and easy to understand. It's my understanding that each order is printed when it is received. This allows you to select from a variety of materials on which your order will be printed. You can also select from a variety of mats and frames, if desired. I highly recommend them

Date of experience: June 29, 2023

Thumbnail of user petert128
New Jersey
1 review
22 helpful votes
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June 11th, 2017

I'm a FAA member but i haven't been able to access my account to make changes at all, i have tried to contact FAA in all ways possible but they do not respond. My site is up but i have no control over it and no help. Something is seriously wrong with this site. Please respond if you have the same issue...

Date of experience: June 11, 2017

Thumbnail of user juneg59
Illinois
1 review
11 helpful votes
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January 10th, 2020
Verified purchase

I have ordered a variety of items from FineArtAmerica and have always been pleased. The quality of their products lives up to my expectations and their service is excellent. I am especially pleased with a print of Great Egret at Waters Edge by Ira Marcus. It is a beautifully composed picture and the print is crisp and clear. I would happily purchase more from this website.

Date of experience: January 10, 2020

Thumbnail of user davidf327
Oregon
3 reviews
1 helpful vote
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March 31st, 2018

I was expecting a piece of "fine art", to arrive in a nice flat package. I received this "fine art" rolled up and put into a tube. It was hardly ready for framing and reminded me of a poster, someone ordered for their dorm room. I asked, to send it back and they refused. Three customer services reps were condescending and unprofessional.

Date of experience: March 31, 2018

Thumbnail of user chrisb3111
Alabama
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

The shirt that I ordered was outstanding in every detail, and the speed of the service was exceptional. Receiving the product three days after ordering is extraordinary. Overall, a very worthy experience.

Date of experience: July 25, 2022

Thumbnail of user brianm2682
New York
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

I have been selling my work on Fine Art America for several years. I have never received any complaints. I have ordered product for myself, their work is exemplary and their shipping prices are very reasonable.

Products used:
Photographic Metal Prints

Service
Value
Shipping
Returns
Quality

Date of experience: January 9, 2022

Thumbnail of user richardw2111
Canada
1 review
0 helpful votes
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July 17th, 2021
Verified purchase

FineArt America is an extremely professional organization in every way.
Their website is very user friendly and easy to navigate and the quality of their work is outstanding.
I have bought several pictures from them and I have always been completely satisfied. I recommend
Them wholeheartedly.
Richard West

Date of experience: July 17, 2021

Thumbnail of user ronf34
Illinois
1 review
14 helpful votes
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October 4th, 2015

I've been with Fine Art America on and off for about three years now. A year and a half ago I gave them a bad review. I'm rejoining as a member because I think they will treat me fairly now. My main problem before I thought they were stiffing me out of commission on two sales. That has been rectified.

Date of experience: October 4, 2015

Thumbnail of user johnp4163
Florida
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

I was very satisfied with my purchase. It was shipped to me within a week and packaged beautifully to avoid damage in transit. The quality of the enlarged photo is excellent, even though I had it enlarged to 60 x 42, and the framing is top notch, especially for a work that large.

Date of experience: July 15, 2021

Thumbnail of user craigs592
Missouri
1 review
0 helpful votes
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October 25th, 2020
Verified purchase

I bought a stretched canvas art piece of a concert ticket from The Beatles concert in 1964 Seattle. Absolutely LOVE it! I hung it above my keyboard in my music room. I've received numerous compliments from friends and family. The ordering process was simple. Great selection of how I wanted the art framed, poster or canvas. And great selection of sizes too. Very fast turnaround and quick delivery. I'll be ordering more art from Fine Art America. Thanks!

Date of experience: October 25, 2020

Thumbnail of user helenj189
Michigan
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

The photographs are unique and beautiful; they are generally not found elsewhere and the choice of photo-finishes, sizes, and matting details makes this company one of a kind! I love their products and will continue to order from them.

Date of experience: June 24, 2020

Thumbnail of user jennifera916
Minnesota
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

The site was easy to peruse, the products were of high quality with many options to choose from. My product arrived in a timely manner with no issues overall. I'm satisfied with my buying experience and choice of artwork.

Date of experience: January 30, 2021

Thumbnail of user deanab26
Nevada
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

It is pleasant to walk into a room and see coyotes in the snow or horses rearing in a scenic mountain setting. Peter's photography is alive and genuine with all the spirit of wild animals in their natural surroundings.

Date of experience: October 4, 2020

Thumbnail of user markm3936
Arizona
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

I purchased two photographs from FineArt America - both displayed on metal. The color is incredible! The quality of the work is top notch. I was extremely pleased. The artwork arrived in a few days and was expertly packaged to protect the pictures from any damage.

Date of experience: February 1, 2022

Thumbnail of user ornelav
North Carolina
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

The description of the product was clear. They send you an email once the product is ready to be mail. I order a metallic frame, the packaging was taken with such care that it took me about 10 mins to unwrapped. Because of this level of care, my frame was in excellent conditions. They even include a nail for the size of your frame. The value is great for the product.

Date of experience: February 8, 2020

Thumbnail of user terryd751
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I am so grateful for the many benefits from joining FAA. As an artist, I want my work out there, but don't want the hassles of production, selling and managing customers. FAA does all of that so very well

Date of experience: December 1, 2022

Thumbnail of user conniem186
Arkansas
1 review
0 helpful votes
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November 21st, 2018
Verified purchase

Hello. The shirt i received from this Company was fast Delivery, and exactly how described. This was my second purchase. I am very happy with them. I will be back. Thank yall for Great Service. Connie

Date of experience: November 19, 2018

Thumbnail of user redmanm
GB
2 reviews
1 helpful vote
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February 18th, 2021
Verified purchase

Compared with other sites this site has a great and unusual collection of greeting cards. Wonderful displays of art work.
I do however like any site like this it can be a blow when it comes to delivery costs.

Date of experience: February 18, 2021

Thumbnail of user jeanp54
Massachusetts
1 review
13 helpful votes
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December 31st, 2016

ZERO STARS IS APPROPRIATE! I recieived items I ordered on 12/21/16. Two of the 3 items were incorrect. It is 12/31/16 and I have yet to hear how the situation will be corrected. I've called customer service approx 8 times now. They are very pleasant on the phone, but only yes me to death. They cannot assist in making price adjustments or provide a direct number of the manufacturer of the item. They will not call with information, but invited me to call back at any time. In my opinion, their lack of response and unwillingness to assist makes then an untrustworthy site to do business. Trust me, it's not worth your time and energy, not to mention money.

Date of experience: December 31, 2016

Thumbnail of user katherinef149
Florida
1 review
0 helpful votes
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September 23rd, 2020
Verified purchase

I purchased two color prints of Wildwood, NJ, one in daylight and one at night time. I picked two different sizes suitable for framing. I was notified of shipping date and arrival date. They arrived in a single tube in perfect condition. I would definitely purchase prints from FineArtAmerica again and highly recommend this business.

Date of experience: September 23, 2020

Thumbnail of user judyc389
Louisiana
4 reviews
0 helpful votes
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December 27th, 2022
Verified purchase

I bought two shirts on FineArt America for my ex-husband for Christmas. I was impressed that they had a Frank Nelson shirt, which you never see anywhere. My ex-husband was very happy with the shirt and it seemed to be a good quality shirt. I will buy from FineArtAmerica again.

Date of experience: December 27, 2022

Thumbnail of user monak1
California
2 reviews
2 helpful votes
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June 15th, 2023

Company monetizes knowingly off work NOT belonging to them and infringes on author's
IP even after being warned to cease and desist use of an author's Intellectual property, they continue to sell without copyright permission. This website is run by profiteers using and stealing work
And art of others. I will be taking them to court and this is more evidence.

Date of experience: June 15, 2023

Thumbnail of user barbaras284
Colorado
1 review
0 helpful votes
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April 11th, 2018
Verified purchase

I ordered a tote from FineArtAmerica which I am extremely pleased with! The print on my tote is great. FineArtAmerica took the order, kept me posted about what was happening and then let me know when it was shipped. They were extremely quick in getting this order to me. My experience with them was excellent!

Date of experience: April 11, 2018

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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