• Bookmark

    FineArtAmerica

2024 SITEJABBER AWARD

FineArtAmerica

Write a Review

Overview

FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.4%
Positive
227
Neutral
0
Negative
11
View ratings trends
152
See all photos
How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
See critical reviews

Reviews (2,453)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user jeffreyk863
Oregon
1 review
0 helpful votes
  • Send Message
November 9th, 2022

After setting up account and posting several photos, my account was closed. After several requests to reactivate my account, I had zero responses. No reasons given for closing my account.

Date of experience: November 9, 2022

Thumbnail of user lynneam
Australia
1 review
0 helpful votes
  • Send Message
March 4th, 2018
Verified purchase

The prints were as described. I was extremely happy with 3 of the 4 purchased and the one I was disappointed in was my mistake in choice. Delivery was quick.

Date of experience: March 2, 2018

Thumbnail of user heatherb352
Hawaii
2 reviews
0 helpful votes
  • Send Message
October 3rd, 2018
Verified purchase

The items i ordered came fast and were really good quality. I ordered prints of art work that you could almost see the texture of the paint. They came fast and were well packaged.

Date of experience: October 3, 2018

Thumbnail of user janeth898
Tennessee
1 review
0 helpful votes
  • Send Message
December 17th, 2020
Verified purchase

I love the variety on Fine Art, and I love the way in which they send the art work I order. Fast, efficient and neatly. Their website is user friendly too!

Date of experience: December 17, 2020

Thumbnail of user juliaa250
New Jersey
1 review
0 helpful votes
  • Send Message
May 12th, 2021
Verified purchase

The photo I ordered was expected to take over a week but I got it in less than a week. It came in a tube it was very carefully packed and shipped. I am very happy with the purchase and the service.

Date of experience: May 12, 2021

Thumbnail of user rebeccab117
Montana
6 reviews
34 helpful votes
  • Send Message
October 12th, 2023

I have been with FAA since 2021. I have been painting in acrylics for decades, have been represented by galleries, have been juried into shows including a prestigious one in my state. I am not what you'd call a "beginning" artist. However, I'm not famous.
To be on FAA my recommendation is that you be famous or at least well-known. If you are not, your chances of being seen or featured are practically nill. You have a better chance of selling your art standing on a street corner.
FAA says sell your art and you might get featured, but imo they don't provide any meaningful tools to help you sell. I looked at their upgrade plan and I don't see any meaningful advantages over the free plan. FAA suggests you go to their forum to get "help". The forum consists of other artists you are competing with for attention, so I do not trust fellow competitors to help me succeed.
The entire time I've been with FAA I see the same names, the same artists who are already famous at the top of every category, no matter what "keywords" I enter. To get to my work you'd have to spend several hours going through pages and pages of artwork. Most customers are not going to do that imo. Would you? The fact is, FAA is too big. You are competing WORLDWIDE with other artists, including dead artists such as Van Gogh. Do you really think you stand a chance?
Add to this fact that you make very little per print that you sell. It has been a complete waste of my time. I am going to a smaller online venue where at least I may stand a chance of being seen. If people can't even see your work, what's the point?

Tip for consumers:
This review is from my standpoint as an artist trying to sell on Fine Art America, not as someone trying to buy art. Artists can purchase a plan as a seller on FAA, but my review includes criticism of this plan which I saw no value in purchasing.

Service
Value
Quality

Date of experience: October 12, 2023

Thumbnail of user jamesr752
Virginia
1 review
0 helpful votes
  • Send Message
November 24th, 2018
Verified purchase

My case has a B52 on it and it is a beautiful picture and it means so much to me. The artist is outstanding. The case fits perfectly and is of good quality.

Date of experience: November 23, 2018

Thumbnail of user francoiss18
France
1 review
0 helpful votes
  • Send Message
August 11th, 2020
Verified purchase

I received my Iphone's hull representing the landscape I had chosen. The landscape is beautiful, the hull is solid and pleasant to hold in the hand. I am happy with my purchase.

Date of experience: August 11, 2020

Thumbnail of user maurad31
Canada
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

It was easy and great to order from Fine Art America. The site had great variety and lovely art available. It was so easy to order
And arrived in a timely manner.

Date of experience: July 6, 2022

Thumbnail of user arendinaf
Canada
2 reviews
0 helpful votes
  • Send Message
February 14th, 2018
Verified purchase

We found exactly what we were looking for at FineArtAmerica. The choices were amazing, delivery was prompt, and the cost was very reasonable for the quality.

Date of experience: February 14, 2018

Thumbnail of user cherylk877
New York
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

The art work was packaged, shipped and delivered in a timely manner. I love the art work I purchased. The company's follow up regarding my purchases was timely.

Date of experience: December 14, 2022

Thumbnail of user anas192
New Jersey
12 reviews
36 helpful votes
  • Send Message
May 24th, 2013

This is a great site to purchase art. It is also possible to create your own art and sell it on this site. It is an awesome community of art enthusiasts.

Date of experience: May 24, 2013

Thumbnail of user sheilao270
Virginia
1 review
0 helpful votes
  • Send Message
February 27th, 2023
Verified purchase

I like a challenge and this puzzle is definitely a challenge. I purchased this puzzle for my Delta daughter. After is completed I will mount it on a board for her to display.

Date of experience: February 27, 2023

Thumbnail of user lindab5137
California
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

The bag arrived in a timely fashion. The quality is excellent and the color and detail of the image is gorgeous. The website is very user- friendly and fun to browse.

Date of experience: March 8, 2023

Thumbnail of user joys241
Oregon
1 review
0 helpful votes
  • Send Message
June 28th, 2020
Verified purchase

Loved the material. Is well made, and the art work on the mask is very pretty. I cut a piece of Orek vacuum filter to go in between the layers and it works great.

Date of experience: June 28, 2020

Thumbnail of user diannem64
New York
1 review
0 helpful votes
  • Send Message
June 23rd, 2018
Verified purchase

Love my birdbath picture. So serene. Very satisfied-the photographer, Mr Martel, is very gifted and I will be purchasing more of his work. I saw his picture symmetry at a home I recently visited.

Date of experience: June 23, 2018

Thumbnail of user kimb500
Maine
1 review
0 helpful votes
  • Send Message
November 17th, 2018
Verified purchase

I was looking for a nice Christmas card with horses. I rode jumper horses all my childhood. I found a nice card with Clydesdales horses and knew it was perfect.

Date of experience: November 15, 2018

Thumbnail of user hilaryb37
GB
1 review
0 helpful votes
  • Send Message
December 27th, 2019
Verified purchase

The print was a gift for my husband, the service was excellent and the communication was great.My print was despatched quickly and it was a positive experience..

Date of experience: December 27, 2019

Thumbnail of user jamess4824
Georgia
2 reviews
0 helpful votes
  • Send Message
May 27th, 2021
Verified purchase

The ordering process was easy. The artwork on the notebooks is outstanding. The products arrived in a timely fashion. The arrived in perfect condition.

Date of experience: May 27, 2021

Thumbnail of user sharonh1119
Florida
1 review
0 helpful votes
  • Send Message
December 18th, 2020
Verified purchase

Even with "Covid" going on so nothing else has come on time my order came in no time at all. They did a beautiful job on the photo. It is so beautiful. I would certainly order again.

Date of experience: December 18, 2020

Thumbnail of user db255
California
1 review
0 helpful votes
  • Send Message
July 12th, 2018
Verified purchase

The shirt was very good quality and the price was reasonable. The shipping time was very fast. I would definitely recommend this company and I would order from this company again.

Date of experience: July 11, 2018

Thumbnail of user mariev316
California
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Recieved the picture in a timely matter and it was beautiful. Great quality for the price. I was very happy with the purchase and will be purchasing from them again

Date of experience: January 24, 2023

Thumbnail of user kathleenh218
Virginia
1 review
0 helpful votes
  • Send Message
June 20th, 2019
Verified purchase

My friend is an artist on FineArtAmerica and I purchased 3 photos from them. They were packed well and arrived quickley and in excellent condition. I would use them again.

Date of experience: June 20, 2019

Thumbnail of user jamesc1207
Canada
1 review
0 helpful votes
  • Send Message
April 1st, 2019
Verified purchase

We are very pleased with our picture from FineArtsAmerica. It was reasonably priced and arrived very quickly in mint condition. We would order from them again.

Date of experience: March 31, 2019

Thumbnail of user josephp1325
Georgia
1 review
0 helpful votes
  • Send Message
March 23rd, 2021
Verified purchase

It's so infrequent these days for an online purchase to completely meet expectations, but that is exactly what Fine Art America did. You won't be disappointed!

Date of experience: March 23, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

How do I know I can trust these reviews about FineArtAmerica?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FineArtAmerica?