Skeptical as i am, I hired 5 designers all of them did horrible no effort work, was told i have to accept and they get to keep the money. So nothing I can use and they keep the money. Mind you every artist of the 5 uses extortion techniques, You buy 3 logos they only show one and say they will give you the other 2 only if you accept the order and rate 5 stars.
All in all they took our companies money not a big deal. Was worth it, to know I shouldn't ever use them. Is hard to remain professional when I've never had training on how to handle extortion of services.
The sellers on Fiverr are unprofessional and mostly just simply scammers. The sellers are aggressive and use abusive language because they know Fiverr will support them. Fiverr charge commission from both sides from sellers and also from buyers. I ordered on Fiverr simple Forex indicator and when the seller was unable to complete order he said me literally "go $#*! yourself!" Even I reported the seller behaviour, Fiverr didn't anything and seller continue selling. Many gigs are from the same sellers or even Fiverr own accounts pretending the sellers.
This is the last message I sent to Fiverr.com;
I placed an Order: #FO18F694D1A5 with graphics girl, she sent me a logo I did not like at all, very poorly designed, not only that; but even my first name in the logo is spelled wrong.
I sent her more than three messages, she never replied, then I sent you guys two messages, again no reply from you either, it seems to me that you collect the money but you don't deliver.
I will wait two days, if I don't hear from you then; I think you leave me no choice but to contact the proper channels to resolve this issue. Also I will leave a detailed review with the design for people to see.
I want my full refund of $27.00, Because I have been in business for 35 years and never encountered cons like you guys.
Your reply is appreciated.
Never deal with these guys, unless you want to throw your money away, and get nothing..
Not only is The customer service is atrocious but they guaranteed that I, as a seller, would get my money 14 days after the sale. They pushed back my payment, then they didn't pay me on the day i was supposed to get the money. I would suggest only buying from Fiverr and only from those you trust because they won't give you a refund if you don't like the service.
It all depends on what kind of fiverr gig provider you find as there are honest people and then there are useless con artists that will just waste your time. However Fiverr always refunds you if you are not happy with the gig you purchased.
Been working as a freelancer for over 11 years and working thru fiverr since 2013. The just cancelled a completed order from the work of a customer even without intimating. When questioned raised racist comments about my identity and integrity based on my country of origin.
The answer is "if a customer complained about a seller, even without inquiring, they will cancel the order invariable of it is a worthy complaint" and wont consult will a seller as they see sellers are always wrong!
We are buyers. This is a story about losing customers quickly.
Teh first impression is that the site is nicely organised and its quite easy to find the right candidate(s). We negotiated our first project with a seller. All good. Seller sent an offer. Great.
We are not able to Accept the offer. Weird. We jumped through a few hoops, discovering that we had to complete some more details. Fine.
But we are still not able to accept the offer. Then we discovered that all messaging is blocked.
Ploughing through forums (always a bad start in our view) we understand that Fiverr has an anti-spamming policy. Which is admirable. We had a negotiation with one person, resulting in an offer. Thats not spamming.
Then we tried to lodge a support case but could not proceed because we didn't have an order. Correct, we can't accept the@#$%&* order.
We simply closed the account. Can't be bothered wasting time on a platform that aims to throw up barriers every step of the way.
I tried to make a new logo for my company. I thought I can save a lot of money by working with the graphic designer at fiver.com. However, the quality of service was horrible. The designer didn't follow my request at all. She created something totally different from my re quest. Although I was upset, I asked to revise the logo politely and gave my direction very precisely. At that time, the designer gave me something outrageous; just trying to piss me off. In stead of responding back to the designer, I requested fiver.com to refund my money. However, the customer service ignores my request for a week now.
Totally SCAM.
1. They take 15 or more days for paid to seller.
2. They cut more than 20% commission every single sell.
3. Too many Seller make copy but they didn't have any qualification to work.
And many more. Just avoid.
I have not use them for over a year so it's conceivable that things have changed.
Spoiled by success?
I have used this service more than 20 times for very VERY good work. The few times it wasn't up to par, I would get a refund.
The only way I can explain so many bad reviews is that buyers were not careful and so got connected to bad providers.
Nevertheless use common sense and you will more than likely also end up wanting to write a good review.
Fiverr has a bunch of unprofessional freelancers, very bad services and output. I belive that the reviews are fake. They are spending millions on advertising the platform, but it's really bad customer support and bad services. I don't recommend it at all.
The site search is not accurate and doesn't capture the tags of all the gigs, and they preach about this proudly proving that they are boosting the sellers who they want (their friends) who mostly don't have high quality products to offer especially in the promotion field. And what's proving clearly this too is that they feature their friends sellers gigs, and giving false unprofessional excuses to the real top sellers just for closing their accounts. Fiverr will fail...
Fiverr.com is an awesome place to find small services, like videos for valentines day and christmas, eBooks, etc.
The idea is brilliant however some sellers are simply trash. It is not Fiverrcom 's fault but that ruins the idea sometimes.
Extremely disappointed. Sellers make the proposals and cheat you. Promising everything, delivering just fraction of the order and promise. 5 star rated people deliver extremely low quality work asking 180 EUR for this, delivery is late even with 2 weeks delivery time. I am not able to cancel the order. I am not able to get my money back and the support does not answer. Never again!
Unfortunately the final order wasn't as I'd hoped it would be. I found that my seller did not speak native English, the language was repetitive, passive and there were some grammatical errors in my CV. The order was not delivered within the set time frame and looked rushed when it did arrive. No covering letter was provided. Price seems too good to be true and it is.
I have done a task of small web development and seller get the work and also give me good review after 2-3 day the seller cancel order and my money taken from my account.
And i have contact fiverr support but that support say me they can't do any thing
I could not login onto the site as the green login button is not working. Emailed customer service and they are telling me that I have a duplicate account that locked me out. This is outrageous. How can i possibly have 2 accounts. Instead of fixing the issue, they cancelled my orders. Avoid this site as the customer service is horrible and they should really find a better website designer.
No customer support of my issues. I only received one email and it was a lame excuse for not refunding my money. My response with a question in my email was never returned. No further tickets were answered.
I went to my cc company to report a dispute and they filed it. Fiverr answered but did not provide a reasonable answer except to close the dispute with my cc co and to only use fiverr c/s to resolve issue. Which does not work obviously.
How ridiculous but true. I will be filing more complaints with FTC and my state's Atty gen.
I have yet to enjoy working with this company. Our of 5 hires, none completed their work properly. From Logos to websites and stationery, the sellers know how to work you to get positive feedback. If you are not completely satisfied, DO NOT COMPLETE YOUR ORDER. The worst scammer asked us to allow them to complete an order later because a relative had been in an accident. In exchange for a positive review, they would do additional work at no charge. We have heard more than enough. Do not use this company!
Frustrating. The people performing the work are good. My comment is about the issue that I am not a Robot check system. It is broken. I clicked on 50 images. Felt like a Pavlov dog. For such a professional site the people running need to take have one of the Fiverr designers fix the site as they can't seem to create a site that is functional. I am done with Fiverr after my first project is completed. Bottom line is simple, the people doing the work on Fiverr are great and like to work with them but the people running the program can't seem to create a platform that works properly. Too much hassle to log in over and over and over just to respond to a response. Sorry I am not a Fiverr Pavlov dog. Training is over.
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.