FiverrReviews 1,136

I ordered a gig for edu email and turned out to be a hacked email account which is identity theft. Like I need the FBI to come visit me for identity theft!

Best thing to do when you get ripped off from fiverr.com, which is a very good chance you will, just do what I did, submit a paypal claim and dispute. Fiverr will not fight your claim since they know most users are getting scammed. They will cancel your account, but that is a good thing since you do not want to deal with this lame company anyway!

Our company needed a map illustration/perspective drawing done and decided to try out one of the illustrators from Fiverr. The person we placed the order with had really good reviews and his portfolio seemed pretty good and he was confident that he would be able to deliver what we needed based on the examples I provided him. I was very specific in the style and detail of drawing that I wanted and also sent him examples. This was a custom order and turned out to be more costly than I expected, but I still went with him trusting that he would deliver.

When I received the first draft, it was nothing like the quality and standards that I expected. I was so shocked and disappointed. The style of drawing looked nothing like the examples I showed him, the perspective was off, colors were all wrong, and just the level of attention to detail wasn't there.

I attempted to provide very clear instructions on the revisions that I wanted to see changed on the illustration, but the results kept getting worse and worse. I also felt like he didn't put much effort into making the changes and just the quality of work was horrible.

I felt like this illustrator should not have agreed to take on this project if he wasn't comfortable doing these types of drawings.

This was my first time using Fiverr and overall, I'm extremely disappointed and frustrated and I don't think I will trust using Fiverr again.

After filing a complaint and disputing this case, the Fiverr customer support team was completely useless. It took them 1 week to respond to my request and they didn't do anything about it.

I see many many reviews on here from the buyer perspective but let me tell you the horror stories from the seller perspective which isnt to diffrent from what i have read. I started off really happy creating my seller account on fiverr and after several hours of making my gigs perfect i published waiting to getsome orders. After a day my account was terminated! And i was very dissaponited and contacted fiverr right away. I asked them why and they said i had broken terms and conditions by having two accounts. I told them several times that it was a mistake and if they could give me more details they said "sorry, your account cannot be reverted". And i had asked the rep if there was anything i could do, what was recommended espeacially because i had no other account and the rep replied with " you can create another account but it will probobly be terminated too". So overall BAD experience and wont ever be recommending fiverr to any of my fellow talented USA freelancer.

Do not use this site and do not use Revlec, an alleged seller with purportedly perfect ratings. I custom ordered a $500 "gig." After waiting 20 days, the gig was due. Revlec simply ignored me. Per the terms of the site, which I am disputing, I can only receive a credit for services. I cannot wait another 20 days and can't even leave feedback for the scam seller, because they are permitted to unilaterally cancel. Also, if you look carefully, sellers are leaving feedback for one another to inflate ratings. Fiverr needs to get ready for their class action lawsuit and Revlac better not answer the door-it will be the process server! Warn your friends and family not to use this site.

I was looking for music promotion.
I decided to give it a try given the low costs, but I can't say that you pay for what you get.
You get almost nothing and waste a lot of time only.

First seller disappeared after a couple emails back and forth.
I cancelled the order, but you can NOT get your money back if that happens, they stay on your Fiverr "account".
So I searched for another service, which actually delivered the service and it had little to no impact.
Forunately only 5$ wasted, a few hours wasted and many doubts on their policy of keeping the money you put for unsuccessful services.

I had delivered the order, which was a website and its code in html including all necessary files. After delivering whatever the buyer asked he started abusing the request modification button and want to cancel the order. SO basically whatever he want was for free.
I reported the issue to customer service, No reply its been days now.
Another bug was also there in the site. If you deliver the order its status will be marked completed after 3 days. I waited for 3 days. Time decreased from 3day to 1 day to 1 hour to 1 min then it instead of changing the status to completed the time started increasing again, from 1 min to 2 min to 1 hour to 1 day now.
Horrible website..

The sellers in fiverr doesnt follow instructions. I had my logo done with one seller twice and i stated in the instructions what i want in my logo, he did not deliver. I even gave him the font that i want and the photo what i want done. He just changed the color from the first one he gave me. I told him i wanted a mannequin, he gave me a dress in a hanger drawing even though ive sent him an attachment for the drawing i wanted.

Like what should i do with that. I gave a 4 star to another seller and he begged me to get my refund back. So i just changed my reviews to five star. I did not want my $5 back. I was just giving out a review through a very honest opinion of what he delivered.

I would not want to give them any reviews then if they wont honor it... It's kinda weird... I think fiverr should be more strict to whom they permit to do their job on fiverr...

I know these people are just trying to make a living but what the hell, its also unfair for the customers to keep on paying and not getting what we want.

I know $5 is peanuts but if you keep on paying $5 due to the sellers incompetency or maybe they dont understand you, it will become $50 or $100 dollars.

It's not cheap at all... It's unfair...

Using Fiverr to develop a website I came across one 'developer' and I use that term loosely, who looked to have all the credentials you would expect. After too-ing and fro-ing we settled on a price of $260 and so he went to work (elsewhere I presume). 2 months passed before I received a very poorly modified $65 template that had broken links and links that took anyone who clicked them back to his servers. I can't leave feedback for the seller as it was too long ago and that works very nicely for him because he doesn't get bad feedback.
My advice - stay well clear of Fiverr.

I use fiver 3 times, my first experience was very positive, I was super happy!
I order two services on the same day, one of the sellers did the best to try to deliver what I was expecting, the second one, didn't response, I tried to contact Fiver but they do not have a contact number support, I tried to send an email, it didn't work neither.
The idea is a great but no every seller has the experience or the same care for the customers. The experience will depend 100% of how lucky you are on finding someone who is there to provide the service that you paid for. Because it's no customer service to complain

Of course it's good to get gigs for less than $100 but the customer service is beyond awful. I had a seller commit fraud and copyright infringement against me and I cant even cancel the order since the seller is given the option to deny the cancellation. So I have to PAY him for illegally defrauding me. Ive contacted support several times and no answer. It's been several days now.

MY ADVICE: File a PayPal dispute immediately to get your money back. Trust me when I tell you that Fiverr doesn't care about giving you your money back. Using PayPal to get your money back is your ONLY choice.

The idea is cool but the fact that customer support doesn't respond half the time and the other half is just to tell you there's nothing they will do brings it down a couple notches. Also, Fiverr doesn't back up or protect their sellers from PayPal fraud and the cancellation loophole, though it forces us to continue using PayPal. Don't waste your time with Fiverr, if you're a seller or buyer. Either way, you'll lose your time, money and probably sanity.