Fiverr

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Australia
1 review
7 helpful votes
Follow Alex O.
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The fiverr platform is geared against the buyer from the start. Buyers are forced to take what is given and go away. Dont bother trying to get changes done and too bad if you wait 3 days and dont respond, as the job will automatically be closed and the coder will ignore you. Don't waste your time on money on this big pile of $#*!. Use upwork instead.

Date of experience: November 19, 2016
Minnesota
1 review
6 helpful votes
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The site is terrible
December 11, 2015

The reviews are rigged, and the seller I dealt with was a foreigner posing as an american, and did terrible work, I even caught them stealing other work from google. Terrible. To top things off, Fiverr makes it very difficult and time consuming to get your money back.

Date of experience: December 11, 2015
California
1 review
3 helpful votes
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Paid separate sellers to create logos for a new business. The first one delivered nice looking logos. Only, they were ripped off a popular aquarium on the other side of the state! Another seller was 4 days late, delivered completely unusable logos that didn't follow the prompt whatsoever!

Date of experience: June 29, 2017
Nigeria
3 reviews
8 helpful votes
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Fiverr already takes 20% of seller's profit because they run escrow (which is good because it protects both buyers and sellers), but Fiverr literally don't care about the sellers. Buyers can come up with any excuse to reject your order or ask for a revision probably after using whatever you delivered to the buyer in the gig. When you go to Fiverr Support to complain, they just tell you to try to resolve it with the buyer. If the buyer was good and willing to resolve an issue he created out of nowhere would you be in Fiverr's email sending them a complaint?

If you decide to cancel the gig because the buyer is a terrible person, Fiverr just automatically reduces your Order Completion rate - this is not fair on the freelancer.

Date of experience: February 13, 2018
Missouri
1 review
7 helpful votes
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I just had to file a dispute as a buyer with PayPal because Fiverr closed my account and took my money! Fiverr is able to get away with these types of illegal business practices because they are located in Israel and not the United States?

I honestly believe they continue these horrible practices because they are not subject to US business laws. Nothing is going to happen until there is International pressure on Fiverr. I will hold my breath on that one.

They just received a $30 million dollars in funding (see this wiki link: https://en.wikipedia.org/wiki/Fiverr.

Date of experience: July 21, 2015
Texas
1 review
2 helpful votes
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This site is a rip off. Very hard to explain what you are really looking of and then they tell you that you have to pay 5.00 extra per revision. They charge you for everything and the end result is still no good. Don't waste your money and look for a local graphic designer that you can actually speak in person or over the phone.

Date of experience: April 6, 2018
Florida
3 reviews
5 helpful votes
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Warning, DO NOT use. Even if you get lucky and find a good seller, should anything go wrong, Fiverr will will not refund your money. They offer a credit for future services, minus a percentage they steal from you. Fortunately I used Paypal and am filing a dispute, which Fiverr will most definitely lose. It's still a waste of your valuable time. I got 100% of my money back thanks to Paypal.

Date of experience: July 24, 2017
Australia
1 review
0 helpful votes
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Customer Service
January 30, 2022

Sorry my bad, I should have read the reviews before I dealt with this company. Customer service is non-existent. Let's hope by me writing and you reading this review, you take heed and save your money.

Date of experience: January 30, 2022
Illinois
1 review
2 helpful votes
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Dishonest Seller
June 13, 2017

Fiverr supports unscrupulous Sellers. On 4 separate occasions I have asked a Seller to relinquish my username and password to website (that seller created) that I explained to him that I would manage. In addition, the seller promised 9 revisions and only allowed me one revision. Fiverr Customer Support does not intervene leaving you with no recourse.

Date of experience: June 13, 2017
Arizona
1 review
2 helpful votes
Follow Martha S.
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I'm trying to get an e-commerce site built. After my time on fiverr I'm still trying to get it built. To start, the freelancer claimed they were fluent in English and they're profile was in good English, but when I talked to them they were very hard to understand. Terrible grammar. I probably should have pulled the job at that point, but I continued anyway. I gave excellent instructions, but they never produced anything. There was lots of back and forth, but no progress was ever made. And he kept calling me sir even though I said repeatedly that I am a woman.

Eventually I got sick of it and got my money refunded through my credit card company. I will never use fiverr again. How are you supposed to trust that your project will get done if the sellers don't even tell the truth about what language they speak?!

Date of experience: January 4, 2017

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147