Poor service, inaccurate pricing, way over priced
I ordered many packages with them as well as other companies of all this was the worst
They have the worst communication and the worst services.
I'll make sure to never deal with this company again as i can provide receipts for my orders for proof
This is not one bad experience
I literally ordered 5 packages with the same issues every single time
Hi there I want to tell you about two things service prices it's let little bit high and you have to be more awareness because it happened two times you didn't put my purchase in my locker so I had to email you about that you can review my account
I've been a loyal fishisafst customer for many years. Until i lost two packages in the strangest way ever. I supespect that it was stolen. I contacted the customer service many time regarding these shipments and they were completely IGNORATNS. Unfortunately that suspecious act led me to never deliver any shipment to them again. They lost my trust.
Pros
They seem cheaper, and are vs myus or stackry
Photos of every parcel that arrives free of charge, with details like size of box available
Service representative answers fast, via chat
Cons
It's not clear in the beggining, but credit card payment is not automatically activated, you have to contact a service representative, give them your credit card details (minus numbers on card), then after they activate, you need to go to their panel request again activation, they'll charge for verification purposes, then you need to tell the system how much they've charged, and oooonly then do you have the option to pay via credit card. It takes FOREVER. And it makes absolutely no sense at all... And in the meantime, if you've purchased something and have it in your basket, if you exceed 7 days after consolidation, they'll charge you 2 usd a day... so make sure you activate BEFORE you buy, otherwise you might be in for a surprise!
Excellent freight forwarding and cargo aggregation company, excellent packaging, fast shipping, a bit high price I hope to consider.
I may repeat the experiment again
Good service i hope the put more shipping options to saudi arabia thu the support team is amazing and fast response
High Quality, High Price
Thank you, the one of the best companys. I hope in future low prices thank you
Fast, efficient and, under certain conditions, very cost effective forwarding service. Delaware location is an added bonus for those who shop at site that charge sales tax. Definitely recommended for frequent shoppers.
They provide you a special space for your shipments any also the send emails with photos if anything arrives to your mailbox an they have free of charge packages combining service which helps you save on shipping costs. And much more good services
Super fast great packaging and wonderful customer service.
Storage up to 6 months and fast registration for shipments, I had almost 100 different packages received and none of them were delayed or damaged!
Answer: No success story, this company is a massive fail. Stay away from them.
Answer: Legit and awesome shipping experience. I have posted my reviews and a screenshot of my shipped screen..
Answer: They respond in a short while, but the customer service is completely useless. It is like calling the automated voice attendant at a bank. No answers and no real help. So getting hold of actual customer service is close to impossible.
Answer: I was looking for an alternative to viabox after they increased their prices. Found fishisfast in viabox reviews and gave it a try. Up until now my experience is mixed. After receiving 50 items they blocked my account from shipping until I provided 50 proofs of purchase, or they would return the items to seller, not understanding that buying from individuals on ebay and other website does not offer a return for refund option, let alone 6 weeks later. And that buying from buyer market and craigslist comes with no invoice. After a week of negotiations and explanations I eventually managed to have them unblock my account after providing a dozen invoices. And I got my first shipment, which arrived with a couple damaged items that were obviously damaged during the repack process at fishisfast. Support denied any responsibility and refused to refund anything. Not letting go, after a week they said they would check the video of the repacking and then refunded the damaged items without give more details. The second shipment just came back from the repack process to be shipped and fishisfast just informed that some of my items are missing from their warehouse despite being documented as being in my locker. I would recommend to find another reshipper.
Answer: Great service. I love ishisfast. Good for me. Didnt steal anything.
FishIsFast has a rating of 2.8 stars from 261 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FishIsFast most frequently mention and shipping fees. FishIsFast ranks 10th among Mail Forwarding sites.
Hello Tony, thanks for your review. Normally this one-time activation process is pretty smooth but we're sorry it caused you any trouble. Please note that we will not charge you the storage fees if the delay is due to this activation process. Let us know from your account if you were charged and we will refund any storage fees charged to you. Thank you!