FishIsFast

The company was actually good, but now I know why their rating is so low. A shipment arrived 4 days ago and they didn't register it. When I contacted support, they simply said it didn't arrive, even though the tracking shows it was picked up from the US Post Office, and tracking doesn't make such a mistake. I'm not new to buying and shipping from forwarding companies. I've been doing what I do for years. It's ridiculous that they simply told me it didn't arrive and that I should contact the US Post Office, You know very well that it is impossible for me to communicate with the US mail simply because I am outside the United States of America. I'm certain that one of the company's employees stole or lost the shipment. I expect they caused me a loss of $150. I can't even argue with the seller because he'll simply tell me that the tracking shows the shipment was delivered to the correct address. I hope FishisFast returns to its former glory. The Arabic support employee, Rana, responds like a robot, saying the shipment didn't arrive and she doesn't even do an actual verification! I am writing to you because the shipment simply did not arrive, and you reply that the shipment did not arrive! Seriously!

This was a great service. I used it back in May for 5-6 large parcels. A few concerns, but all went perfectly and parcels received prompty. But this month, it seems like a different company. ALL the Call Centre people are fixed on refusing to send any of your items. I had a hysterical reply saying that the standard California Cancer warning implied the package contained chemicals and hence could not be shipped by AITA rules. Such complete nonsense. But there is no recourse, no ability to ask someone with more than 3 months experience to oversee the decision. And the only alternative to send your purchases back for refund. Which is... REALLY TIME CONSUMING AND EXPENSIVE. So I would love to save you guys wasting literally days fighting with these Call Centre 'experts' and instead use another service. Shame that the guy that started this great business is not watching any more, as his beautiful business is getting washed down the toilet.

After using this service for 6 months, and previously shipping ant killer, they suddenly decided that ant killer was prohibited (a small amount of sealed powder and gel).
There has been no warning of this. In fact, there's no obvious list of prohibited items on their website.
The products in question are not flammable, corrosive or dangerous to humans. In addition, they are not prohibited by the airline or country of origin.
I work in Iraq and I am stuck inside a compound. I cannot go out to the shops and buy things.
But I guess they're saving me from myself with their woke arbitrary rules.

I've been dealing with fishisfast since 2017. The customer service is excellent; they respond quickly and assist you. They provide all necessary information about incoming shipments, as well as the option to open the box and photograph each item. They packed the shipments perfectly; I've shipped very expensive items and never had a problem. The best is Fishisfast.

Every time i use my us address in fishisfast i feel with the difference between it and other company
They are honest and fast handling my package after arriving on my locker
I really love they professionality

Been a customer for over 15 years, and they have never, ever lost a package. If there's an incident, it's not their fault. Once a package from France was delivered to the wrong warehouse - there's a bunch of them next to each other at their location - and they assisted in the search, contacted DHL, and found it about 6 weeks later!
Another time I didn't notice one of the orders wasn't registered for over 2 months, after contacting the chat support, they literally added it to my locker with photos within 3 minutes - turns out the label was damaged and they couldn't identify who it belonged to, but photographed and stored it safely, for months!

It's pretty safe to assume majority of the 4-5 star ratings on here are bull$#*!. This site is extremely unprofessional and i'm honestly quite surprised the site still exists with this level of sketchiness. They don't follow their own terms and service agreement and are very hostile and not understanding. If you were thinking about using this site— just don't.

Been using this company for years, and I could truly depend on their speedy replies with customer services, always meet my packing expectation, so the entire service is fast and well delivered! Definitely highly recommend this company for their service.

There is serious issue with the management, I am sure if this company is managed by other team, it will excel.

They keep returning customers shipments and deny shipping, also cancel customers accounts if you argue your rights with them.

Never allow them to have hand on your shipments, I will never trust having any shipment sent to them any more!

If you read the reviews (1 star ratings), you will find some common experiences which is STEALING your itmes, by creating any issues to force you abandon the shipments.

Is this their business model?

Been many years since the pandemic, and all the services provided by this company Fishisfast, still continue its excellent work! Clear and speedy customer services and the partnership with the shipping company also remain very smooth. Highly recommend this service company!

I've dealt with this company several times, but what happened to me recently is just unacceptable at all. I have purchased an iPhone X from ebay and had it delivered to my Fishisfast address, I left the shipment for about 6 weeks as I was buying other items. So when I had my items consolidated and shipped, the company stole my iPhone X and only sent me the empty box. I raised the claim immediately and took photos and videos. Two months later they told me that they will give me $49. I threatened to file a dispute; they said they will close my account and ban me. Stay away at all cost!

Avoid! They change their warehouse address and I lost my shipment because it was sent to the old address and the customer support basically told me to go f myself, even though I've been using them for 4 years. Also their shipping prices is very high. They take about a week just to send the shipment and if you choose aramex be ready to wait for an entire month to get your shipment, and if you contact the customer support they will tell you they are actually not late. There are so much better fright forwarding services, you should avoid Fishisfast.

They started charging too many hidden charges suddenly without informing their customers about the new fees, which makes it too expensive to ship with them.

I do not recommend this scam site to anyone.

I have used shipito for many years, and recently their service has gone to hell and I am going to close my account. I will write a separate review for them. When looking for an alternative I came across fishisfast and my experience so far has been great. It is straightforward to use, efficient and cost effective. A parcel only took a week to arrive to Australia.

Beware of these scammers!

They held my orders hostage for days and refused to ship them. I ended up paying them a huge amount of money for shipping fees just to return them to original seller.

This ordeal cost me few hundreds of dollars, I wish I've never came across this scam site.

Avoid Fishisfast like the plague.

They change their policies without notice, they used to unpack my shipments for free, and now they are charging me retroactively for all the shipments that were already shipped from years ago, they apparently have problems in their invoicing system and a huge ones.

How to request to retroactively pay for services provided, they should have requested the payment one the shipment was ordered.

Finally, their support staff have bad communication skills and they don't reply in a timely fashion.

I am never going to deal with them again.

I have used this company for 4 years and have decided to stop and warn everyone of how terrible it has gotten. It started out as a good experience with nice customer service. Now it is absolutely terrible to work with and makes consolidation and shipping a nightmare. The benefits of this company no longer outweigh the disadvantages.