• Bookmark

    FineArtAmerica

2024 SITEJABBER AWARD

FineArtAmerica

Write a Review

Overview

FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.3%
Positive
223
Neutral
0
Negative
11
View ratings trends
152
See all photos
How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
See critical reviews

Reviews (2,453)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user mikek415
Colorado
1 review
0 helpful votes
  • Send Message
December 15th, 2018
Verified purchase

I had an idea for a mug and I reviewed fineartamerica's website and I found just the mug I was looking for. So I bought it. And fineart's website was easy to navigate and ordering was simple. Thanks FineArtAmerica!

Mike

Date of experience: December 14, 2018

Thumbnail of user arthurf290
Delaware
1 review
0 helpful votes
  • Send Message
June 27th, 2023
Verified purchase

I am so pleased with the whole experience dealing with FineArtAmerica. Reviewing their abundant item options and the actual purchasing process was terrific. Clicking through the website was fast, easy and painless.
Within a few days my custom-made phone case arrived. Again, I was absolutely thrilled with the design and quality of the phone case. The design was sharp, colorful and exactly as ordered and expected. The quality of the case was above and beyond my expectations. This is no flimsy cheap case, it is sturdy, hefty and able to take the abuse that cellphone cases need to take. Extremely please with my purchase. I have recommended FineArtAmerica to several of my friends!

Date of experience: June 27, 2023

Thumbnail of user alanal60
Wisconsin
2 reviews
0 helpful votes
  • Send Message
April 1st, 2022
Verified purchase

Had photos printed on metal, and could not be more pleased. I've used Fine Art America for years in my design work, and this one was for my own home. LOVE THIS SITE! Exceptional quality, excellent service.

Date of experience: April 1, 2022

Thumbnail of user tomp250
Texas
1 review
0 helpful votes
  • Send Message
June 20th, 2018
Verified purchase

I was looking to upgrade my bathroom with a move and stumbled onto "FineArtAmerica." I found this artist Murphey Elliott with many 'penciled sketches' of celebrities enlarged on shower curtains. They are beautiful and I found a nostalgic one of a celeb I grew up with and is my age NOW. His sketches can also be transposed onto tshirts and purchased one also. Murphey rocks!

Date of experience: June 20, 2018

Thumbnail of user julies1313
Utah
1 review
0 helpful votes
  • Send Message
August 10th, 2020

This company has been so terrible to work with, I will never use them again! I will refer all family and friends to steer clear. I ordered a picture for a nephew who had just lost his wife. I placed my order at 10 pm and called the next morning to change the frame. They had me cancel the first order and reorder with the new frame. A month later and they still have not canceled the first order after placing many calls and canceling 3 times. I have not been refunded from the first order after a month. I have called many times and no resolution! BEWARE!

Date of experience: August 10, 2020

Thumbnail of user cw525
New York
2 reviews
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

Having reviewed several artists' work online at Fine Art America, I purchased two different greeting cards. It was easy to order the cards. They were mailed safely and promptly. The photos were stunning, clear, colorful, and so realistic! I've purchased art from Fine Art America online before, and always been pleased; these greeting cards were no exception.

Date of experience: December 23, 2020

Thumbnail of user aaronb951
India
4 reviews
1 helpful vote
  • Send Message
October 10th, 2022

I have ordered and received several items now, and I have to say, I am in love with this store! Everything I have received fit perfectly, and is good quality. I ordered clothes in my size and they were true to size! I would not hesitate to shop this site again, and I tell all of my friends and family to shop this site too!

Service
Value
Shipping
Returns
Quality

Date of experience: October 10, 2022

Thumbnail of user violetw25
Oregon
2 reviews
0 helpful votes
  • Send Message
April 24th, 2020
Verified purchase

I have been adding to my art print collection for the past several years and am a very happy customer. In all this time, I've only once had to return something where I thought the print quality was lacking and FAA replaced it immediately and gave me a credit for my inconvenience. Whenever I take a print in to be framed the staff at the shop admire the quality of the art and it is not unusual for me to choose to spend $80+ dollars on mattes and a frame for a print I've spent less than $20 on, in order to gain something that is centerpiece worthy. Browsing is a delight and the knowledge that I am supporting individual artists is why I keep returning.

Date of experience: April 24, 2020

Thumbnail of user vinitp4
India
4 reviews
0 helpful votes
  • Send Message
September 24th, 2020

FineArtAmerica is best. I'm generally satisfied with my purchases. FineArtAmerica is the best Home Decor site. Fine Art America is good for selling printed products. If your focus is selling fine-art quality prints online, then Fine Art America offers good profit margins.

Date of experience: September 22, 2020

Thumbnail of user virginiad180
Colorado
2 reviews
1 helpful vote
  • Send Message
December 8th, 2020
Verified purchase

I was looking for a specific item and was only able to find it on this site. I wanted a coffee cup or framed art piece by cartoonist Rob Mankoff. They had a lot of choices of his work and also different sizes and types of prints of his cartoons. I bought a coffee cup for a client of mine with the Rob Mankoff cartoon I was looking for. Very happy. Very easy to deal with this company, also. Item arrived quickly and packed well.

Date of experience: December 8, 2020

Thumbnail of user soniad18
Belgium
1 review
0 helpful votes
  • Send Message
January 30th, 2018
Verified purchase

The painting was as expected and described on the website. Package was well done to secure safetiness of the item. One small comment: the delivery in our country was done by DHL: if we are not present, then we have to go in DHL premises to pick up the parcel. One improvement would be to partner with belgian post --> parcel is then stored in the post office, which is closer and in the neighborhood.

Date of experience: January 29, 2018

Thumbnail of user frankm542
Illinois
1 review
3 helpful votes
  • Send Message
January 8th, 2019

I did a bad review here against Fine Art America in 2017. They certainly haven't improved. On the contrary they've gotten worse. I believe a review site called Trust Pilot will be investigated soon for all the fake 5 star reviews for FAA. Earlier today the most colorful digital artist in the world by the name of Ron Fleishman was the victim of some really horrible treatment. He posted a bad review against FAA on the basis of that bad treatment. This was posted pretty late, I'd say maybe an hour ago. The review was deleted because supposedly Fine Art America SAID it violated Trust Pilot guidelines? As for my own experience I bought a piece that looked horrible on delivery. It was rolled up in a ball with all the colors smeared. Customer Service was terrible. I had to pay shipping to return it and NEVER got my refund.

Date of experience: January 8, 2019

Thumbnail of user lynnet26
Rhode Island
1 review
1 helpful vote
  • Send Message
August 29th, 2018
Verified purchase

I ordered a pillow with an abstract watercolor of a 911 Porsche. The pillow was very well made and exactly as pictured. I will definitely order from FineArtAmerica again. This was an attractive and reasonably priced gift.

Date of experience: August 29, 2018

Thumbnail of user joyceclifford26
Texas
1 review
0 helpful votes
  • Send Message
July 7th, 2023

I bought a phone case iPhone 14. It'sreligious! Problem is the Catholic arrived without Jesus face and. Our lady's face! I honestly believe it's a scam you can't sell someone with half of Jesus face cut of and none of Mary' face fully visible? What kind of company is this?

Tip for consumers:
Honest products!

Products used:
None

Service
Value
Shipping
Returns

Date of experience: July 7, 2023

Thumbnail of user carronk1
Pennsylvania
1 review
1 helpful vote
  • Send Message
April 8th, 2019
Verified purchase

I purchased the Smarty Jones portrait as a gift. I'm so impressed with the detail and the framing. The receiver of the gift was in tears as this is her favorite horse. The process was simple and delivery was on schedule. I will reorder again. I couldn't be more pleased. Thank you.

Date of experience: April 8, 2019

Thumbnail of user daunelleh
Iowa
1 review
0 helpful votes
  • Send Message
October 18th, 2018
Verified purchase

Contacted artist for custom request. Fulfilled within 24 hours. Prices were clear, art was shipped quickly and well packaged to minimize potential damage. Nothing about this experience could have been better.

Date of experience: October 18, 2018

Thumbnail of user sandram1568
Massachusetts
1 review
0 helpful votes
  • Send Message
March 11th, 2021
Verified purchase

I bought a number of gifts from FineArtofAmerica. I was very pleased eith the quality, delivery and price. I bought a Ronald Reagan face mask for my father. I also bought artwork specific to the town I grew up in for my brother. I doubt I could. Have found these gifts any place else.

Date of experience: March 11, 2021

Thumbnail of user carolync100
Illinois
1 review
0 helpful votes
  • Send Message
March 6th, 2018
Verified purchase

The greeting card is printed on high quality cardstock, and the colors are vivid and clear. It arrived quickly and was packaged well.
The greeting card is a wonderful way to include this beautiful artwork in my space and to support the artist when I didn't have a lot to spend at the moment.

Date of experience: March 5, 2018

Thumbnail of user genervaanneh
Colorado
1 review
2 helpful votes
  • Send Message
February 6th, 2019
Verified purchase

I visited the Art Depot in Littleton, CO. I found a photo that I just feel in love with. I ask the person in charge that day if they had a business card for the artist. They gave it to me and I called Tim Kathka and told him that I had fallen in love with the picture but needed enlarged to 48" by 32". I was not sure he could do that without losing a lot of resolution. He checked out the options and had me order the picture from FineArtAmerica. I ordered and the picture arrived. Tim offered to hang the picture for me. When we took the picture out of the packing material the picture knocked us out of the ballpark. It was nothing short of beautiful. I hung it above my love seat in my living room and it is perfect. My guests compliment me on it all the time. The photo was printed on metal. Tim is a true professional. I have ordered 3 more pictures from him.

A very satisfied customer.

Anne

Date of experience: February 5, 2019

Thumbnail of user rogers367
Louisiana
2 reviews
3 helpful votes
  • Send Message
March 28th, 2019
Verified purchase

Confusing... who am i dealing with? Still have'nt recieved return label to send art work to their "mail frames" company. Alot of generic responces... even from their retainer law firm. Simple questions go unanswered or generic letter. Nervous about trusting these guys.

Date of experience: March 28, 2019

Thumbnail of user stephaniem1585
Maine
1 review
0 helpful votes
  • Send Message
December 19th, 2020
Verified purchase

I recently purchased a 14" notebook and 5 5X7" greeting cards. The notebook and the cards featured beautiful photos of Maine scenes as captured by photographer Georgia Hamlin. This purchase is a gift and this will be a gift I am proud to give as the cards and the notebook are lovely. The cover photos not only show the photographer's technical skill but also a depth of feeling for her subject,

Date of experience: December 19, 2020

Thumbnail of user jillm1025
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

This was the first time using Fine Art America. I usually use another company for canvases as I know their quality but their selection was not as good as FAA. I am very pleased with the quality here and the selection is outstanding.

Date of experience: July 14, 2023

Thumbnail of user ianp272
Arizona
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

As a loyal Canadian, I started out looking for famous "Group of Seven" paintings on pillows. You just can't reach higher than that! But then FineArt America introduces me to the works of other phenominal artists which made decision making so much more dificult to the point I went with the current work of an artist who could of been part of the Group of Seven if it was 1920 instead of 2022. The pillows themselves couldn't have been better in quality - colors were vibrant and crisp and the art work was on both sides of the pillow which is much appreciated. I only wish I had ordered them in a larger size! I'll probably order more from other artists and do exactly that.

Date of experience: June 27, 2022

Thumbnail of user carlb245
Idaho
1 review
3 helpful votes
  • Send Message
July 30th, 2019

I compiled an image for a duvet cover to be printed. The 300dpi export is obviously huge for an 88x88 canvas. About 500 mb, but Fine Art America refused to accept this size of file and the best I could upload was 29mb.
They assured me it would be fine. Shocker all detail was lost and unacceptable considering I had a file(I tried to share) that should have provided a stunning product.
See in the photos illegible details like the elevations on the topo map.

Date of experience: July 30, 2019

Thumbnail of user lisaw2611
North Carolina
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

LOVE this tank! The design is Gorgeous ( go Terps!) and lets me flaunt my home-state love! I especially love the bit of flag in the background. I wear it at the gym because it is so llight & airy; it feels as if you are barely wearing a top at all. Doesn't weight you down like regular ( 100%) cotton. Very moisture wicking & utterly comfortable. When you feel cooler you can work out longer. The style is very flattering & the fit is perfection. For reference I am 5'5", 120 lbs & I bought the Medium. Fast shipping, item packed with care. Thanks much!

Date of experience: July 7, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

How do I know I can trust these reviews about FineArtAmerica?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FineArtAmerica?