Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
15 helpful votes
Follow V N.
Unfollow V N.
Send Message
Share Review
Report Review

A lot of the sellers are scammers. They advertise work for $6 then ask you for over $500 in when you contact them. One seller did a pitiful logo that was clearly unacceptable. I was refunded but once I lost my password Fiverr, is now making it difficult for me to access that account. The customer service is awful and they allow scammers. Most of the sellers are showing work that isn't there's and changing prices.

Date of experience: June 25, 2020
GB
1 review
5 helpful votes
Follow Webmonkey K.
Unfollow Webmonkey K.
Send Message
Share Review
Report Review

Hey guys, I don't think fiverr is a scam as I've used it without a problem, but it can be a little messy. I've been using fivesquid.com, which personally feels to me to be a much better and more trustworthy site. It's a British company that seems to tick all of the boxes for me. They seem to have just released a new version of fivesquid and I must say it looks pretty slick to me, so will be using it even more now.

Date of experience: November 26, 2014
Florida
1 review
2 helpful votes
Follow Paul H.
Unfollow Paul H.
Send Message
Share Review
Report Review

Awful company, I will never do business with them. They hire incompetent designers who are only nice until they see money. Tey hire fly by night designers who are here today gone tomorrow sort of like a homeless shelter. Very disappointed with their customer support. In fact we got no support at all. Very rude and uncooperative company. I will never do business with this company ever again.
Big mistake.

Date of experience: February 14, 2024
Wisconsin
1 review
5 helpful votes
Follow Frank C.
Unfollow Frank C.
Send Message
Share Review
Report Review

I don't know why the bad reviews on here. I have used Fiverr.com since the site started. I had over six logos designed for my various companies as well as other marketing tools linked with Facebook and twitter as well as reviews and such. The vendors were more than helpful and most of the time I even tip them because the job was so good. The vendors that delivered me the logos more often than not would give me anywhere from 2-11 logos for only $5. That is a ridiculous price. I was charged over $300 for my very first company logo from a graphic design firm. So all in all I highly recommend choosing fiverr.com and giving it a shot.

Date of experience: April 12, 2015
North Carolina
1 review
4 helpful votes
Follow Darren B.
Unfollow Darren B.
Send Message
Share Review
Report Review

The designers sent me a logo I asked for revisions. I didn't hear back after multiple messages, submitted a dispute with no response. Fiverr.com completed the order and then gave the designer 5 stars. Don't waste your money. Try another service and send a message to Fiverr.com.

Date of experience: November 27, 2017
Oklahoma
1 review
3 helpful votes
Follow Jason R.
Unfollow Jason R.
Send Message
Share Review
Report Review

I've had very rough experiences and a couple ok ones. It's really a crap shoot. I've had sellers on Fiverr tell me they can do the work (math) and then return the work 100% incorrect. I've also had sellers not deliver on time and try to make it look like they did (dishonest practices) to scam me out of my money. If you can, I'd avoid using Fiverr for anything important.

Date of experience: January 30, 2017
Texas
1 review
0 helpful votes
Follow Atlas E.
Unfollow Atlas E.
Send Message
Share Review
Report Review

Website Developer
March 16, 2021

I was looking for a professional and expert who can help me out with my shopify store design and to make it high responsive. I lost money before i met this freelancer who help me out on everything i was looking for including marketing so i do generate sales as well. So i will like to review him here. He's so professional and delivers fast. You can trust him.
Thanks

Date of experience: March 16, 2021
Ohio
2 reviews
4 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Really awful
February 26, 2022

It takes a lot of time to set yourself up on Fiverr. I was finally set to publish my gigs and I was promoted to take a test to establish I am capable of doing the work. I clicked on "take test" and got an error code. Customer support takes 12 hours to respond. I continued to get the error code, waiting an entire day to get a response each time. They just told me basically I'm screwed and have to wait 3 months to try again. I would find another site that cares about your small business.

Date of experience: February 26, 2022
Massachusetts
2 reviews
16 helpful votes
Follow Paula B.
Unfollow Paula B.
Send Message
Share Review
Report Review

Very Bad
February 9, 2018

Gee I wish I had read these reviews before I went with fiverr. My experience was very bad. The person did not follow my instructions and each revision got worse. Then I went on vacation and when I got back internet service I had an email that my order was finished because I didn't respond within 3 days! I asked for my money back but I doubt anything comes of it. Stay away.

Date of experience: February 9, 2018
Viet Nam
1 review
8 helpful votes
Follow Brooke H.
Unfollow Brooke H.
Send Message
Share Review
Report Review

Fiverr has so many issues with their service providers that I don't see them staying in business. Several of my projects have been incomplete, tried to strong arm for more money before completion or simply have not replied to the business. There is a sense of laziness and an attitude of "you should pay me, but that doesn't mean I should do your work."

The support behind Fiverr is no better. I have had missing refunds, support that refuses to acknowledge that my work was not provided and inability to back up the buyer. It's a bad ethic to have, especially considering that it's the buyers that are allowing their company to exist and most of the time, we are contacting them because of unsatisfactory work.

There are a lot of sites that offer the same services with much better support and actual work ethic that has to be matched.

Date of experience: April 18, 2020

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147