FiverrReviews 1,136

I've generally had an O. K. experience on Fiverr, But the site and administration needs to be addressed

Wish I had read your reviews first! I paid for an IT service (which ended up costing me about $9, not $5 as expected). Had it for about 2 weeks and then the seller withdrew my access (even though I'd paid for an entire year). His profile has disappeared off the site. I emailed a complaint, and this is the response I got: "Thank you for contacting us. I am sorry for your bad experience. I can say that your seller is being viewed by our Trust and Safety team and because of our policy I am unable to share any more information."
Very helpful indeed. Don't waste your money!

When I first saw this site, I thought it was a great idea. I needed a simple logo so I requested one from a popular seller that had what seemed like a great portfolio and next to no negative reviews. I sent him a (very simple) sketch to work from.

Big mistake. He handed me back a "logo" that was literally just text in a font that you can grab off the internet for free with a crappy three second shape design next to it (it wasn't even a font good for logos). I know this because I HAD THE SAME EXACT FONT ALREADY INSTALLED ON MY COMPUTER.

I literally could have created the same logo in less a minute. The only reason I didn't create the logo myself was because I wasn't familiar with vector programs. Even so, I know how to use the damn text tool. Of course he ignored the few (stupidly simple) requests I had for the logo.

Needless to say, I tossed that piece of garbage into the recycling bin the moment he sent it to me.

Beware of sellers and customer support on Fiverr. More than 80% of the sellers on Fiverr are conmen, scamsters, liars. They have a habit of marking the order as delivered without the exact delivery of product &/services.The sellers will manipulate you to give them 5 star feedback, force suspicious, fraudulent terms and sometimes abuse you. Customer support just sits pretty over all this scam and blunder. Instead they give account closure warnings to unsuspecting buyers from time to time.

UPDATE:
After my first attempt at a getting a book cover done ended in disaster and missing a distribution deadline due to the Fiverr Seller's inability to understand simple English instructions, I got a refund for the full amount.
But that terrible experience costs sales for a book we were doing for Christmas distribution.
After a 24 hour delivery was promised it took 10 days to end up with very poor quality work that was rejected and I got the refund. That's not what I wanted.
2nd Attempt with Fiverr.
After a rocky start, the 2nd Fiverr Seller was much better but I have to wonder why people who seem to have no basic design sense are graphic designers. Simple things need to be spelled out in the extreme. Things like u don't need a huge publisher's logo in the bottom back cover corner. You shouldn't put the author's name right on the very edge of the cover.
After several revisions the 2nd attempt did end up working out. However, it was December 28 by then and many lost Christmas sales.
I was so amazed and grateful the 2nd Fiverr Seller managed to complete the job, I actually gave them a bit more money.
But it's not the money that's the issue. It's the lack of quality control.
Anybody with a computer can join Seller and claim to have a skill.
WARNING: Fiverr does not pre-check work of the Sellers. They rely solely on customer reviews so if you can get on a few different machines and get some friends to give you 5 Star reviews, you look like an expert. It's fraudulent and irresponsible behavior on Fiverr's part but all they are interested in is their 5%. Their policies are entirely about them, not the customer. So I would say try it if you must but don't spend much and don't expect much. In fact, if it's a design project, may as well get Adobe InDesign and learn to use it yourself. It's what I plan to do.
Overall Fiverr is about making money for Fiverr and has no interest in the quality of work done by its Sellers. With Fiverr you are totally on your own. But if it doesn't work out, threaten legal action and you'll get your refund sent quickly.

BUYER BEWARE! Really BAD Buyer experience! REALLY! Requested a refund of my funds and was setup up as a Expense on their end and EARNINGS on my end. Epic Fraud! The services are a absolute Ripoff of both your time and Money, I opted to pay higher prices as I didnt care for a $5 service. 450 for 60 second animation video, they delivered my competition product in the video Name and all? I provided specific instructions, What a joke. Epic Failure!

Honestly I don't know what's wrong with sellers on fiverr.
I needed a website in short terms, contacted seller, he gave me custom order and I have agreed to pay whatever he requested. Timeline 2 days for 1 page website, 5 days later its not ready. Seller tells me to cancel the order and order again so it will give him more time to finish and not get into a trouble for late delivery. That's what I did, and guess what he tells me he doesn't to do it anymore. Customer support cancelled second order for him. When I reached to support they explained that seller cannot deliver. What a waste of 5 days. Totally useless service with poor support. Do they screen sellers beforehand? Why would sellers post gigs if they are not capable to deliver? Should they be able to sell gigs at all

The structure of the site makes you to bid at $5, which is good for some dude on Sri-Lanka, but can barely pay for beer plus metro ticket on developed countries. You can indicate that client must select extra options to complete work at low, but somewhat fair price (e.g. Using the fast delivery and extra gig to up the price to $50). But the client cannot be forced to do so, so you end cancelling gis.

The main issue is that cheap, low quality service terms attract cheap, low quality clients. This site may work for poor high school students and citizens of countries such as India, Sri Lanka and Africa.

I signed up with fiverr looked around on the site a bit I thought ok seems like a pretty cool site well when I went to log in again they said my account was restricted when I tried to contact them I just keep getting a email saying their looking into the matter, I have no idea why my account is restricted and quite frankly who cares right about now they can keep that website you should be able to talk to someone not just keep getting the same email over and over.

If you already have started working on Fiverr, please don't do any higher budget project. You may not get your money. Fiverr has a league with the higher budget clients. This is why this website does not allow you to create a milestone for your work. Therefore, clients can go anytime, taking your complete work for free.

Although FIverr takes charges from you, they always will speak in favour of your buyer. Therefore, if any dispute comes, your client will be the winner. Fiverr will only cancel the work after taking their charges. It means Fiverr will get their charges and clients will get back the rest. Here you are the only loser.

He will be allowed to take your work without paying you a single farthing for it. Even if you send the link where your work is live, Fiverr team will take no action against your client.