Fiverr

How would you rate Fiverr?
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New Jersey
1 review
4 helpful votes
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Just say No to Fiverr
November 20, 2015

An insulting attempt to drive wages in general (and especially for Professionals) way below the minimum. The basic price of their "gig" is forcibly set to $5 (that's five dollars!), and even with several revisions it is maximized at $25. You are not allowed to set your own prices, except maybe using some cunning ways that may or may not be available later in the setup process.

Date of experience: November 20, 2015
Australia
1 review
5 helpful votes
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Rubbish!
January 6, 2016

Wish I had read your reviews first! I paid for an IT service (which ended up costing me about $9, not $5 as expected). Had it for about 2 weeks and then the seller withdrew my access (even though I'd paid for an entire year). His profile has disappeared off the site. I emailed a complaint, and this is the response I got: "Thank you for contacting us. I am sorry for your bad experience. I can say that your seller is being viewed by our Trust and Safety team and because of our policy I am unable to share any more information."
Very helpful indeed. Don't waste your money!

Date of experience: January 6, 2016
Malaysia
1 review
1 helpful vote
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Apparently i infringed on the "third party's terms of service". When i look up these rules they just say "its how it is"... i was banned for no reason.

They're now holding my earnings and theres nothing i can do about it

Date of experience: February 13, 2022
Georgia
1 review
7 helpful votes
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The crazy hoops you have to jump through just to delete an account says it all. Buyers don't give enough detail on jobs and you get punished for that. You can't turn down jobs that are kinda shady to begin with. The client that I made from my first job has given me tons of work now after we broke out of their interface.

Waste of time and bandwidth.

Date of experience: May 30, 2015
Australia
1 review
5 helpful votes
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As per my title I've experienced many dodgy freelancers and found the review system to be dodgy. Both of these have been raised with Fiverr with no outcome. The credit systems for refunds is flawed also.

Date of experience: December 15, 2015
California
1 review
4 helpful votes
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Waste of time! If you are in the US and need any letter writing, editing, resume writing, etc., MOVE ON! The sellers are either located in a foreign country where their English is a second language e.g. "she did never bothered to ask" or the seller is not skilled and sends the work overseas where you get back an Asian or Indian sounding monstrosity. They refunded my $50 but I had to fight for it.

Date of experience: August 28, 2017
AE
1 review
2 helpful votes
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I have placed an order with them and they disabled my account and withheld my funds for 90 days.

I thought that it might be that i used some phrase or something that's wrong according to the fiverr policy.

Then i placed a second order using another account and again the same thing happened even though i was very careful because of my first bitter experience. I never did anything wrong.

It is the worst experience and i just quit and am thinking now about using other platforms.

Highly recommend not to trust them whenever they want will disable the account.

Highly recommend not to use your worst services.

Date of experience: January 4, 2024
Georgia
1 review
12 helpful votes
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After you deliver your work, a buyer can state that they are "unsatisfied" and keep whatever work you did for them. When this happened to me, I reached out to support, showed them the hours of work I'd done and the final product which had already exceeded requirements for the gig & they did nothing. I've brought in thousands $$ from the site (meaning they've made a bunch of money off that), and have only ever received 5-star reviews prior to this buyer, yet Fiverr still sided with the con artist. Super disappointed & no longer selling on the site.

Date of experience: March 27, 2018
Argentina
1 review
2 helpful votes
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Avoid at all costs, they are greedy and money hungry, charging buyers and sellers 20% fees, how do they expect anyone to make any money at that rate and pay 15% self employment tax? 35% of income goes to fees, then tack on biz. Expenses. With this concept they will go out of business and so will sellers. Everything is over priced and they have way too many sellers with no skills. Those they label fiverr pro want $500+ for a basic gig, better off hiring someone on Craigslist. Greedy money hungry company not built to last. Just read the forum of all the complaints from buyers and sellers. Listen to the feedback and make the changes or people will do business elsewhere. Seems like they got real greedy after they finally reached a profit. The micro managing, fees, and abudance of unqualified sellers is a big turn off.

Date of experience: October 9, 2021
New Jersey
4 reviews
12 helpful votes
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Website is a complete scam. They allow sellers to offer followers on facebook and twitter using fake accounts but the follows disappear once money has changed hands. Reviews are also manipulated, with negative reviews not showing and fake positive reviews allowed. They also keep one dollar, so sellers only get four dollars. Doesn't seem worth it for the buyer or the seller.

Date of experience: August 16, 2013

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147