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Fiverr

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New Jersey
2 reviews
0 helpful votes
Follow Margarita H.
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My money was gone
August 25, 2016

I made several orders without logging in. But while i logged in, the orders disappear. I tries to contact customer service, got their feedback, but problems has not solved.

Date of experience: August 25, 2016
Colombia
1 review
0 helpful votes
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Fiverr is a platform that does not take care of sellers a few days ago elsabrown took me a course of akashic records where after I cancel I cancel the course, I as a seller I was not agree and complained to the administration of fiverr to have him pay me The course because she had received it complete, send them the physical evidence that if it had been delivered, they on their part did nothing, this woman has set the course that I dictate on your platform without my consent doing plagiarism, and fiverr does nothing. I show that this page fiverr does not give guarantees to the sellers, I was a victim and as I can happen to anyone

Date of experience: August 1, 2017
Texas
1 review
3 helpful votes
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RUN DON'T WALK
May 10, 2017

Do not, do not do NOT use Fiverr's services. How this company is still in business is beyond my comprehension. I ordered a deluxe logo package for $40 - thinking I would get some decent logos - and after working with two designers - I have decided that this company hires amateurs with no experience to design for them. I tried to get my money back - known as a refund for a dissatisfied customer in most industries - and was told that my money would be put in a "shopping cart" for future purchases. ARE YOU KIDDING ME? DO NOT USE THIS COMPANY.

Date of experience: May 10, 2017
India
2 reviews
6 helpful votes
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Best
February 14, 2017

One of best site to earn online money with a very simple task. I really liked this site. I would love to do work here forever. Great way to earn money

Date of experience: February 14, 2017
New Jersey
1 review
2 helpful votes
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In Design layout
September 19, 2017

Total garbage. Files were late. Working files not supplied. Do not use Fiverr.com if you value your end client. If it smells like crap, it usually is crap.

Date of experience: September 19, 2017
Netherlands
1 review
3 helpful votes
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Fiverr is a scam don't every buy anything. Ordered traffic and got spam! Paid for nothing the seller is not responding and Fiverr is not trying to help.

Date of experience: June 20, 2017
California
1 review
3 helpful votes
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I tried it
August 22, 2018

I tried it because it was cheaper and got ripped off. Contacted customer support but of course they don't take our side because they get a percentage of every sale. Please don't get ripped off.

Date of experience: August 22, 2018
Canada
1 review
5 helpful votes
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I don't understand all the negative reviews, it was my first time using them and had a great time, was a little confusing at first but I figured it out.

Date of experience: November 30, 2015
California
1 review
14 helpful votes
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Horrible site
October 9, 2014

Horrible site. I lost 20 bucks and a bunch of time trying to get them to work. Complete ripoff. I would give it a negative 5 if I could. Buyer beware.

Date of experience: October 9, 2014
California
1 review
6 helpful votes
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Walukepi001
May 2,3:54 PM
I have been trying to get a gig finished for three weeks. The first seller that I contacted didn't take any action on the gig until 30 minutes before the due date and then wanted me to resubmit all of the requirements to him again. I cancelled that order and returned to someone who I purchased a gig off of a year ago which cost me 4 times as much. Then even though I had $10 in credit on my account, your site pulled the full amount out of my PayPal.
After I returned to a previous seller that I used a year ago, I provided all of the requirements and heard nothing back until the day of the deadline where I received an email claiming connectivity issues and that he would need an extra 24-48 hours on my gig. I agreed to provide him the extra time and the due date came and went again without any product being given.
When I contact him this morning, I get a. Png file instead of the different versions that the gig promises and no source files. To make it worse, the image doesn't fit on the size page that I informed him multiple times that I was looking for.
So bottom line is that I was scammed out of my $40 plus your commission. To say that I will never use your service again is an understatement. I am cancelling my account as soon as this email is sent. I will make it my mission to flame you on any customer service site that I come across.

Date of experience: May 2, 2016
Kentucky
4 reviews
1 helpful vote
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Site doesn't work
March 22, 2023

Site doesn't work. Can't set up an account. Can't get to a contact page. And customer service sends you a link to submit a ticket. Guess what, that page doesn't work either!

Date of experience: March 22, 2023
Germany
1 review
2 helpful votes
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They closed my account
November 5, 2017

Fiverr closed my account anyway. I have hundreds of dollars and the have suspended my account. The peoples at fiverr contact me with a comic picture and fake names.

Date of experience: November 5, 2017
California
1 review
3 helpful votes
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Scam
July 25, 2017

I don't think there is any seller, I spend time looking for same thing from different seller and they almost the same. Looks like same person and different name? I wonder?

Date of experience: July 25, 2017
Minnesota
2 reviews
0 helpful votes
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Buyers who are dissatisfied with a seller can't get out of the contract unless the seller says so. It may not be working out between the seller and buyer, but the buyer may get stuck.

Date of experience: November 29, 2023
Algeria
1 review
4 helpful votes
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I created a fiverr account and I purchased a service and I waited for the service to be received to close my account.
I do not know why
My money was stolen
Do not waste your time

Date of experience: April 30, 2018
Canada
1 review
8 helpful votes
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I uploaded a sketch I made myself for a business logo and asked for a digital revision from a graphic artist because I couldn't work Photoshop to save my life, turns out that compared to the product I got back I could have saved $50 and endured a near-death experience with PS. The original sketch lines were visible, there was hardly any uniformity to the lines, and none of the simple modifications I asked for were completed.

STAY AWAY FROM THIS SITE!

Date of experience: May 27, 2017
Delaware
1 review
6 helpful votes
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I reviewed lots of portfolios and settled on one where every logo looked really sharp and unique. I paid for just the $5 logo thinking if I was happy I would use this designer again.

Well, I was given a 10 day wait and the order went 11 days. On the 12th day I got the logo along with an additional HD file for having to wait the extra day but it was useless.

My site is about budget family travel. I gave a very detailed explanation of what I needed and my site url for reference. I assumed the designer would visit the site and get a feel for what it needed.

Instead, I got a logo in a very patriotic color scheme that looked very much like it was supposed to resemble a mother giving birth. Basically a large "C" shape, open side down, with a circle on top (moms head). Then another of the same shape, only smaller, flipped around and placed inside the "arms" of the mom. Everyone I asked to look at it said it made them think of a woman giving birth to a baby head first.

My tag line also includes the letter "g" in it but the bottom of the G was cut off. So it looked like a really glaring mistake, or a rush job.

Supposedly, I get a revision so I wrote back and explained why I can't use this logo. That was three days ago and I've yet to get a reply. Glad it was only $5 I lost.

UPDATE: It is now 6 months later. I never received a reply to my request for the revision that I was told I could have. I never received any reply at all.

Date of experience: October 11, 2014
Italy
1 review
3 helpful votes
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It's a hell, and sellers doesn't replies after ordering unbelievable.
Hoping to go for thatifthis which seems to fkn rock the fkn way out and doesn't needs my money damn!

Date of experience: September 23, 2013
South Carolina
1 review
5 helpful votes
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Horrible
February 15, 2022

Elementary level mistakes on my business plan doc. Plus some sections plagiarized. Missed two deadlines. The person had 4.9 stars, but there is now way those ratings can be real.

Date of experience: February 15, 2022
Australia
1 review
2 helpful votes
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Customer support is non existent so heaven forbid you get in to an order dispute. Invest your money somewhere else that actually provides a legitimate service

Date of experience: July 26, 2018

Overview

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
281
value
270
shipping
177
returns
207
quality
256
This company does not typically respond to reviews
+160