Fiverr

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Oregon
4 reviews
17 helpful votes
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Copyright Theft?
January 27, 2016

Tinker M.
Q: I work for a company called Zazzle. At our forum we learned that this company is copying owned art and selling it on their products. A lot of it. And we are just one place. This is a criminal offense and I suggest anyone who sells artwork with Print on demand companies check to see if there art is there. One item is labeled best selling and has sold many times, if yours is one of these get a attorney and send a cease and desist and demand whatever money they earned to be returned to you.

Date of experience: January 27, 2016
Japan
3 reviews
11 helpful votes
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Not great, not even okay
September 26, 2022

Had SEO work done, was told to wait 2 months to see results - nothing. Contact customer service and get told the seller did a great job, but if I felt otherwise they would need to see some proof (i. E. seller did a great job even though we haven't even seen what they've done yet). Immediately I felt a bias towards the seller side. My next customer service rep wasn't better... They said since I waited past the two weeks (seller says to wait 2 months) that I can't do anything about it. Great, well, definitely know where not to buy from! Fiverr, we're done.

Date of experience: September 26, 2022
France
34 reviews
133 helpful votes
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I thought the fiverr freelancers were good due to the score system. I wanted two simple drawings for my website. I have asked a designer and rather than giving me back 2 drawings, he sent me 1 drawing and it was only a slight modification of his drawing example. I have sent to him additional requirements. At the end, the drawing didn't match my requirement. I hardly believe that the 5-star system of freelancers is accurate. My requirements were very simple. I needed a drawing of a little character holding a letter format paper. However, none of them were able to deliver this basic requirement.

Date of experience: March 18, 2016
Colorado
1 review
4 helpful votes
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I had a problem with a seller delivering a web site template that was nothing at all like what I had requested. Customer Service failed to research, failed to escalate & now don't even respond. Horrible! Going elsewhere next time!

Date of experience: June 18, 2017
Pakistan
1 review
3 helpful votes
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Funny Website
June 28, 2017

This website is very funny. They closed my account saying I have two accounts while I proved that i only hold one fiverr account. Even I was using their service to purchase gigs and I had my profile since 2014.

Date of experience: June 28, 2017
Massachusetts
1 review
0 helpful votes
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Terrible and scammy, you cant place review on their site, because if it did, there rating would be horrible, and even worst. Stay away from those fake freelancer accounts and fiverr. They will steal your info and money and waste your time.

Date of experience: July 19, 2022
Australia
1 review
6 helpful votes
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I have had a few goes with fivver, on one occasion I got an average result. On the two other occasions I was not so lucky.

My last attempt was a complete disaster, and even tried getting a refund. At which time I was advised to order again, a smaller amount and be partially refunded...

I'm confused, disappointed and out of pocket

Date of experience: August 27, 2017
Canada
1 review
5 helpful votes
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I signed up for a gig to create a responsive website. I paid over $300 dollars and am still not getting anything wanted out of it. It has been 3 months now. If you let the seller mark the order as completed and let 30 days go by you can't get your money back and the seller can basically take as long as they want and ignore all your requests. The seller reviews don't mean anything as if you wait a short period of time once the gig is marked as completed you can not rate the seller. So if you are waiting for modifications you may not be able to review seller after the final project is completed. The sellers know this.

Update: the incomplete site is loaded. Hate it. Waste of money. Not once did Nextair ask me for my opinion. He just complained every time I asked for something.

Date of experience: August 7, 2016
Pakistan
1 review
3 helpful votes
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I would like to be purely honest with you on this. I hate fiverr for:
1. Seller Protection - next to none.
2. Low quality sellers.

I have recently tried an alternative to them called SEOClerks and I have been liking them a lot. I made more money with them in 1 month as compared to what i earned from fiverr in 3 months.

Date of experience: June 9, 2013
New York
1 review
1 helpful vote
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Fiverr customer support is terrible. I posted a gig, got a buyer, spent hours on the project, delivered the goods, the buyer left a good rating, but I have yet to receive my funds. I keep getting these useless responses from their customer support. They are scam and I would not use them again or recommend them. If I had the time and it wasn't such a small amount of money for the project, I would definitely push a lawsuit. I wonder how many small jobs they just commandeered the profits for themselves because people don't have the time to chase after them for these small amounts of money. I'm waiting for the class action lawsuit because it is probably coming. If they correct this issue I will post a new comment to let everyone know.

Date of experience: February 15, 2016

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147