Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
Virginia
3 reviews
11 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Send Message
Share Review
Report Review

I really like Fiverr. I use the site all the time for various needs related to my business including voiceovers, social media graphics, web design, Google indexing, Logos, ads, etc.

I have been pleased overall and there are a few freelancers I use on a regular basis. Just make sure you check out the person's profile. I tend to use Level 1 and Level 2 sellers. I've only had a few gigs that didn't turn out the way I wanted, but overall, I've achieved a lot of goals through Fiverr and plan to continue using the site.

Date of experience: May 2, 2018
lisa s.
Ohio
1 review
3 helpful votes
Follow lisa s.
Unfollow lisa s.
Send Message
Share Review
Report Review

This is the worse place!! They make all kinds of promises and take your money. When you contact customer support, it's...."sorry about your luck" And then they want you to give them more money with another scammer. If you want to throw money away, at least throw it in the streets. Maybe a homeless person will find it and have a good meal. This place sucks!!!!

Date of experience: August 2, 2017
Canada
2 reviews
12 helpful votes
Follow dave p.
Unfollow dave p.
Send Message
Share Review
Report Review

Copyright violations
September 8, 2018

A lot of sellers on Fiverr are selling stolen copyrighted materials like videos, logos, etc.
Fiverr knows that very well and they are partners with those thieves. If you open a ticket, they will ignore it and close it. They simply don't care. They care only how to collect money in any way. No ethics or morals. Fiverr are a bunch of thieves and most of their sellers.

Date of experience: September 8, 2018
Florida
1 review
7 helpful votes
Follow Jack B.
Unfollow Jack B.
Send Message
Share Review
Report Review

Majority of sellers are scammers, no real way to tell who is and who isn't. Fiverr doesn't care. Even if you get "refund" fiverr still keeps their service charge. Also I said "refund" because it goes back as credit to your fiverr account even if you pay with credit or paypal. You have to open a special request to actually get you money back... of that even works...

Date of experience: May 27, 2017
New Jersey
1 review
5 helpful votes
Follow alex g.
Unfollow alex g.
Send Message
Share Review
Report Review

I had to report over 100 scammers on fiverr.
They claim they're native English speaking copywriters and they reside in the US.
90 % of them are from NIGERIA and the rest are from other countries. Only 1 or 2 out of 100-200 copywriters are actually English speaking.

I reported all those to fiverr and told them this is fraud and deception.

They suspended my account instead of correcting the fraud!

Fiver customer reps do never care about any of these. Days later I received a canned marketing message. But I have checked the reported profiles weeks after they're still there with misinformation.

Immoral people are there.

I'm kicked out.!

Date of experience: June 14, 2017
India
1 review
1 helpful vote
Follow Vinod K.
Unfollow Vinod K.
Send Message
Share Review
Report Review

Fiver only keeps exploiting users to make money and has no respect for its users. I have not been able to access my account for months. My money is also blocked. They are just not letting me access the account even after entering the correct login details. Their customer support is not being helpful at all. I think they have found that I wrote negative review about them and that's why they are not letting me login.

Date of experience: October 22, 2021
Tennessee
1 review
2 helpful votes
Follow Rea B.
Unfollow Rea B.
Send Message
Share Review
Report Review

They hired a scammer and he took my money and they said pretty much its not there fault. He ask me to paid outside there site. Pressured me and they did not care. I will tell everyone to never use this site because they are all scammer... even the company!

Date of experience: October 9, 2021
Canada
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Send Message
Share Review
Report Review

I agreed to a 10 day deadline for an animation project with a seller with up to 7 revisions. He barely made the deadline for the first delivery and it has been an average of 4 days between revisions with poor communication and poor revisions.

I wanted to leave a review of the seller but fiverr disallows that after 14 days after the "delivery". $#*!ed policy. I just want to warn other buyers about this guy but I can't leave a review and the work is still unfinished. Horrible experience. Stupid review policy and useless customer support.

Date of experience: February 23, 2024
GB
1 review
3 helpful votes
Follow Laura s.
Unfollow Laura s.
Send Message
Share Review
Report Review

TERRIBLE!
January 21, 2016

Used it for my first time. If the seller cancels an order for whatever reason, you get NO proper refund! Only a fiverr credit amount. They also charged and refunded the wrong amount to me. I wrote to customer service, they didn't answer my question and they just copied and pasted terms and conditions! Still no refund!

Date of experience: January 21, 2016
New Zealand
1 review
1 helpful vote
Follow Stanley S.
Unfollow Stanley S.
Send Message
Share Review
Report Review

Given that my seller's offer says $5.00 to do an SEO and then quotes way over that amount isn't that false and misleading information and if so shouldn't Fiverr be partially responsible for this kind of false advertising.

Secondly it's interesting that I proposed hiring the seller on his knowledge of Weebly and consequently there was a need for him to having the login email address to my account to do the work and I was advised that sending an email contravenes Fiverr's terms of service.

I'm still awaiting a response from Fiverr's support desk as to how to overcome this.

Date of experience: May 30, 2016

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147