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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.4%
Positive
227
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,453)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user cherrilynm
California
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Beautiful coffee cup. The cup is just the right size and weight. The image quality is excellent! I loved the print so much, that I just bought it as a beach towel! I will also be purchasing the tote bag very soon. I really love this artist!

Date of experience: February 6, 2023

Thumbnail of user lindar270
New York
1 review
0 helpful votes
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February 12th, 2018
Verified purchase

I was so very happy with the experience of working with FineArtAmerica. Very easy to browse their website and had many choices and categories to chose from. My purchase came on time and was packaged perfectly. Would definitely purchase from them again

Date of experience: February 12, 2018

Thumbnail of user keithf193
Ohio
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

I ordered a cool picture of The Eagles (rock group). The picture itself was cool, but the way they presented it raised it to a whole new level. This is not my first order and I will be ordering in the future

Date of experience: January 21, 2021

Thumbnail of user bellas127
Indiana
1 review
0 helpful votes
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November 23rd, 2022

I ordered a custom picture and frame from this company and waited weeks for the delivery. However, the card was delivered yesterday but not the main gift. I contacted the company about it and they said that the frame would not be available nor manufactured because it was "out of stock" and unavailable until March 2023. I already paid full price and wasn't notified beforehand of this! I was expecting this for my anniversary which was a couple weeks ago and seems far too late. I would not recommend this company as a 5 star rating.

Tip for consumers:
communicate with your shipping order.

Products used:
Photo + Frame

Service
Shipping

Date of experience: November 23, 2022

Thumbnail of user jayk73
Canada
4 reviews
19 helpful votes
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May 5th, 2017

I removed my old work in-order to upload new work and they still show my old work on their render pages which I cannot remove myself. Google also cashes my old work before the newly updated work I've added. I've contacted FAA 3 times to assist with this problem but they've failed 3 times to reply back. Bad business ethics as far as I'm concerned.

Date of experience: May 5, 2017

Thumbnail of user janetb2050
South Dakota
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

I'm a fan of his photography. This is an eye-catching, take a double -take, colorful piece that really brightens up our wall. Working with FineArtAmeica was quick and easy. Quality of the print was great. I saved a few dollars by comparing them to Etsy also.

Date of experience: March 8, 2023

Thumbnail of user sharil95
Wisconsin
1 review
11 helpful votes
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September 20th, 2021

I ordered 3 different prints in the form of 5x7 greeting cards. While the art itself was superb, and the card paper was of high quality, the prints all came out extremely dark, and way too red. I can't really see or use them. I'll never order from here again. Exceedingly poor quality. These should not have left the factory. UPDATE: They did replace 2 of the prints with a brighter version that was almost too yellow but more useable, but the 3rd one, they tried 2 more times and couldn't get it right. Copies 1 & 3 were too dark, copy 2 was better but got wrecked in shipment as did copy 3.

Tip for consumers:
Beware the prints may not turn out as you hope, and might get wrecked in shipment. (They use UPS). Maybe the greeting cards are just too small, and they might turn out better in a larger format?

Products used:
Custom printed greeting cards.

Service
Value
Shipping
Returns
Quality

Date of experience: September 20, 2021

Thumbnail of user vins7
California
1 review
12 helpful votes
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August 18th, 2017

I thought the site was really cool with a bunch of items that have awesome artwork, so I made my first purchase of a greeting card with a Braveheart Minimal Movie Poster on it. I received the card today, but the card was damaged. It appears that the person who packed it bent the card and the front of the card show a white crease. I called customer service and spoke to Brian. He seemed nice. However, I was directed to the return page which states that I am responsible for the postage to return the item. That's not cool. I have only had to return one item in my life from a online retailer and they told me to keep the item (which I threw away) and send me another one free of charge. That is good customer service. To have to pay to return something is just not good business and leave me feeling bitter. I will not order from this site again. Such a bummer.

Tip for consumers:
Be aware that if you try to return item, you have to pay return postage fees.

Date of experience: August 18, 2017

Thumbnail of user mark.7
Pennsylvania
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I have been able to order special items for my wife thru FineArtsAmerica over the past few years. There is such a wide variety of images that occasionally I had a hard time picking just one. The canvas bag images have never faded like most other products over time. I plan to order more quality products over the next few years depending on the occasion or need.

Date of experience: February 1, 2023

Thumbnail of user lindad1531
Florida
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

This is a beautiful photo of the Saint Marie hotel in New Orleans. I vacationed there years ago with my parents who are both gone now. Every time I look at it it reminds me of the time we spent there.

Date of experience: March 29, 2021

Thumbnail of user ronaldn18
Montana
1 review
0 helpful votes
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March 6th, 2018
Verified purchase

The canvas print I purchased from Fine Art America is a quality item. It arrived at my home very well packaged and it was delivered on time according to to their delivery date. I would not hesitate to purchase additional items from Fine Art America.

Date of experience: March 5, 2018

Thumbnail of user michaelk291
Australia
1 review
0 helpful votes
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February 23rd, 2018
Verified purchase

Quick shipping and amazing artists, havent had an issue yet and love everyones work. I cant speak highly enough of them all and the effort that goes into each piece of work Ive purchased and seen on the site thus far.

Date of experience: February 23, 2018

Thumbnail of user staceyl60
Arizona
1 review
0 helpful votes
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October 11th, 2018
Verified purchase

I had a great experience at FineArtAmerica. I was able to select exactly what I wanted and got to view different frames, colors, etc. It was an easy experience. The Art came quickly and was packaged exceptionally well. I love the beautiful colors and would definitely order from again.

Date of experience: October 10, 2018

Thumbnail of user barbarat723
Massachusetts
1 review
0 helpful votes
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December 19th, 2020
Verified purchase

I purchased several Julie Whitmore greeting cards. The card stock that was used is of a high quality. Also the printed color of the cards is true to the originals, not faded or washed out. So pleased that I ordered more the day the first batch arrived. Very pleased.

Date of experience: December 19, 2020

Thumbnail of user karenw1059
Pennsylvania
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

This service was fast. My pictures are beautiful and came in perfect condition. I am considering ordering another print. I would definitely and have already recommended this gallery to my friends and family.

Date of experience: June 11, 2020

Thumbnail of user normanv50
Florida
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

The experience was gratifying. The painting I ordered looked exactly as described in Fine Art America's website and was very well packaged. I want to thank Fine Art America for their outstanding service. And look forward to future purchases.

Date of experience: June 27, 2022

Thumbnail of user markj223
GB
1 review
8 helpful votes
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July 20th, 2017

I am a member of FAA, and I bought 6 tote bags to be able to sell on my art market. I have not heard anything not one email, nothing. I keep sending them a email, no answer. I feel as if they have stolen my my and ripped me off.

Tip for consumers:
Don't use

Service
Value
Shipping
Returns
Quality

Date of experience: July 20, 2017

Thumbnail of user finearta1
FineArt A. – FineArtAmerica Rep

This message was posted by Mark James from North Yorkshire, UK.

Hi Mark,

Your order is being held by UK customs. Here is the tracking information. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=CJ464679900US

All you have to do is contact the customs office to get them to release the package to you. You have an open support ticket with us (#253396). If you have any additional questions, just let us know by replying to that support ticket e-mail.

Thumbnail of user bonniec173
Pennsylvania
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase

I've ordered several times from Fine Art America and I've always been pleased with my purchases. The prices are reasonable and delivery is good

Date of experience: February 29, 2024

Thumbnail of user peggyr330
South Carolina
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

I will definitely purchase from FineArt America in the future. Their customer service is excellent and the product I bought is top quality.

For the item I was interested in (note cards), it seemed that there was a pricing error on the website for the quantity I wanted to buy. I brought it to their attention, they told me how to contact the seller (artist), I contacted her and she updated the pricing right away and I placed the order. The cards arrived promptly and they are beautiful. Thank you!

Date of experience: December 14, 2022

Thumbnail of user viktorj7
Connecticut
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

I purchased a painting for my office from Fine Art America. They have great a selection to choose from and the website was easy to navigate. The painting arrived earlier than I expected in good condition.

Service
Value
Shipping
Quality

Date of experience: February 27, 2021

Thumbnail of user joshf6
Pennsylvania
2 reviews
6 helpful votes
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December 28th, 2011

My cousin bought my print one of my prints on a canvas board and just love the quality of the print. They said it is like going to a art museum. I have had a lot of reviews on my art work. I will be posting images on that site for along time.

Date of experience: December 28, 2011

Thumbnail of user peggyg123
Florida
2 reviews
16 helpful votes
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September 12th, 2020
Verified purchase

My second order placed with Fine Art America was water damaged when I received it. I took pics and uploaded to them in an email. They quickly resolved the problem and replaced my order. I received it within a week. I'm very satisfied with the service received and will definitely be buying from them in the future. So many products offered, not just greeting cards but various sized prints, totes, even shower curtains! Highly recommended.

Date of experience: September 12, 2020

Thumbnail of user terin25
California
1 review
0 helpful votes
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April 2nd, 2020
Verified purchase

Fineartamerica had lots of choices of Baby Yoda designs. Once I found the cutest one, it was easy to customize the size of the artwork and order. I received my purchase quickly and fully intact. I'm very happy with my purchase and user experience.

Date of experience: April 2, 2020

Thumbnail of user rogert101
GB
1 review
0 helpful votes
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January 28th, 2019
Verified purchase

I placed two separate orders for Johan Swanepoel items.
A framed print of a lilac breasted roller which is superb.
Also, 8 mugs featuring his work which are excellent too.
The orders were easy to place and pay for. Living in the UK they had to be shipped and took around two weeks to be delivered. They arrived very well packaged and in good order and I was delighted with all items.
The only negative is the additional tax I had to pay (around $30 each time). I would love to purchase more items, but the extra cost is dissuading me. A distribution base this side of the pond' would help. Or maybe post Brexit (whenever that may be)!

Service
Value
Shipping
Quality

Date of experience: January 28, 2019

Thumbnail of user jaym994
Pennsylvania
2 reviews
0 helpful votes
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March 29th, 2022
Verified purchase

Everything was perfectly the way i wanted it. I love that you can save various frame and matts until you get just what you want. Yes i would deal with them again. I wish i had money fill my house with such nice art.

Date of experience: March 29, 2022

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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