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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.3%
Positive
225
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Mugs-a-lot”

Claudia O.
12/12/24

I personally know the artist and have seen his work on I tried ordering T-shirts, but they are not cut right for me. I decided to order mugs because they would fit just right in my hand. Hard to choose from so many beautiful photos.

Date of experience: 12/12/24
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Top Critical Review

“Directions not followed, poor frame construction”

Barry B.
12/25/24

I ordered 3 framed canvas prints with a matte finish. I received 3 canvas prints with a glossy finish. One arrived with no wire to hang the artwork. It state's on the order form that the artwork will arrive "ready to hang". The frame were not well put together with the corners not matching up and one frame had wide gaps on 3 of the 4 corner seams. See photos.

Date of experience: 12/25/24
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Reviews (2,456)

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Reviews that mention popular keywords

customer service (185) art america (347) art work (67) shower curtain (65) quality product (47)
Thumbnail of user bruceb93
Portugal
1 review
22 helpful votes
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June 4th, 2016

A friend who never asked to be listed suddenly found a FineArtAmerica web listing on the site.

In looking at the contact information for the site, there is no way to contact them to ask to be removed. Apparently, the site only wants to talk to people 'buying' goods on the site.

Since my friend was given an apparent webstore without her permission and there is no way for her to contact the site to have her placement on the site removed, one has no alternative but to assume something very WRONG and FISHY is going on.

Obviously, I'd never buy anything from the site and would hope others feel the same and the company goes out of business (which, they may be anyway since they may lack any 'real' sellers). BE WARNED!

Date of experience: June 4, 2016

Thumbnail of user jerryp692
New York
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

We've purchased several different items using various images created by artist Yuriy Mkhitaryants and the products are terrific. The images are quite creative and imaginative and the products are professionally manufactured, sent in protective packaging, and arrive in a timely manner. What else can you ask for?

Date of experience: February 12, 2023

Thumbnail of user denniss638
Michigan
1 review
10 helpful votes
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July 20th, 2020
Verified purchase

The two face masks I ordered from Douglas Pittman through Fine Art America we're just as illustrated on the web site. I am 100% satisfied with the way Fine Art America's web site processed my order and kept me aware of the shipping process. I will definitely consider Fine Art America again for my artistic needs.

Date of experience: July 20, 2020

Thumbnail of user aveg2
California
1 review
0 helpful votes
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August 19th, 2023

I'm a photographer with several galleries on FAA. I purchased some of my vintage automobile photos printed on metal to showcase in a gallery. They were BEAUTIFULLY reproduced and on the metal was the perfect medium to showcase this collection. The packaging was FIRST CLASS. In reviewing other galleries, I've decided to read reviews and as they are all favorable, will be adding to my collections.

The only object that was unsatisfactory were the greeting cards: I ordered one of my auto prints for my grandson's birthday and the card-stock was of inferior quality. But this is a minor thing that I'll be letting FAA know, so they can hopefully improve their card-stock.

Products used:
All that I purchased

Service
Value
Shipping
Quality

Date of experience: August 18, 2023

Thumbnail of user cliffords182
Oregon
1 review
0 helpful votes
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November 21st, 2022

They sent me the wrong version of an item I ordered (came in two versions A and B). I know for a fact I ordered version A because I wasn't aware it even came in two versions. When the order was filled they switched the item to version B. So now my receipt says I ordered version B and they won't exchange for the correct version. My guess is they ran out of version A, filled it with B, and kept the sale.

Date of experience: November 21, 2022

Thumbnail of user patriciab572
California
1 review
0 helpful votes
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February 10th, 2019
Verified purchase

Easy access to beautiful art work by artists. Quality products. I ordered one of a kind blank cards and eneveloprs with beautiful secenic pictures by Christine Statt. They were excellent quatily. I will order more.

Date of experience: February 9, 2019

Thumbnail of user chrisc1293
Ohio
1 review
0 helpful votes
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December 25th, 2019
Verified purchase

FineArtAmerica' comprehensive, eclectic inventory serves as a delight for everyone---artists and those who seek art. You have a new world of images and talent waiting for you. Thank you FFA. Sincerely, Christine from Lexington, KY, USA

Date of experience: December 25, 2019

Thumbnail of user jamesw188
Wisconsin
17 reviews
32 helpful votes
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October 17th, 2015

I bought a print from Fine Art America and couldn't be more disappointed in something I bought online. I should have sent it back, but I kept it mainly as a reminder not to buy from them again. The print was also packaged very poorly. The quality of the print was very subpar and I paid about 3 times what I would have paid elsewhere for a better product. Very, very disappointing!

Date of experience: October 17, 2015

Thumbnail of user rebeccab2765
Virginia
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

I love shopping here! Lots of options, with beautiful pictures! Everything bought gets shipped quickly.

Date of experience: February 29, 2024

Thumbnail of user mariao100
California
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

FINEARTAMERICA is my favorite new browsing site. It's so easy to peruse, isolate and visualize the art you select in your own space. You have total flexibility - sizes and print material - it's so easy to get the perfect piece in any budget. Delivery is fast and quality is excellent.

Date of experience: August 25, 2018

Thumbnail of user mw467
GB
1 review
1 helpful vote
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February 22nd, 2021

Voids canceling the my order and issuing a refund. Tell lies. Told me parcel had shipped when clearly from the couriers own webpage they had not received the parcel!

Lies, lies, lies.
This is my first experience with theses people and it will be my last

Tip for consumers:
Do not use them Period

Service
Value
Shipping
Returns
Quality

Date of experience: February 22, 2021

Thumbnail of user johnw7039
Colorado
1 review
0 helpful votes
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June 12th, 2023

Don't believe any of the glowing reviews about customer service! It is non-existent. I logged a ticket on 5/22 and it is now three weeks later and have yet to hear back despite site assurance of a response time of a few hours and repeated follow ups. The site claims 24/7 customer service that is on call and encourages customers to phone in if/when they have questions/issues, but doesn't seem to list a phone number any where on the site. Furthermore, the return policy a joke. The 30 day window starts when you order, but they don't ship out it out for a couple weeks. Couple that with the non-existent customer service and it's clear that they are trying to wait out the return window.

In terms of product quality, there is none. It looks as though they just took a screen shot of a low resolution picture and printed an off color blurry version. The print was absolute garbage and cost four times that of a superior version I was able to find on a different marketplace after the fact.

Stay away from here with a ten foot pole! If you read this review and still purchase from FineArtAmerica, you only have yourself to blame.

Service
Value
Shipping
Returns
Quality

Date of experience: June 12, 2023

Thumbnail of user charlesb432
Seychelles
7 reviews
0 helpful votes
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March 24th, 2019

WORST CUSTOMER SERVICE EVER! I ordered from Fine Art America recently and i am not satisfied with the quality of product. I tried to contact them but all in vain. Never responds to emails, doesn't even list phone numbers on website. Highly disappointed by their service. Never going to buy again from them.

Date of experience: March 24, 2019

Thumbnail of user andrear160
Iowa
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

This company was great to work with while ordering my artwork. I ordered a picture of the Nauvoo Temple. The quality is beautiful. The paper the picture was printed on looks like It has texture. I did not use a piece of glass to cover It when I framed It because It looks like canvas. It came on time and it was beautiful. I am a first time buyer from this company and have not recieved a discount for my honest and objective review. I would recommend buying from them to anyone and I would personally use them again.

Date of experience: June 14, 2018

Thumbnail of user charlesr2025
Massachusetts
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Both posters I ordered from Fine Art America arrived as advertised, on time and in perfect condition. When I asked a question about the sizing of the posters, I got an immediate and helpful response, In short, it was a seamless and very positive experience. Thanks Fine Art America.

Date of experience: April 20, 2023

Thumbnail of user marshalls144
Virginia
3 reviews
2 helpful votes
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March 19th, 2021

Heard so many good things about the store and when i was planning a redecoration of my flat, i decideded to go for it! I really really was impressesv with the decorum choice proposed to the consumers. Incredibly nice store.

Date of experience: March 19, 2021

Thumbnail of user suzannep446
Canada
1 review
1 helpful vote
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January 15th, 2023

The New Yorker framed prints from Fine Art America are timeless and a design accent for any room. Fine Art America does a brilliant job framing the prints and the packaging and shipping are top notch!

Tip for consumers:
20% discount if you subscribe to The New Yorker magazine

Products used:
The New Yorker framed prints

Service
Value
Shipping
Quality

Date of experience: January 13, 2023

Thumbnail of user tann48
New Jersey
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Happy with my phone case, my third buy so far. Makes a great gift too. Have made a few purchases on FAA over the past years, the one thing they all have in common is quality and seamless delivery.

Date of experience: November 13, 2023

Thumbnail of user danielg2450
Finland
1 review
1 helpful vote
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July 5th, 2023
Verified purchase

The service and quality of products are superlative value! Thanks also to the design by the Contemporary Master Painter Enrico Garff the artistic value of the purchase is invaluable compared to the price paid. There's only a disappointing remark to do regarding the increased tariffs imposed by the EU if you order from Europe penalizing the exceptional service rendered by Fine Art America, but that's not Fine Art America's fault of course. Still, I'm highly recommend satisfied.

Date of experience: July 5, 2023

Thumbnail of user stanleym41
Texas
1 review
2 helpful votes
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July 23rd, 2018

Zazzle, Fine Art America, Pixels, TeeSpring, SpreadShirt, Cafepress, and ImageKind, are thieves.

Read---> https://sites.google.com/site/stanleymathis/web-content-developers-ripped-off-in-search-results

Date of experience: July 23, 2018

Thumbnail of user daniela832
France
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

The trip of the 2 face masks I have bought to FineArtAmerica was a bit complicated, from Santa Monica to France. Anyway, I am very happy with this purchase:
The masks are as nice as they look on the website and moreover, they are pleasant to wear, light, very breathable. They are surely my nicest face masks and I appreciate that
Their quality is very good too.

Date of experience: November 24, 2020

Thumbnail of user beckyc390
Tennessee
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

This was my first time ordering from FineArtAmerica and I am extremely pleased! I ordered prints of Dunderave Castle which is part of my mother's heritage since she was descended from the Weirs and McNaughtons. I ordered these prints for Christmas gifts and they were excellent! These prints made for very happy recipients. Thanks to FineArtAmerica for providing such a great product.

Date of experience: December 28, 2022

Thumbnail of user rhondas82
Michigan
1 review
1 helpful vote
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March 15th, 2018
Verified purchase

I purchased a shower curtain from FineArtAmerica from the gallery of talented photograper, Scott Moore. His products can be found at https://fineartamerica.com/profiles/12-scott-moore.html

I am very happy with the quality of the showercurtain. It is made of quality material and Scott's lighthouse photography is simply breathtaking. It turned my bathroom into a dream. Scott's photography can also be seen on Instagram at scoore64

Date of experience: March 15, 2018

Thumbnail of user peggya.h
Pennsylvania
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

The item purchased is a gift n person will be receiving it at our mtg. Tuesday next wk.
Had ABSOLUTELY no problem ordering/receiving it from FineArtAmerica.
Very much intend 2 purchase more if something I'm looking 4 takes me 2 their site n catches my eye/heart.

Date of experience: February 6, 2023

Thumbnail of user efthimiosa
California
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Very easy to buy fine art in the form that is needed, be it a cup or a big wall mounted element.

Date of experience: March 11, 2024

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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