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    FineArtAmerica

2024 SITEJABBER AWARD

FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    154
  • Value
    155
  • Shipping
    152
  • Quality
    146

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.8%
Positive
226
Neutral
0
Negative
10
View ratings trends
148
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,451)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user benjaminm259
Missouri
1 review
0 helpful votes
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June 30th, 2020
Verified purchase

I found a cool piece of wall art I wanted and had it shipped quickly and in good condition. The art is exactly what I wanted.

Date of experience: June 30, 2020

Thumbnail of user felixp17
Puerto Rico
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

I have ordered several items, a phone cover and a shower curtain, and their speed and quality are just awesome!

Date of experience: September 6, 2018

Thumbnail of user jamesh1803
Texas
2 reviews
0 helpful votes
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November 12th, 2019

I was very pleased with FineArtAmerica. The shipment was received in a timely manner and was packaged well for shipment

Date of experience: November 12, 2019

Thumbnail of user marya924
Florida
3 reviews
1 helpful vote
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April 11th, 2019
Verified purchase

I love unique cards to send to family and friends. Huge selection covering a wide variety of topics to fit each of the cards I want.

Date of experience: April 10, 2019

Thumbnail of user janetb258
Florida
2 reviews
0 helpful votes
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June 8th, 2018
Verified purchase

Ordering was so easy and the pictures arrived faster than I expected. I would buy from them again. The quality of the pictures was very good.

Date of experience: June 8, 2018

Thumbnail of user marlenej51
North Carolina
2 reviews
0 helpful votes
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December 4th, 2020
Verified purchase

I purchased cards with the picture of mountains. They were blank inside. I used them as thank you note. I was very pleased with the cards.

Date of experience: December 4, 2020

Thumbnail of user robj167
California
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

I've bought a couple pieces - both came very well prepared and very quickly. I am very happy with both purchases.

Date of experience: April 30, 2021

Thumbnail of user susanf1109
Michigan
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

I was happy with the entire experience. The artist did a lovely job. FineArtAmerica made the process very easy. The delivery was prompt.

Date of experience: February 27, 2021

Thumbnail of user janek499
Arizona
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

Easy site to use, reasonable prices. Picture came quickly- framed and ready to hang. Will use FineArtAmerica again and have recommended to other.

Date of experience: September 10, 2022

Thumbnail of user sharont1349
Tennessee
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

It was so easy to order! Was able to go online and choose between a large amount of products, easy to pay and then shipped directly to me.

Date of experience: October 24, 2022

Thumbnail of user isaaca26
Brazil
1 review
3 helpful votes
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January 26th, 2018

I live in Brazil and ordered twice form them, both times on Black Friday. Both times they sent the merchandise with a wrong invoice. The first time (2016) I payed US$ 20 of taxes more then I should because the declared value of merchandise was incorrect. Many e-mails and no one took responsability for my loss. VERY POOR COSTUMER SERVICE. But at least I received the product. The second time was last Black Friday, using the offer of free shipping worldwide. The price of merchandise was US 214,96. When the package arrived in the Brazilian airport, I was contacted by the carrier to pay the taxes. But the invoice came with a value of US$ 518,22. So I should pay import taxes based on this wrong value, not based on the real amount of my purchase. I refused to receive the package and immediatly instructed UPS to send it back. It occured in Dec/8th. UPS only returned the package Jan/19th. FineArtAmerica don't refund my money based on the ridiculous reason that they have a return policy of 30 days. Of course this policy only should be valid if they deliver a product in perfect conditions AND with the correct documents. Also they (not me) chose the carrier (UPS). I can not be responsible for the procedures of that carrier that I didn't choose and took a long time to return the package. Again, I sent an e-mail and received a lazy, bureaucratic and careless answer. FineArtAmerica, never again. I already bought many things in US and never faced a company like that. Terrible. Incompetents and dishonests.

Date of experience: January 26, 2018

Thumbnail of user christianeg4
GB
1 review
0 helpful votes
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July 7th, 2018
Verified purchase

Beautiful Art Work even better than on the photo on the website. Arrived on time and happy to have it on my home.

Date of experience: July 7, 2018

Thumbnail of user nancym360
Vermont
1 review
0 helpful votes
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May 1st, 2018
Verified purchase

I found just what I was looking for and the price was very reasonable. My purchase came quickly and the quality is great.

Date of experience: April 30, 2018

Thumbnail of user marshap82
Indiana
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

I ordered a phone case and I am very pleased with the case, it's just as pictured. Also very happy with the customer service I received. Thank you

Date of experience: December 1, 2020

Thumbnail of user jimmyb125
Texas
1 review
0 helpful votes
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February 12th, 2019
Verified purchase

Beautiful shower curtains. Great art. Well made. I have 2. Great website, great company. Highly recommended.

Date of experience: February 11, 2019

Thumbnail of user melissah744
South Carolina
1 review
0 helpful votes
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September 23rd, 2020
Verified purchase

I ordered cards and received them very quickly. The quality of the print and the cards were beautiful. I plan to order more from FineArtAmerica.

Service
Value
Shipping
Quality

Date of experience: September 23, 2020

Thumbnail of user perrys79
Nevada
1 review
0 helpful votes
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May 20th, 2020

I sent a question and a ticket was created. It's been 8 days and I haven't got a response. So I won't be purchasing anything.

Date of experience: May 20, 2020

Thumbnail of user jeffd649
Colorado
2 reviews
0 helpful votes
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February 23rd, 2021
Verified purchase

My purchase was a top-quality original artwork displayed on a mask - a sign of the times.

Beautiful original art.

Date of experience: February 23, 2021

Thumbnail of user tonil137
New York
1 review
0 helpful votes
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August 7th, 2020
Verified purchase

I received my masks and I love them will definitely get more... I get many nice compliments thank you.

Date of experience: August 7, 2020

Thumbnail of user josec1026
Brazil
1 review
0 helpful votes
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May 29th, 2021
Verified purchase

Excellent! The items are so beautiful and were sent very quickly. The support team is very Kindly and efficient.

Date of experience: May 29, 2021

Thumbnail of user brendas418
New Mexico
1 review
0 helpful votes
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July 17th, 2019
Verified purchase

I love the Colonial Williamsburg cards that I ordered. The paintings take me there. The artist does beautiful work.

Date of experience: July 17, 2019

Thumbnail of user timm990
California
2 reviews
1 helpful vote
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November 13th, 2022
Verified purchase

Bought a lovely print of a painting of the E.K. Wood mill and the C.A. Thayer sailing ship.
E.K. Wood was an ancestor of mine.
Pretty special

Date of experience: November 13, 2022

Thumbnail of user veronicab256
New York
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Beautiful Design. Purse and notebook were perfect size. Received in perfect condition and and timely manner. Would highly recommend.

Date of experience: February 7, 2021

Thumbnail of user eddaa1
California
1 review
0 helpful votes
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April 5th, 2020
Verified purchase

I love the Coffee Cup with the Cartoon on it. Not only does the cartoon make me smile, the cup is a perfect size. I use it every day.

Date of experience: April 5, 2020

Thumbnail of user tomp1256
North Dakota
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Super easy experience, the mug was a birthday present. The shipping and delivery were quick. Love the Mug. Thanks.

Date of experience: October 12, 2022

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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