Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
3 helpful votes
Follow Maddie V.
Unfollow Maddie V.
Send Message
Share Review
Report Review

First, the sellers claiming to be a native English or an American are liars. You have to send a few messages to know they are lying. Then you can see their local time is not in one of the American timezones. If the seller responds to you as "Dear" or says "Alright" instead of "OK" that's a huge red flag. Also, I haven't been active on my account in over a year. I was a level 2 but for some reason, I lost my levels just because I didn't respond again to a conversation that was finished. If you say thank you to someone and they respond "you're welcome" you'll get penalized because you didn't respond back. Last, they take 20% of everything you make. They hold your money for 14 days. If a buyer makes a mistake and cancels an order, this also affects your rating. Fiverr... start using more professionals from America and not the scammers from the rest of the world. Your site might become more credible if you stopped foreigners from posing as Americans.

Date of experience: July 21, 2020
Ukraine
5 reviews
5 helpful votes
Follow Rainy D.
Unfollow Rainy D.
Send Message
Share Review
Report Review

I have been working here for a long time. Therefore, during my work I can highlight the pros and cons of this site. So, the main advantages are that you can quickly find a job. Orders are added quickly enough. Secondly, there are many orders. Any person with any work experience and without him can find a job. The disadvantage I would single out is that sometimes money comes long enough. For the first time, they came to me only in the evening, although I ordered them again in the morning. But overall the site is good and you can work here.

Date of experience: April 29, 2020
Sweden
1 review
4 helpful votes
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

Extorted
July 8, 2018

Being extorted by one of the fiverr consultants after they deleted 17 www sites.
Fiverr refuses to take ANY responsability.
Avoid this if you do not have a passport photo of your consultant.
Fiverr is a terrible choice.

Date of experience: July 8, 2018
Denmark
1 review
4 helpful votes
Follow Luca G.
Unfollow Luca G.
Send Message
Share Review
Report Review

A loss of time and money
October 10, 2015

I was looking for music promotion.
I decided to give it a try given the low costs, but I can't say that you pay for what you get.
You get almost nothing and waste a lot of time only.

First seller disappeared after a couple emails back and forth.
I cancelled the order, but you can NOT get your money back if that happens, they stay on your Fiverr "account".
So I searched for another service, which actually delivered the service and it had little to no impact.
Forunately only 5$ wasted, a few hours wasted and many doubts on their policy of keeping the money you put for unsuccessful services.

Date of experience: October 10, 2015
Canada
2 reviews
1 helpful vote
Follow Roger Y.
Unfollow Roger Y.
Send Message
Share Review
Report Review

Full of scammers
February 3, 2022

Would give zero stars but can't... full of scammers and fake reviews... do not hire anyone from this site! Scammed out of money for a service i paid for and did not receive... no customer support! Total scam

Date of experience: February 3, 2022
New Jersey
4 reviews
25 helpful votes
Follow Derrick W.
Unfollow Derrick W.
Send Message
Share Review
Report Review

Helpful
October 13, 2016

There are lots of services being offered on Fiverr. Some of them are so bizarre and unothordox that you will doubt them. I have used Fiverr several times, and I have only been disappointed twice. Many people claim to have their orders cancelled at the last minute (among other numerous complaints), but I'm not sure Fiverr itself is to blame.

Date of experience: October 12, 2016
Oregon
1 review
2 helpful votes
Follow Bill B.
Unfollow Bill B.
Send Message
Share Review
Report Review

Sellers can wait 4-5 days, then just up and cancel your order. Then you can't leave feedback. People on there are insanely flakey, and anyone with less than 500 reviews is very likely to be just one more in an army of shady people. Have people make videos for you, K, that works great but in reality it's worthless! All the value that could be in this site is in people who can write, but they are shady.

Date of experience: December 14, 2012
Florida
1 review
0 helpful votes
Follow Uncle C.
Unfollow Uncle C.
Send Message
Share Review
Report Review

Hired an inexperienced seller for a book formatting and illustration project. (Not Fiverr's fault.) Wasn't satisfied with the result and saw the seller wouldn't be able to deliver what I wanted after I got the delivery. Customer support then told me Fiverr has no way for me to pay the seller some amount for his time. Then they said I could ask the seller to cancel the contract and give me a lower cost offer. When I went back to find my last messages with the seller, discovered the messages were not all in one place... or even two places! Only given 3 days to pay or reject the delivery, but getting customer service took most of that. The final straw is that after all that, I discovered I'll never get my "partial refund" back. It will stay on Fiverr as a balance for future projects! That's not happening.

Date of experience: November 28, 2021
Georgia
2 reviews
2 helpful votes
Follow Jeffrey L.
Unfollow Jeffrey L.
Send Message
Share Review
Report Review

I give this company a 'O'. There site is not set up for you to make changes to an order like "remove" or "go Back" so you can customize your ordering. The order was placed and then a conversation between us and the seller went back and forth. The seller whining about his rating will go down and so he disputed our cancellation. We placed 2nd order so that the order we wanted happen. But the 1st order was what caused the problem. A month later the refund had not happen and now they just want to give store credit. We will not be placing any orders with this company... EVER! We suggest that noon else do either.

Date of experience: April 17, 2017
Germany
1 review
7 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

Be Aware of Fiverr
December 1, 2015

If you already have started working on Fiverr, please don't do any higher budget project. You may not get your money. Fiverr has a league with the higher budget clients. This is why this website does not allow you to create a milestone for your work. Therefore, clients can go anytime, taking your complete work for free.

Although FIverr takes charges from you, they always will speak in favour of your buyer. Therefore, if any dispute comes, your client will be the winner. Fiverr will only cancel the work after taking their charges. It means Fiverr will get their charges and clients will get back the rest. Here you are the only loser.

He will be allowed to take your work without paying you a single farthing for it. Even if you send the link where your work is live, Fiverr team will take no action against your client.

Date of experience: December 1, 2015

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147