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Australia
2 reviews
3 helpful votes
Follow Rai M.
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I've dealt a lot with outsourcing graphics work to people all over the world. I myself am a graphics person but find it easier to outsource some work. Used fiverr once and wouldn't use again. After posting a very clear brief I got spammed by idiots who clearly hadn't read the brief. The person I did put the job to (not for $5 but $35 to hopefully get some quality) then fed me lines of rubbish and failed to deliver the work. This is currently in dispute but the reality is if you want dodgy Asian talent who may or may not deliver (let's not even talk about quality) outsource your work elsewhere.

Date of experience: July 18, 2017
California
1 review
2 helpful votes
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Hello friends, I know there have many gigs on Fiverr. But I have found the best facebook marketing expert on Fiverr. Who boost my sales within 60 days. I love his service (www.fiverr.com/samdotdesign)

Date of experience: August 31, 2020
Maryland
1 review
2 helpful votes
Follow Mary A.
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Asked for transcription service that turned out to be useless. When reaching out to fiverr, customer service just said that I wasn't allowed to get any refund or assistance because of personal preference.

Date of experience: March 8, 2018
Australia
1 review
1 helpful vote
Follow Lorena o.
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Honestly this is the absolute worst service I've ever ever used.

Absolute amateurs and support offers token solutions!

I would have preferred to have spent my $100 bucks on a few drinks than on this sham of a company.

I came up with the design my self and I couldn't even get my seller to align letters in a straight line...

Logo was disproportionate to text. My 8 yr old could do better!

Wasn't expecting miracles but when your logo is just an "L with a full stop after it@ you gotta ask yourselves wtf are these people doing.

Couldn't even get my guy to long up the full stop with my L...

As for colours I had to keep reminding I'm of my colours...

Useless useless useless - he asked for a second chance I'm still waiting...

Off to my designers

Not bothering to try and get my money back but hopefully it will prevent some other s much from wasting theirs!

Date of experience: October 24, 2016
Oregon
1 review
0 helpful votes
Follow Daniel K.
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I paid over $3k for my project and have no project to account for. Fiverr will not even respond to my requests for help. They keep saying my case is "resolved" but I am out a lot of money and have nothing to show for it. I am disgusted. Do not use them, trust me.

Date of experience: January 6, 2022
Belgium
3 reviews
1 helpful vote
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Fiverr are criminals
October 5, 2023

For buyers be carefull...There are alot of sellers where you order that try to steal you app or website. When you report them there is no refund and fiverr support block you account. So the refund is a big lie. This are criminals they block honest buyers and protect scammers.

Date of experience: October 5, 2023
Singapore
1 review
0 helpful votes
Follow Nur S.
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Becareful when you send data for work to be done. Some seller ask to see your data before agreeing to take up the gig. They will come back and inform you they can do the job. All they wanted is to collect confidential data.

Date of experience: November 24, 2020
Connecticut
1 review
6 helpful votes
Follow Zola G.
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Can't get my money back
November 30, 2021

It's been 10 days this Michael Payton is doing 1 business logo and he can't complete it and he won't give me bck my money. That is his name on fiverr and they are not responding to my refund request. The logo looks like a 3yr old made it and he's just sending me random colors after I request a white diamond he sent a purple one then a blue one I'm fed up from the 20th November he's making it today us the 30th Nov.

Date of experience: November 30, 2021
Canada
1 review
3 helpful votes
Follow Debi C.
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Scammed
December 15, 2016

I contracted someone to do some quick word press fixes. I laid out what needed to be done - moving pics and text, creation of a form.
They deleted work of mine they weren't supposed to touch, reconfigured pages that makes it awkward to read and resized a calendar into a postage stamp.
It's not like I was getting it for 5 bucks... I paid almost $50. And am out of luck. The seller won't respond to emails and did about a half hour of work (maybe) on the site. I have put in a dispute, but from the looks of things on here, it won't go anywhere. Oh, and he said he was in Toronto Canada, but is actually in India (just happen to have a map on my site that shows where the users are located.)
Won't use this site again.

Date of experience: December 15, 2016
Ohio
1 review
3 helpful votes
Follow John N.
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Ordered an ebook from laurameyers, $105. Work came in, was SO bad. I'm a Realtor, she bashed Real estate agents, Made me NOT want to buy a house. Had a lender review her info, he Googled some paragraphs found the articles they came from. I wish I could upload the work here. I own the copy so if anyone wants to read it email me, I'll send you the file *******@yahoo.com.

Date of experience: April 1, 2016
Washington
2 reviews
5 helpful votes
Follow Christine B.
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Horrible experience
November 22, 2017

I needed a logo for a website and chose a seller. I think that they were not able to speak English well enough to understand what I needed. After going back and forth multiple times, I gave up and lost my money. All I needed was a white logo with a transparent background. First I got the logo in black and white with a black background. Sent a message, then received the logo image but the entire thing was transparent! Wow. Deactivated my account, then received an email telling me that they disabled my account because I violated their Terms of Service. What? What a waste of money.

Date of experience: November 22, 2017
Pennsylvania
2 reviews
1 helpful vote
Follow Jennifer R.
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I was a new seller to fiverr. I got labeled a 'rising star' on there, which was really weird, because the counter on Vimeo where my video portfolio is posted, said 0 people had looked at the portfolio. My first paying job on fiverr was cancelled after I delivered the work. The client can use my work because he already downloaded it, and fiverr gladly refunds him the money he paid because he "disputed" the order after I delivered it. I get nothing for days of work. Additionally, I had to quickly reply to many spammy messages because if you don't respond it lowers your response rate. Overally a really bad experience as a seller.

Date of experience: June 21, 2020
New York
2 reviews
6 helpful votes
Follow James L.
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We were using some of there freelance writes to help with copy for our website sfelectronics.biz and we found out the writer was copying another website word for word so we asked for a refund. Fiverr instead blocks us from using the site. There a joke

Date of experience: April 25, 2017
Egypt
1 review
2 helpful votes
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Awesome website
July 20, 2015

Awesome website and services. If you are a seller, Be honest and be patient you will gain great money. If you are a buyer, just try to chose the right seller, and understand how the website works. If you get scammed, you should contact customer support and you will get your money back within few days.

I never had a bad experience with fiverr. I work there for 5 years.

Date of experience: July 20, 2015
GB
2 reviews
9 helpful votes
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Good And Bad
May 20, 2016

I have been a buyer for about 6 years, mostly book cover designs, the people I use, are ones I have built a relationship with, the cheap ones are not always the best, but with me its been trial and error.
I have also been scammed by web designers, the Far East sellers. That cant speak English very well, and are very poor at communication they are the worse!

Date of experience: May 20, 2016
Bulgaria
1 review
10 helpful votes
Follow Aleko D.
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Unacceptable
March 10, 2018

Terrible experience as a seller. They always had problems with the description of the gig, the gig's category and there wasn't even a category for photo editing and correction. My gig was 3 times under review by the staff and on the 4th, it was removed by them.

Date of experience: March 10, 2018
India
1 review
5 helpful votes
Follow Ajay d.
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They deserve ZERO Rating
September 6, 2018

The terms and conditions you are following is not up to the mark. I did not violate the term and conditions. Buyer did not read my gig description that s not my fault. But fiverr supported him. And 2nd buyer did not come for 15 days online or did response to me, again that was not my mistake, I was asking him question regarding gig but he did not reply. Then with the help of fiverr support again they blamed on me.

Fiverr do not see that whos fault is that. They are just following their worst terms and conditions. I also worked as buyer and spend thousands of dollar and as a seller I had great rating and reviews. But they do not value anything.

Date of experience: September 6, 2018
Arkansas
1 review
5 helpful votes
Follow Darran W.
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Scam
January 11, 2015

Scam. You pay for a gig, they seller delays, then offeres refund. If you take refund it is stuck in fiverr's system forever without ever a change to get it back. If you wait for the artwork, it is corrupted or crap. Complete scam to rip you off. 50$ st a time.

Date of experience: January 11, 2015
Florida
1 review
3 helpful votes
Follow Tatyana L.
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I have ordered the cheapest business card design to try it. I was very sceptical about 5 star rating. Tou get what you pay for. The seller never sent my files. I designed my brand logo just needed quickly design of business cards. The buyer sends my the first sample and my own brand logo has a watermark of Fiverr. The buyer demands rate her service for exchange of files. I did. 19 days later nothing, no files, no business cards. I had to cancel very inportant meetings. The reputation management of Fiverr is manipulated and serves as a bait to increase the traffic to their website. In reference to the privacy of our data, Fiverr does not sign NDA. Which means 2,000,0000 ideas and information pertaining to the businesses, books, publications are flowing and disclosed to the world of millionaires who are hungry for new ideas and have funds. I am taking it to the next level. I will write to all newspapers and tech hub.com. Thus bull crap needs to be stopped. Tatyana Li

Date of experience: May 27, 2017
Netherlands
1 review
4 helpful votes
Follow manuel p.
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There are two problems with Fiverr. One they have really high hidden fees, on the surface they disclose a 20% commission but it's actually 25-30%. They charge buyers a 5-10% "processing" fee that many sellers are not even aware of.

The other problem is that seller reviews are a fraud. Sellers can avoid negative feedback by simply canceling the job. The only way you can leave negative feedback for a seller is if you pay full price for incomplete or unsatisfactory work. Otherwise you have to agree to a cancellation to get your money back and you loose the right to rate them. Also, sellers can cancel unilaterally even if you don't agree.

The whole thing is smoke and mirrors.

Details:

http://www.singledudetravel.com/2015/02/how-fiverr-is-screwing-their-buyers-and-sellers-out-of-an-additional-10-percent-on-many-gigs/

http://www.singledudetravel.com/2015/04/why-the-seller-ratings-at-fiverr-elance-and-possibly-other-similar-sites-are-meaningless-and-fraudulent/

Date of experience: April 4, 2015

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147