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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

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Positive reviews (last 12 months): 95.4%
Positive
226
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,452)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user perrys104
Florida
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Ordered three prints of some Continental airlines jets I used to fly so I can have the memories right here on my wall. The quality of the canvas and frame are excellent. The only hiccup was missing hanging hardware on one of the prints which is in the process of getting replaced.

Date of experience: February 7, 2021

Thumbnail of user gusf13
California
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Found a picture we liked for our living room, had it matted & framed. Delivery was a touch expensive for a framed print but it was really well packaged and arrive in perfect condition. The frame was beautiful as was that mat, looks fantastic on our wall. The whole experience was flawless.

Date of experience: April 30, 2021

Thumbnail of user seanl28
GB
1 review
36 helpful votes
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October 5th, 2014

This site is possibly the most misleading site I have ever joined. The sign up info is full of lies. The manner in which the company treats it's contributors is disgusting. Members have to pay $30 subscription and are then treated to the worst customer service in the history of customer service. Any queries which are dealt with are generally dealt with by lying and feigning ignorance. The staff/moderators on the site will regularly ABUSE members for saying something which may oppose the official "company line". There has also been a recent appeal made by the company for new contributors. By uploading their <b>phone snaps</b> to the site... and they call this "fine art". This site is a scam.

Tip for consumers:
Just don't

Service
Value
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Quality

Date of experience: October 5, 2014

Thumbnail of user jessicad231
Minnesota
1 review
0 helpful votes
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September 11th, 2018
Verified purchase

Easy website to use. Simple transaction with detailed explanation of the different print options. Shipping time and cost was acceptable. The canvas arrived with no damage at all. Easy to hang, beautiful piece of artwork.

Date of experience: September 11, 2018

Thumbnail of user lindap562
GB
1 review
0 helpful votes
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April 20th, 2019
Verified purchase

Second time I've ordered print from FineArtAmerica. Great website - easy to follow option selection. Fast despatch and OUTSTANDING packaging. Site says product will be sent rolled in tube - but in fact, both times the print was sent beautifully flat packaged (much preferred by me). I was also impressed with reasonable prices and affordable postage - highly recommend.

Date of experience: April 18, 2019

Thumbnail of user cignusd
New York
3 reviews
19 helpful votes
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October 9th, 2015

If you are a young and new artist and you want to get your name "out there" don't even think to go on FAA.It is a waste of time. Sure they have some contests(done by members) and you could submit your works and win... nothing and then gain some 1 or 2 likes per picture, but other than that it's a major waste of time.If you sell an original they won't promote you but if you sell one of their prints you get promoted... nooow how to sell prints? I have no idea... I for example haven't sold anything...

Service
Value
Shipping
Returns
Quality

Date of experience: October 9, 2015

Thumbnail of user johnr1083
Canada
1 review
1 helpful vote
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August 7th, 2018
Verified purchase

As a lark, after seeing one with Madonna's image, I googled "Noel Coward shower curtain", and ordered one from FAA, frankly expecting "OK" at best. Much, much better -- a wonderful likeness printed on high quality material. Highly recommended.

Date of experience: August 7, 2018

Thumbnail of user catherineh402
GB
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

I ordered a beautiful painting, which was perfectly described and different options of sizes and mediums and materials.It arrived well wrapped and protected and even with a hook and picture pin for hanging. Great Service and Communication. I would definitely buy from them again.

Date of experience: June 24, 2020

Thumbnail of user amym230
California
2 reviews
1 helpful vote
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June 28th, 2018
Verified purchase

Easy, excellent and clean place to shop! I felt lucky to have happened on
FineArtAmerica and glad to know there will be many more pieces to purchase. A vast array of subjects, excellent work by the artists and a great business to transact with.

Date of experience: June 28, 2018

Thumbnail of user debram666
Iowa
1 review
11 helpful votes
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July 30th, 2020
Verified purchase

I purchased a print on metal of a cave painting from Las Caux from Fine Art America and loved everything about it and my experience. The colors are stunning and crisp. The metal print was expertly prepared for hanging and very well packaged. My order arrived quickly. I highly recommend this vendor, and this specific print.

Date of experience: July 30, 2020

Thumbnail of user maryr443
Maine
1 review
0 helpful votes
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June 5th, 2018
Verified purchase

I have ordered numerous items for myself and as gifts from Fine Art America and have been thrilled with each one. From prints, to totes, to clutches and will soon be the recipient of a phone case from my daughter. Site is so easy to use. Order fulfillment is quick. Packaging ensures product arrives in pristine condition. I was most impressed with the ease of ordering a framed print. The variety of frames and mats and sizes and the preview of each format was simply amazing. And the product was exactly as displayed. Could not be happier with this company.

Date of experience: June 5, 2018

Thumbnail of user eileend118
Pennsylvania
2 reviews
0 helpful votes
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June 7th, 2023

I ordered two prints on March 2,2023. I received the prints, and the frame is damaged. I reported this to the company. This was a birthday gift for a Senior citizen. They responded that it would all be replaced. Today is June 7,2023, and I still do not have my pictures. They have put me off every time I have gotten in touch with them. These pictures should have never been sent to me in the condition that they are in. It was expensive!

Tip for consumers:
Read other reviews and think twice about using it!! Especially for a gift!!

Products used:
Never used

Service
Value
Shipping

Date of experience: June 7, 2023

Thumbnail of user ameliar31
19 reviews
37 helpful votes
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September 20th, 2018

What a wonderful selection of home decor. I ordered twice from them a painting and I thank the manager for helping me with technical issues. The paintings were great and were packed thoroughly. I highly recommend this service!

Date of experience: September 18, 2018

Thumbnail of user lawrencem113
New York
2 reviews
0 helpful votes
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June 28th, 2018
Verified purchase

It pleases me beyond my wildest expectations to the proud owner of the two purchases i made thru FineArtAmerica! I love the subject matter and the vibrant, detailed and realistic images make the characters so very much alive!

Date of experience: June 28, 2018

Thumbnail of user robertr2414
Washington
1 review
0 helpful votes
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February 24th, 2021
Verified purchase

I ordered two coffee cups with printed images which I selected. The images turned out great and the shipping container was "engineered " to protect the cups. The packing was well designed and I won't be afraid to order more cups soon. Shipping updates were sent frequently so I didn't have to guess when the shipment would arrive. Nice company to do business with.

Date of experience: February 24, 2021

Thumbnail of user lauran637
Arizona
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

I ordered a print from fine arts. It was exactly as pictured and described, the colors were great, the paper was super heavy and it arrived On time and in perfect condition. I will definitely use them again.

Date of experience: April 2, 2021

Thumbnail of user maxineb75
Ohio
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

I ordered a pillow from the C Beck collection in the Lily selection. It is beyond expectation. The pillow is generously filled, has the design on both sides. It features a hidden zipper and makes my blah furniture come to life.

Date of experience: December 30, 2020

Thumbnail of user derrickp46
Canada
2 reviews
0 helpful votes
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November 4th, 2020
Verified purchase

I have gotten several mats from fine art America and I am never disappointed! You can get anything imaginable on a yoga mat and it's always well done and shipping is fatst! Definitely not your typical boring yoga mat!

Date of experience: November 4, 2020

Thumbnail of user maggieg76
Oregon
1 review
4 helpful votes
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May 30th, 2020

Ordered framed picture on 5/8/20. When I ask questions they just send a canned response. This was a present and when I ordered it there was a 4-5 day production. Now they have posted 10-15, but mine is already past that.

Date of experience: May 30, 2020

Thumbnail of user lauad
Illinois
1 review
0 helpful votes
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April 3rd, 2018
Verified purchase

My online transaction with FineArtAmerica was very user friendly. The ordering and checkout process were streamlined, and my merchandise arrived pronto. I have no hesitations about ordering from the site again.

Date of experience: April 3, 2018

Thumbnail of user jodit111
Washington
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I have purchased quite a few pieces of art from Fine Art America. They ship quickly, and once when I received a damaged piece they quickly replaced with no returns, and no questions asked. The quality has been excellent as well.

Date of experience: July 6, 2022

Thumbnail of user dorothyn530
California
2 reviews
0 helpful votes
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October 23rd, 2022
Verified purchase

I had been to an Alan Jackson concert with a dear friend and huge fan of Jackson. I found a card at Fine Art America that artistically depicted Alan in such a beautiful way and sent it to my friend as a thank you note. She was so thrilled with it. I felt so fortunate to have found something so unique and that had such high quality.

Date of experience: October 23, 2022

Thumbnail of user joycen391
GB
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

The website is straightforward and easy to use. The item ( a print)is of a high quality. The packaging was totally secure and the item arrived in perfect condition within a few days. I am very pleased with my purchase.

Date of experience: October 12, 2023

Thumbnail of user elainaj8
California
1 review
1 helpful vote
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May 14th, 2022
Verified purchase

I love this website. The choices seem unlimited. There are all kinds of options and you can try the different looks before you buy. You can see the different mounting options, the frame choices, the size options and the mat colors and widths. You can pretty much custom design any piece of art to fit your taste and decor. You can also use the images for other household products and casual clothing. It's a lot of fun and they do quality work.

Date of experience: May 14, 2022

Thumbnail of user monikaw7
Australia
2 reviews
0 helpful votes
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February 9th, 2022

Honestly, don't waste your time or your money. If you're looking for a small print on a small item, you might be satisfied. However, if you're looking for quality, keep looking elsewhere.
This place is bound to disappoint anyone looking for a quality anything.
I spent a fair amount of money on a large print of a renaissance painting from this place called Fine Art America. I received it today, and I can see the pixilation even without my glasses.
For context, I've used a 1:100m scale ruler, which is basically cm graduations, & a ruled notepad. The scratches on one of the photos are where the paint was scratched off the page, when I placed something on it to keep the paper flat so I could take photos.
I also bought a t-shirt, and not only do the sizes run 2 sizes too small, but the colour of the t-shirt is different from what was shown.

Products used:
None.
Also, their return policy is, you have 1 month after placing the order. My order wasn't even shipped until a month later, and arrived two months later. I have contacted them but have yet to hear back.

Service
Value
Shipping
Returns
Quality

Date of experience: February 9, 2022

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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