FiverrReviews 1,140

I just used the site for the first time to get a custom design for my business cards. I was not satisfied with the original design and the "package" said unlimited revisions. However, to reject the job for revisions it says $5. I messaged the designer and it was like pulling teeth to get a new design. You can go to a resolution center but the seller can reject your request. Then, Fiverr automatically closes the order and when going back and forth with customer service was pointless. The rep said "The order will not be canceled based on personal taste." IT IS A CUSTOM DESIGN! Is personal taste not the point of hiring a designer! Go to vistaprint!

Profiles are fake. Reviews are fake. Profile photos are fake (lots of white American girls doing graphics work in Pakistan these days). Is it a pretty American girl who speaks fluent English? NO! Thats an Indian dude who will be selling you something he stole off the internet. Dozens of scams They dont even read what you ordered or care. Its a Third World bait and switch scam. To them, you are an American sucker fresh meat. Easy money.

I'm a seller on fiverr and I have had shockingly bad support from admin. They support the buyers and don't support me, DESPITE the fact that they can read the conversations between the client and myself and they can see when clients leave dishonest feedback.
Plus, if you edit your gig, if someone in the office doesn't view your edits and release your gig, it won't show in the searches until you tell them to release it. This has happened to me so many times I can't count.
It seems that if you criticise admin, they do nasty things to stop you from earning money through fiverr. The admin are young upstarts who couldn't provide customer service if their life depended on it. Fiverr admin sucks.
When I became disillusioned with Fiverr, I searched for another similar site and found Fivesquid. What a complete and total difference. I get treated with respect and appreciation over there. No problems at all. Plus the British Pound is worth quite alot more than the US dollar, so I get to keep more of what I've earned.
Ditch Fiverr and use Fivesquid instead.

I consistently had issues with a seller on Fiverr and after reaching out to their customer support, I was told to work it out with the seller and come back to them if it didn't work out. Well, I tried working it out with the seller (which I had already tried multiple times) and they still refused to create what I requested or cancel my order. Afterwords, Fiverr still refused to refund my money.

For the record, I have worked with one seller and had a positive experience. This was my second attempt and there was no positive outcome at all in the experience. I understand that I chose a bad seller, but I didn't anticipate Fiverr not helping me at all. Really though, the seller constantly called me 'bro' and could not understand basic English. If the profile is perfect grammar, it's a con. These are the ones that paid someone else to write their profile.

BEWARE - FIVERR DATABASE HAS BEEN HACKED OR STOLEN!

I received a spam message through my Site's Contact Us form. My original site design was worked on by someone at Fiverr, so that's the connection.

Please note - the guy named in the threat below has no connection to me and would have no idea what my site is. Today, Fiverr deleted his profile.

So, Fiverr's database has probably been hacked, or this was done by one of their employees.

BEWARE!

From: Quinton Jalovel [*******Nofziger at fiverr.com](mailto: *******Nofziger at fiverr.com)
Subject: contact me asap

Message Body:
Hi, I wanted to let you know that your site has a lot of porn and gambling spam. Please get in touch to me to have removed. If you dont contact, there will be more porn spam and your site will be dead. So no waste time and order my gig now www.fiverrDOTCOM /miananosh01

Fiverr already takes 20% of seller's profit because they run escrow (which is good because it protects both buyers and sellers), but Fiverr literally don't care about the sellers. Buyers can come up with any excuse to reject your order or ask for a revision probably after using whatever you delivered to the buyer in the gig. When you go to Fiverr Support to complain, they just tell you to try to resolve it with the buyer. If the buyer was good and willing to resolve an issue he created out of nowhere would you be in Fiverr's email sending them a complaint?

If you decide to cancel the gig because the buyer is a terrible person, Fiverr just automatically reduces your Order Completion rate - this is not fair on the freelancer.

I recently ordered a logo to be done. I got the intial product but then asked for revisions. I got the revisions but was unable to sign into my account. I TRIED emailing supporting but without an order # (which they don't provide in the order email) or my user name (which I couldn't remember) I was screwed. I managed to email the seller directly to ask if he could send the work directly to my email because I couldn't get into my account. His response was stupid and unprofessional. NO HELP.

So I have a photocopy of the log I like and no files to back it up. THIS SITE IS A JOKE AND SO IS THE SYSTEM IT FOLLOWS. I FEEL SCAMMED. I ONLY PAID $16.00 BUT GOT ZERO FOR MY MONEY.

I am a first time user in fiverr, and i ordered some gigs. After i paid for them i was requested to add some more info to complete my request for a gig.
After i did that i saw that my cart still have all those items so i assumed because it wasnt completed before the inital transaction wasnt made, and i need to pay for the items that are still in the cart again

As it turned out they billed me twice, for their terrible user experience and cart bugs, and they wont refund me the money back to my bank, they wont refund the VAT they charged and they wont refund the processing fee they too (which is high) for a transaction i made because of their bugs!

Their support is acting terrible, and dont really care.

I'm going to post more reviews for this site based on the products I buy. Since everyone here is an independent contractor or freelancer like me, I don't think it would be fair for me to judge based on one or two bad services.

This particular review is based on the logo design. To be fair, I did not purchase any of their so-called "vetted" sellers that they call PRO sellers. These are apparently professionals they hired from all over the world. They charge in the thousands. I don't trust their vetting process and didn't want to spend that much money to discover yet more stolen or mediocre work because of all the bad experiences.

I have spent as high as $150. When I paid the lowest price of $5, I received clip art - okay, that's fair, I get what I paid for - right? No, not exactly, it was downloaded probably from Google. I could have done that myself without paying anyone $6 (there is a $1 processing fee tacked on) and waiting two days. That seller had no legal right to sell me something he does not own. This happened to me 3 times for logos I bought from low as $5 to high as $25.

When I spent the higher price based on really good description on their gig page, it was the same result. It wasn't stolen stuff they gave me but the work was awful, communication was even worse. The only time they seem to send me messages was when they wanted more money. If I pay them, they disappear until they deliver at the last minute.

The products I received were below average all across the board from everyone I bought from. They only care about getting 5 star reviews and getting as much money from you as possible.

If you end up getting a decent logo - google search it because its likely stolen from another designer. If you use a logo that belongs to someone else, it's you who will get sued not the person you hired on Fiverr.