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Fiverr

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Australia
1 review
2 helpful votes
Follow Tara B.
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If you want to stress out, have someone f*@# you around and throw away your money, this is for you. I have tried 2 projects (both had 4.8+ star reviews, and lots of them) and both times got screwed over. Fiverr wont let me leave an honest (1 star) review. Hence, why there are only good reviews on line. I have tried to contact Fiverr, but no answer. FIVERR IS A JOKE!

Date of experience: June 13, 2018
Colorado
1 review
9 helpful votes
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Fiverr are Crooks
March 11, 2016

I earned several hundred dollars on fiver with 100% positive reviews from my customers. Fiverr refused to release any of my earnings saying they did not believe my identity. They had my Paypal account info and when I asked how else I prove who I am they suspended my account and kept my money. This is a felony in the US. Fiverr needs to be brought down. The people that own Fiverr are crooks.

Date of experience: March 11, 2016
Canada
3 reviews
3 helpful votes
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Wish this company goes bankrupt
January 9, 2024
Updated review

Upon requesting order from seller. Seller delivered as promised but soon after week nothing work. I placed positive review and so on for seller. But had to cancel order in one week. Entire platform service is a scam. I tried contacting them no answer. I called my card they replied and blocked payment transaction. Now fiverr wants money anyway. They overcharged me 600$ for a service that they did not provide. For a review that is falsified as of now. But the moment I signed out fiverr ban me. Stating that email was sent out explaining what happened. No email was sent to me.
If I give a chance I would shut them down permanently. No star for this company. Stay away and don't even bother using this scam platform

Date of experience: January 9, 2024

Wound not recommend.
December 9, 2023
Previous review

I would not even give star.
Over priced.
Over egocentered.
And simply put not a good platform with to many rules and regulations that make only sense for the corporation greed.
I deleted my account and now I can't even start new one.
Glad I am no longer with them.

Date of experience: December 9, 2023
India
3 reviews
6 helpful votes
Follow Karan S.
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I read your reviews here and was not sure whether to use fiverr or not, then I thought only $5 and so many options, lets try.

I got website ($15) landing page ($5) Backlinks ($5) and I am on page 1 of google with fully functional website for my keywords. For $25 no one is going to get this. Love you guys.

Highly recommended

Date of experience: June 15, 2016
Singapore
1 review
0 helpful votes
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As a buyer, my most concerning factor prior to making any commissioned purchase would be to ensure all my requirements are satisfied. Sellers are easily frustrated with just couple of assuring questions.

Date of experience: April 10, 2022
Florida
2 reviews
10 helpful votes
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Profiles are fake. Reviews are fake. Profile photos are fake (lots of white American girls doing graphics work in Pakistan these days). Is it a pretty American girl who speaks fluent English? NO! Thats an Indian dude who will be selling you something he stole off the internet. Dozens of scams They dont even read what you ordered or care. Its a Third World bait and switch scam. To them, you are an American sucker fresh meat. Easy money.

Date of experience: March 4, 2018
New York
2 reviews
5 helpful votes
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I spent $45 to get an upgraded service. The seller sent me a gorgeous picture of my new custom business cards. 1 month later the actual cards show up and the are complete junk. I could have made better cards on my home computer. It is almost impossible to get any help from customer service. In the end neither fiverr or the seller would refund my money. Complete scam!

Date of experience: May 28, 2014
Texas
1 review
4 helpful votes
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I've use Fiverr many many many times and I see their is a problem. If you do get a poor job back the vendors at fiverr, they will beg you not to give them a bad rating. So I leave a good rating because for what I paid how can I not. Wish Fiverr would put a stop to their vendor base begging for 5 star reviews which makes us feel awkward. I also have had many very good projects completed with fiverr vendors. I give it over all a thumbs up.

Date of experience: August 31, 2015
Australia
1 review
5 helpful votes
Follow Tula H.
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I have used this site once to have my resume written and even they could not get the copy and paste function right... I ended up being a sales representative who works in a hospital explaining marine biological concepts and attended university in the USA! Never have done any of those things!

Date of experience: March 27, 2017
Serbia
1 review
2 helpful votes
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Stay away from Fiverr
February 29, 2024

Fiverr is getting worse on a daily basis. Suspending people for no reason with no possibility to explain. There is absolutely no respect for its users, not even those who have been there for many years without one negative feedback. What I have experienced with them after 13 years of hard and honest work, I have never seen anywhere. From one of the best working sites they turned into the worst one, not even deserving a 1*. It is not worth a second of one's time.

Date of experience: February 29, 2024
California
1 review
3 helpful votes
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I ordered a logo paid $60 and was sent back some clip art so there would not cancel order nor did I ever receive a logo that was usable. The seller also became angry and insulting to me when I made suggestions or ask her to revise the logo. Customer service was prompt But ultimately not helpful. One purchase never again.

Date of experience: June 2, 2016
Bangladesh
1 review
2 helpful votes
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Great Work
July 27, 2022

He went above and beyond in building my website. This was my first time using this type of service and he walked me through the entire process and even made HOW TO video tutorials for me when I needed additional help. He had a lot of patience and was very responsive.

Date of experience: July 26, 2022
Michigan
1 review
2 helpful votes
Follow Kory S.
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So far I have enjoyed ordering and selling on Fiverr. I avoid scams easily by reading all of the gig description and contact the seller before buying so we are both clear on what they can do and my expectations. Completed satisfied almost every time!

Date of experience: October 1, 2013
Malaysia
2 reviews
9 helpful votes
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Overall satisfied buyer
February 21, 2019

I have been using Fiverr for more than a year, spent thousand of dollars to get services from different sellers. So far, of course I have met a few lame sellers delivering below average quality and still able to argue they did the job. Some I managed to get my refund, some didn't.

Nevertheless, there are plenty of sellers whom I repeatedly purchased service from them and they never fail me. So I'll say it's more satisfaction than disappointment, and I will continue to use it.

Date of experience: February 20, 2019
New York
10 reviews
33 helpful votes
Follow Rob L.
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I have used dozens of people on Fiverr, whether it was a video intro, a singer, song mastering, a logo, editing a blog, or a photoshop pic fix and the one time I had an issue I was refunded thanks to Fiverr because they track the progress and if it goes past the expected delivery date, they handle getting your funds back.

You cannot go wrong!

Date of experience: February 11, 2016
Florida
2 reviews
4 helpful votes
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Poor Quality Logo Designs
February 12, 2017

Disappointed to find many mistakes in my logo, After many revisions, it kept getting worse... They rush to get the job done but no real thought goes into the design or image of the company... they don't give refunds instead they hold your money so you can get someone else to do the work... when I did, it was the same all over again... I spent over a month to get a decent logo and this company did not deliver... will never use this company again

Date of experience: February 12, 2017
1 review
3 helpful votes
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After payment and giving the brief, he agreed to a 6pm delivery. Then he went completely unresponsive. After deadline has passed, he finally replied 'wip. Within a few hours'. Even though I was supposed to get 2 revisions, he sent nothing - no sketches, no drafts. I finally cancelled the order 8 hours later because he simply didn't submit anything.

See screen grabs attached as evidence. And the crap excuse he gave.

Date of experience: December 12, 2016
Florida
1 review
6 helpful votes
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Beware! This is a scam!
November 25, 2017

I placed 3 orders with 3 different logo designers and Fiverr has yet to deliver revisions as promised. Fiverr has a trick where they close your order if you're not paying attention, even if you are actively communicating with the "designers". None of the orders I have placed provided the files they promised. I am contacting Fiverr support and they respond telling me that it is their policy to close orders automatically and there is nothing they can do. I lost all my money and got nothing in return. This is a scam!

Date of experience: November 25, 2017
Florida
1 review
1 helpful vote
Follow Cindy S.
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We have used Fiverr for many projects and have always been very satisfied with the work of the freelancers. We have gone through many companies before finally connecting with this freelancer and after so many successful designs we now can say our search is complete and we have found a great company with excellent service and the talent to boot! Can't say enough good things about this company.

Date of experience: September 25, 2023
Australia
1 review
7 helpful votes
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The fiverr platform is geared against the buyer from the start. Buyers are forced to take what is given and go away. Dont bother trying to get changes done and too bad if you wait 3 days and dont respond, as the job will automatically be closed and the coder will ignore you. Don't waste your time on money on this big pile of $#*!. Use upwork instead.

Date of experience: November 19, 2016

Overview

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
281
value
270
shipping
177
returns
207
quality
256
This company does not typically respond to reviews
+160