business logo of Fiverr

Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Shane B.
Unfollow Shane B.
Send Message
Share Review
Report Review

Sellers with perfect 5 star reviews wasted at least 3 weeks of my time and only delivered about 15% of the task to be done. Some sellers over-promised and were clearly deceptive.

I had reported a few bad sellers to the Fiverr support team and I hope they do remove or ban these terribly dishonest sellers!

Date of experience: July 24, 2022
Indiana
1 review
5 helpful votes
Follow Wesley S.
Unfollow Wesley S.
Send Message
Share Review
Report Review

www.fiverr.com
May 15, 2017

Designers refuse to listen to what you want. Most of them are teams of people and each revision is done by a different person. They apparently refuse to look at all the communication up to that point so they don't deliver what you want. I asked for a two color logo and only got it after I tried to cancel the order after giving them 5 tries to get it right. I even went up to a $25 gig because I had this issue with a $5 one. Will never use fiverr again!

Date of experience: May 15, 2017
Australia
1 review
2 helpful votes
Follow Tara B.
Unfollow Tara B.
Send Message
Share Review
Report Review

If you want to stress out, have someone f*@# you around and throw away your money, this is for you. I have tried 2 projects (both had 4.8+ star reviews, and lots of them) and both times got screwed over. Fiverr wont let me leave an honest (1 star) review. Hence, why there are only good reviews on line. I have tried to contact Fiverr, but no answer. FIVERR IS A JOKE!

Date of experience: June 13, 2018
Colorado
1 review
9 helpful votes
Follow Molly W.
Unfollow Molly W.
Send Message
Share Review
Report Review

Fiverr are Crooks
March 11, 2016

I earned several hundred dollars on fiver with 100% positive reviews from my customers. Fiverr refused to release any of my earnings saying they did not believe my identity. They had my Paypal account info and when I asked how else I prove who I am they suspended my account and kept my money. This is a felony in the US. Fiverr needs to be brought down. The people that own Fiverr are crooks.

Date of experience: March 11, 2016
India
3 reviews
6 helpful votes
Follow Karan S.
Unfollow Karan S.
Send Message
Share Review
Report Review

I read your reviews here and was not sure whether to use fiverr or not, then I thought only $5 and so many options, lets try.

I got website ($15) landing page ($5) Backlinks ($5) and I am on page 1 of google with fully functional website for my keywords. For $25 no one is going to get this. Love you guys.

Highly recommended

Date of experience: June 15, 2016
Singapore
1 review
0 helpful votes
Follow Kelvin B.
Unfollow Kelvin B.
Send Message
Share Review
Report Review

As a buyer, my most concerning factor prior to making any commissioned purchase would be to ensure all my requirements are satisfied. Sellers are easily frustrated with just couple of assuring questions.

Date of experience: April 10, 2022
GB
1 review
1 helpful vote
Follow Marie K.
Unfollow Marie K.
Send Message
Share Review
Report Review

My first time using Fiverr, I usually use Upwork but I fancied a change. I chose a freelancer based on her good reviews and throughout the interview stage, all seemed good. Sadly, the freelancer was not able to deliver the order within the specified period and kept requesting additional time. After agreeing to an additional 2 days, the freelancer asked for more time again. When I objected the freelancer became quite rude and I felt vulnerable because she had access to a password. I decided to reach out to Fiverr but unlike Upwork, there is no contact number but the option to leave a support message - it states they will answer within 12 hours. Almost 24 hours later I have not heard from them. They have my money, I have a half-finished project and I have been left feeling vulnerable. Never again will I use this platform!

Date of experience: February 26, 2024
Florida
2 reviews
10 helpful votes
Follow Harold P.
Unfollow Harold P.
Send Message
Share Review
Report Review

Profiles are fake. Reviews are fake. Profile photos are fake (lots of white American girls doing graphics work in Pakistan these days). Is it a pretty American girl who speaks fluent English? NO! Thats an Indian dude who will be selling you something he stole off the internet. Dozens of scams They dont even read what you ordered or care. Its a Third World bait and switch scam. To them, you are an American sucker fresh meat. Easy money.

Date of experience: March 4, 2018
New York
2 reviews
5 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Send Message
Share Review
Report Review

I spent $45 to get an upgraded service. The seller sent me a gorgeous picture of my new custom business cards. 1 month later the actual cards show up and the are complete junk. I could have made better cards on my home computer. It is almost impossible to get any help from customer service. In the end neither fiverr or the seller would refund my money. Complete scam!

Date of experience: May 28, 2014
Texas
1 review
4 helpful votes
Follow Gregg S.
Unfollow Gregg S.
Send Message
Share Review
Report Review

I've use Fiverr many many many times and I see their is a problem. If you do get a poor job back the vendors at fiverr, they will beg you not to give them a bad rating. So I leave a good rating because for what I paid how can I not. Wish Fiverr would put a stop to their vendor base begging for 5 star reviews which makes us feel awkward. I also have had many very good projects completed with fiverr vendors. I give it over all a thumbs up.

Date of experience: August 31, 2015
Australia
1 review
5 helpful votes
Follow Tula H.
Unfollow Tula H.
Send Message
Share Review
Report Review

I have used this site once to have my resume written and even they could not get the copy and paste function right... I ended up being a sales representative who works in a hospital explaining marine biological concepts and attended university in the USA! Never have done any of those things!

Date of experience: March 27, 2017
California
1 review
3 helpful votes
Follow Cindy H.
Unfollow Cindy H.
Send Message
Share Review
Report Review

I ordered a logo paid $60 and was sent back some clip art so there would not cancel order nor did I ever receive a logo that was usable. The seller also became angry and insulting to me when I made suggestions or ask her to revise the logo. Customer service was prompt But ultimately not helpful. One purchase never again.

Date of experience: June 2, 2016
Bangladesh
1 review
2 helpful votes
Follow Alex p.
Unfollow Alex p.
Send Message
Share Review
Report Review

Great Work
July 27, 2022

He went above and beyond in building my website. This was my first time using this type of service and he walked me through the entire process and even made HOW TO video tutorials for me when I needed additional help. He had a lot of patience and was very responsive.

Date of experience: July 26, 2022
Michigan
1 review
2 helpful votes
Follow Kory S.
Unfollow Kory S.
Send Message
Share Review
Report Review

So far I have enjoyed ordering and selling on Fiverr. I avoid scams easily by reading all of the gig description and contact the seller before buying so we are both clear on what they can do and my expectations. Completed satisfied almost every time!

Date of experience: October 1, 2013
Malaysia
2 reviews
9 helpful votes
Follow Jake C.
Unfollow Jake C.
Send Message
Share Review
Report Review

Overall satisfied buyer
February 21, 2019

I have been using Fiverr for more than a year, spent thousand of dollars to get services from different sellers. So far, of course I have met a few lame sellers delivering below average quality and still able to argue they did the job. Some I managed to get my refund, some didn't.

Nevertheless, there are plenty of sellers whom I repeatedly purchased service from them and they never fail me. So I'll say it's more satisfaction than disappointment, and I will continue to use it.

Date of experience: February 20, 2019
New York
10 reviews
33 helpful votes
Follow Rob L.
Unfollow Rob L.
Send Message
Share Review
Report Review

I have used dozens of people on Fiverr, whether it was a video intro, a singer, song mastering, a logo, editing a blog, or a photoshop pic fix and the one time I had an issue I was refunded thanks to Fiverr because they track the progress and if it goes past the expected delivery date, they handle getting your funds back.

You cannot go wrong!

Date of experience: February 11, 2016
Florida
2 reviews
4 helpful votes
Follow Alfredo M.
Unfollow Alfredo M.
Send Message
Share Review
Report Review

Poor Quality Logo Designs
February 12, 2017

Disappointed to find many mistakes in my logo, After many revisions, it kept getting worse... They rush to get the job done but no real thought goes into the design or image of the company... they don't give refunds instead they hold your money so you can get someone else to do the work... when I did, it was the same all over again... I spent over a month to get a decent logo and this company did not deliver... will never use this company again

Date of experience: February 12, 2017
1 review
3 helpful votes
Follow Evelyn S.
Unfollow Evelyn S.
Send Message
Share Review
Report Review

After payment and giving the brief, he agreed to a 6pm delivery. Then he went completely unresponsive. After deadline has passed, he finally replied 'wip. Within a few hours'. Even though I was supposed to get 2 revisions, he sent nothing - no sketches, no drafts. I finally cancelled the order 8 hours later because he simply didn't submit anything.

See screen grabs attached as evidence. And the crap excuse he gave.

Date of experience: December 12, 2016
Florida
1 review
6 helpful votes
Follow Jerry A.
Unfollow Jerry A.
Send Message
Share Review
Report Review

Beware! This is a scam!
November 25, 2017

I placed 3 orders with 3 different logo designers and Fiverr has yet to deliver revisions as promised. Fiverr has a trick where they close your order if you're not paying attention, even if you are actively communicating with the "designers". None of the orders I have placed provided the files they promised. I am contacting Fiverr support and they respond telling me that it is their policy to close orders automatically and there is nothing they can do. I lost all my money and got nothing in return. This is a scam!

Date of experience: November 25, 2017
Florida
1 review
1 helpful vote
Follow Cindy S.
Unfollow Cindy S.
Send Message
Share Review
Report Review

We have used Fiverr for many projects and have always been very satisfied with the work of the freelancers. We have gone through many companies before finally connecting with this freelancer and after so many successful designs we now can say our search is complete and we have found a great company with excellent service and the talent to boot! Can't say enough good things about this company.

Date of experience: September 25, 2023

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147