I totally paid off account a zero balance. When I tried to order something new they said account closed because of other accounts that have nothing to do with them at all. They way way over charge but I have been working on rebuilding my credit. I was told they were good for this.
Instead I over paid and tried to reorder and was denied.
HORRIBLE people
Recently I purchased an item at FingerHut that weighed less than a pound. When it came to shipping, it appeared that they were charging of $14.99 for 2-day shipping... so I agreed to pay that amount since I needed the item quickly. However, I have since learned that they ship UPS Ground and charged $14.99. Additionally, that $59 FingerHut item retails locally for $34.50! FingerHut is a RIP-OFF company that charges its customers high prices for mediocre products; and profit even more by charging customers unnecessarily high shipping costs!
I am a product review consultant analyzing data on different online merchants and there advertising we got our data in and could not believe what we seen. I aam very shocked on everything they claim from credit to easy pay to delivery very lucky to get anything from this company they should be jailed I'm sure the athoritys are looking into what went wrong with this company. Don't be a victim contact Better Business Bureau immediately.
Fingerhut sent me a magazine in the mail saying pre- approved for $400 promoting they could help my credit score. I'm currently building my credit. They did a hard inquiry that reduced my credit score then turned around and denied me!
My order for pokemon Moon to help build my credit was canceled after they took 30 dollars from me. Instead of giving it back they insisted on reordering it and i let them after getting frustrated with the lady on the phone who i barely understood though her indian accent.
Awful Customer service. I ordered a Shark Vacuum from them and then my package was stolen from my front door. I contacted them about it for a replacement and they said package was delivered to correct address and there was nothing they could do and I will still be billed for the items. Even though I don't have the item. They don't care about the customer at all.
The highest interest rates ever! I encourage people not to participate. It should be against the law for interest to be that high roughly 30%. The product they sell are 20% above the retail market price value aswell. Buy Beware.
I only used them once back in November 2017 for a Xmas present for my daughter. When I looked at the account last week they changed the purchase date from November 2017 to May 2018 and erased 5 months of payments. When I contacted them and they would not look into it. I said I can prove it and they still refused to look at it, so I filed with the State and gave the State my bank records. Save your money you will be happier
I love ordering from fingerhut, not only is it easy but they show you how much they appreciate your business and paying on time. I made all of my payments on time and after a few months they increased my credit limit, so that helps my credit rating out!
Garbage company, returned an item. Which i had payed some money on, instead of clearing the remaining fee. (No credit or refund for what i already paid.) Still in the box, got a late fee/shipping fee? On top of you still want myself to pay for the item i sent back unused?
Was denied a right to a supervisor by EVELYN@ st. Cloud mn...
Have been dodged from a supervisor twice now. (I work as a supervisor for a different company... you can't just hide from customer service.)
LOL call my house again, my lawyer is waiting to hear from you.
Overview
FingerHut has a rating of 1.3 stars from 230 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FingerHut most frequently mention customer service, credit score and business days. FingerHut ranks 378th among Home Appliances sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members