Fiverr

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Illinois
1 review
6 helpful votes
Follow Paul K.
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I tried fiverr twice the first time the product created was so bad that my 10 year old could have done something that looked more professional. The second time the seller was late and than asked for twenty more dollars before I even saw any demo of the product. The customer service said they are not allowed to do that but that they had no way of enforcing their policies. The customer service for Fiverr is not good and they have no clue about customer retention. I will be trying one of their competitors to see if they can get the job done.

Date of experience: April 27, 2015
New York
3 reviews
12 helpful votes
Follow Chris a.
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Website was poor for a new user. Spent over an hour looking for the "create a gig option" obviously I started by clicking on the start selling option but was only directed to "how to sell" page with a YouTube video of how their users are happy with the services. Not one option from that page to begin selling just a search bar to buy from their marketplace. Rough.

Date of experience: February 1, 2016
Oregon
1 review
2 helpful votes
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Fiverr is forcing me to work with an unqualified seller on my project! I don't have the time to teach this seller! Fiverr dont care about their customers only their own profits! I would not recommend i would use other platforms instead! Unethical!

Date of experience: December 20, 2023
Arizona
1 review
2 helpful votes
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I recently used Fiverr to have a logo produced. Paid for a package to receive two designs and submitted notes about the concept of my logo design. I received two designs - one which had absolutely nothing at all to do with my company and the other design was in complete contrast to my notes. I brought this to Fiverr's attention and they responded by closing the project meaning I lost my money and the designer got paid for producing complete sh! T. I will fight the charges with my credit card company but Fiverr just PERMANENTLY lost a customer and if you are reading this review ad considering Fiverr... go somewhere else.

Date of experience: October 5, 2017
Pennsylvania
1 review
0 helpful votes
Follow Caluber C.
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Fiverr is a special place for those of us that understand how to clearly communicate our concepts. If you understand how to select people and hold them accountable, while being nice and compensating them properly, then you will have an excellent experience. I find that all the sellers will do as asked, but you have to be patient and nice. Good luck!

Date of experience: February 18, 2017
Kenya
2 reviews
3 helpful votes
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Best Performance
October 21, 2021

Are you looking for a best platform to have your task finished on time then look no more. Fiverr is a website that contains both article and content writers. Above is a link that shows a good example of such competent writers.

Date of experience: October 20, 2021
Pakistan
1 review
3 helpful votes
Follow MuhammadKamran B.
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I am seller at Fiverr
December 10, 2016

I earned lots of money with my experienced team in one year. Many overseas clients were happy with me they posted excellent reviews for me. Fiverr just blocked my account because buyers contacted me on my email. Thats really poor by fiverr.

Date of experience: December 9, 2016
Kentucky
1 review
3 helpful votes
Follow Brandon C.
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There is literally NO customer service. I had a problem where the seller did not deliver the product, so I wanted to cancel and receive a refund. There is no phone number. They redirect you in an endless circle where it is counter productive, in hopes that you will simply give up. The rating system is a joke. You're not allowed to give a bad review if you are dissatisfied, and everything is the buyer's fault. DO NOT USE this site!

Date of experience: March 23, 2014
New Jersey
1 review
3 helpful votes
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I fell into the same trap! Paid $160! For service that was never done. They all claim they are professionals but none of them knows what the heck they are doing! Communication SUCKS and nothing gets every done. I wasted month of my time and money and now I have to start over again.

Date of experience: January 11, 2017
California
1 review
1 helpful vote
Follow David B.
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Beware of the trick. Sellers run the time out and only after complaining they demand you approve delay in order to save ratings. After you approved they are sending blank or an attachment not at all relevant to the work. Just a scam to keep the ratings up.

The other problem is they claim to have NBA's and certificates from Ivy League colleges or any college all when they don't have any type of education degree or certificate. You'll only discover after the work is submitted- A waste of time and money. Beware

Date of experience: July 19, 2022

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147