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Fiverr

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Australia
1 review
5 helpful votes
Follow Oswald O.
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If you are a potential buyer assume the following:
1. The seller's photo is not a photo of the seller.
2. The sex of the seller may not be as represented.
3. A claim for fluency in a language e.g. English is incorrect.
4. An expertise claimed is absent.
5. A country in which the seller lives e.g. USA is fake.
If after having considered the above you are still interested then:
1. Pay only by Paypal.
2. Get ready on the delivery date to access the Resolution Centre and ask for a refund.
3. If Fiverr offers you a credit write to Fiverr support and demand a full refund of all moneys including processing fee to be refunded to your Paypal Account.
4. If that doesn't happen take it up with Paypal.
5. If there is still a problem consider reporting Fiverr to USA regulatory authorities.

Date of experience: September 13, 2017
Ireland
1 review
0 helpful votes
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Scummy Business. Avoid!
December 21, 2016

Hired a "guru" who didn't have the knowledge required to complete the job he was given, despite being given a detailed specification before he accepted the job.

When he realized he couldn't deliver, the seller opened a dispute in order to cancel the job. When this happens, the buyer is refunded in the form of "store credit" (minus a processing fee) rather than receiving a refund to the original payment method.

My Fiverr account has now been frozen as I opened a PayPal dispute in order to claim a full refund. F**k 'em, it's not like I was planning to use them again anyway...

Scummy business. They're parasites really - they take a 20% cut of the seller's fee in return for doing nothing. Given that, I suppose it's easy to understand how buyers have to deal with lazy, unmotivated sellers.

Date of experience: December 21, 2016
Germany
2 reviews
0 helpful votes
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Fraud support
December 19, 2016

Only negative experience here

FIVERR-Support is supporting fraudulent activities.
Support is delete deals and other buyers prefer for all buyers.
I warn here no logos to buy! Graphics / Logos all stolen works
They will have problems if owner information
Copyright:)
Dont support this fraud site!

Date of experience: December 19, 2016
Tennessee
1 review
2 helpful votes
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I have used fiverr before and it was ok but not great. This last time was the worst experience ever. A provider named csssandra promised to deliver a single page website design in 4 days. 3 weeks later after demanding more money it is still not done. They keep arguing over what is done and some places on the page still has latin words on it and says literally "your name here". The customer service is terrible and refuses to refund my money. I started with one person and they were terrible and I got a refund and I was not allowed to get my money back and had to hire someone else that cost more and that is how I ended up in the circumstance I am in right now. Just an absolutely awful experience and I would not recommend them for anything, ever.

Date of experience: August 4, 2016
India
1 review
11 helpful votes
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Don't do it
June 13, 2015

I paid for a gig. The seller cancelled on the day the gig was due to be supplied. (5 days after payment. No prior warning given that he might not be able to fulfill.) Refund was not automatic, I had to write to customer service who very kindly (sarcasm) reminded me that there was only a certain number of refunds allowed. I still had to pay a 50c processing fee even though my time was wasted and the order was not fulfilled. There was no recourse for the seller - because he cancelled there was no way to leave feedback.

Date of experience: June 13, 2015
Connecticut
2 reviews
4 helpful votes
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First let me say, I have used them before with good results - however, recently I paid $25 for a logo and did not receive anything near what I asked for, even with several attempts to contact the vendor. I then contacted the company asking for reimbursement a while back and have heard absolutely nothing. Not good service at all.
Tom Forst

Date of experience: October 21, 2017
Ohio
2 reviews
2 helpful votes
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I tried to sign up and low and behold can't add my phone number to get up and running, so I can't complete the sign up process. So sick of wasting my time on sites that are supposed to help people find work.

Date of experience: December 27, 2021
Minnesota
1 review
2 helpful votes
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Website Traffice
February 27, 2018

Beware I used a few people off this site to help promote and draw traffic to my website a total rip off all they did was use a software program to keep clicking on my website and it completely shut my website down I had to call my hosting provider to get it back up they good for logos, word press but promotions, web traffic and marketing. Beware

Date of experience: February 27, 2018
Arizona
1 review
3 helpful votes
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I had an experience with a designer making postcards and business cards. She didn't listen to what I wanted nor did she care and couldn't even format correctly for a standard postcard or business card? Unbelievable BAD and frustrating site. Absolutely the worst

Date of experience: November 20, 2015
Canada
27 reviews
18 helpful votes
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There are alot of clones trying to copy their business model, and I'm on all of them. But Fiverr is the only one where I make money and they pay me, unlike some of the other imitators. Their customer service is good too.

Date of experience: May 18, 2012
Sweden
1 review
2 helpful votes
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I just wanted to take a couple of seconds to stress a point of view regarding Fiverr. Fiverr is exactly what it promotes itself to be. It is a cheap gigs platform where all incompetent scammers have an opportunity to prey on people looking for cost effective work to be performed. The idea behind providing a free platform for offer and demand exchange is great but it comes with consequences to the users. The winners in Fiverr are the lousy freelancers and Fiverr owners. The big losers are the ones that use them :) so bottom line is you get what you pay for! If you want good quality work, I suggest you use other quality platforms that use quality and evaluated freelancers. NOT the cheap Fiverr! Good luck!

Date of experience: January 23, 2016
California
1 review
4 helpful votes
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Fiverr Sucks
May 1, 2017

This site is the worst. Most of the sellers are very unprofessional. Communication is very difficult you go back and forth achieving little. I can say you get what you pay. Fiverr administrators give a F* when it comes to cancelling your orders. They simple decline your request and refer you to their policy. And if they do cancel your order, they give you credit on their service offered but they won't credit your money.

Date of experience: May 1, 2017
VE
1 review
3 helpful votes
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Fiverr Buyers Beware!
November 11, 2012

Fiverr Buyers Beware! If you cancel (for any reason) you won't have your money back! Your 5 bucks will sit in your "balance" (read: their bank account, not yours) until you spend it on another stupidity...
Right from their TOS:
"Fiverr will not refund payments made for cancelled orders back to PayPal. Funds from order refunds are returned to the buyer's balance and are available for future purchases on Fiverr.

Date of experience: November 11, 2012
Italy
1 review
2 helpful votes
Follow Mike S.
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Never got beyond cheap looking clip art. All requests to redo the art work came back with the same lousy clip art quality. Nothing like what was advertised. Complete waste of money. Save yourself the trouble and money.

Date of experience: July 19, 2017
Canada
3 reviews
4 helpful votes
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Stay away
April 13, 2017

I ordered 2 gigs 1 day later Fiverr customer support cancelled the order and refunded me back to a credit not to the way I paid. They even kept 1.00. Great way to keep customers. My first time and my last.

Date of experience: April 13, 2017
Florida
2 reviews
20 helpful votes
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Horrible platform
July 11, 2022

I like most others used this service & received zero results. Most of these people are poor writers & the reviews used are fake. Don't waste your time especially with Oloruntobi0609 whom is a fraud. This platform is a total scam

Date of experience: July 11, 2022
New Jersey
1 review
2 helpful votes
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Reviews time method
October 30, 2016

The site offers a review of the delivery but the problem is: Accept and review are attached which indicates to most unassuming buyers that this must be done immediately - you can still receive your order/delivery and go back at a later date to leave a review. This is a hidden agenda on fiverr to help the sellers with good reviews BUT WAIT! You must review the order first and fiverr knows otherwise the review process will fail horribly and no one will make any $ and their operation will be at jeopardy. Fiverr was a good idea until the flood of unscrupulous arrived.

Date of experience: October 30, 2016
Australia
3 reviews
15 helpful votes
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If you get a service done with Fiverr and the seller doesn't deliver on the service, Fiverr won't refund your money, even if you don't have anything delivered from them.

Now if you get no satisfaction from Fiverr support, who are so slack that they don't get back to you for over a week after you post a support query and try your payment provider, Fiverr threatens to suspend your account. They won't give you back your money and threaten you not to try other ways to get it back.

So basically, if you have an issue:

- Fiverr does not resolve it
- Fiverr keeps your money
- you get nothing for your money, basically you're giving Fiverr money for no reason

In the regular world, if you ordered something and didn't get it, you get your money back. Fiverr seems to think that if you don't get something, you get your money back. Fiverr won't do that.

Don't use Fiverr.

Fiver is:
- unethical
- dishonest
- fraudulent
- unprofessional
- disreputable

Date of experience: November 17, 2020
India
4 reviews
13 helpful votes
Follow Vikram P.
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Fiverr.com a 5 Bucks services where you can get stuff done, i would say its a great marketplace to sell your services, if you are too good you will receive a junk of order and you can start from 0 to 50 order per days as well.

Some of sellers services are really an awesome, like video reviews, Video compose, some backlink stuff, some traffic, some Google campaign and many more.

But you have to accept that, quality will be poor, what make the different where some one provide 500 USD services in 5 USD? Yes you got better understanding now

So try it when you need to make thing filthy, Not all the services are in this categories but sure some one who give you 5000 visitors and 5000 likes in 5 bucks what will be the quality?

Ya BAM!

Date of experience: July 30, 2015
South Africa
1 review
4 helpful votes
Follow Vee R.
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FIVERR... i think this website is a hoax. I gave my task "google ranking" to two sellers (one of the seller is sharifunaz) and both were fake. They promised that my site would come up on 1st page within 7 days (1st promise), and then two months (second promise). Later 15 days, both seller stopped responding after eating up my money. GUYS DON'T TRUST THIS SIDE. There are fake people who don't deliver what you need/ want. Rather go to your friends or colleagues to complete your task. There are no rules or procedures. Its just a waste of money.

Date of experience: March 14, 2016

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147