Fiverr

I joined fiverr years ago at the recommendation of fellow authors. I hired several people to submit to newsletter promotion sites to save time, but 99% of these sites did not list my book which of course there's no way to know until the day of your free ebook promo. I also purchased some blog ads, but received no sales, making me think these author blog sites do not receive much traffic. The problem is that the site demands a review of a sellers services well before you know the real outcome which skews reviews positive. The only seller I'd really recommend for author promotion is BKnights. I've since deactivated my account. Not wasting any further money here.

I have been a long-time user of Fiverr and I have found among their providers some excellent resources. However, they have recently gone on a greed trip and are no longer worth it. Here is a real-life example of a $10 gig that I recently purchased. On that $10 gig, they added a $2 service fee, which is already a 20% markup. Since the provider had done a good job, I wanted to give her a couple dollars as a tip. Fiverr imposed a minimum tip of $5, which on a $10 gig is a 50% tip! On top of this, they applied another $2 service fee just for processing the tip! In the end, a $10 gig ended up costing me $19, just because I wanted to treat the provider with some respect.

Don't trust their customer feedback. Only satisfied customers can even give feedback. One fiverr seller got my Twitter account suspended. I changed my password and stopped her from proceeding, but I only had one option after that and that is to cancel the order without leaving feedback. Honestly, I would rather leave feedback than get my lousy $5.00. If it's a choice, I'll choose the feedback, but I don't have a choice. Unhappy customers aren't allowed to leave feedback.

Where do I start? They doubled their processing fee which is extremely high for the amount per gig. They send out specials and then revoke the credit without telling you why and don't refund it back. Be careful of the email promotions they try to suck your money out and don't live up to their agreement. With the new changes, when you review your orders (I order covers) they put the water mark over it and I can barely see the cover well which is extremely important to my business. Also when you order two gigs I have to close out the gig in order to get my cover which closes the entire order! I paid for two gigs and they close out everything if I agree to download my first order! Terrible! Terrible changes to this site! Beware!

I have cancelled my order to one of there freelancer and requested to refund my money back to my payment card that I've used upon paying the gig for 80$. On my account transaction shows on there site that the 80$ was refunded back to my mastercard but I've waited for 2 weeks and nothing came. I been contacting the support team but got no response.

I am planning to make a complain to the authority. Does anyone knows how to properly make a pursuit complain to this company?

I will follow up my bank as well

This is the worst site you can ever deal with it, I opened the account and they closed it only after 1 day without any logical reason, the customer support is terrible, My advice not to deal with this site at all

They ask for a brief and still cant get anything close. A lot of money for rubbish and I am sure the designer is getting very little for their effort. Be wise and use someone local. What a waste of our money.

My order was canceled by Fiverr, they didn't tell why. They wrote "your order was canceled by customer support for following reason: " blank.

They "refunded" my 5 dollar but kept 50 cents "processing fee"

If you want to get rich, build a platform where people can place orders, take a fee for doing nothing, then cancel all orders and keep the fees. Nice business plan

Worst for me is there is NO contact info to ask "customer support" about this. So have to do it in form of review

First and last order on fiverr. From now on will use http://www.fiverup.com/

The structure of the site makes you to bid at $5, which is good for some dude on Sri-Lanka, but can barely pay for beer plus metro ticket on developed countries. You can indicate that client must select extra options to complete work at low, but somewhat fair price (e.g. Using the fast delivery and extra gig to up the price to $50). But the client cannot be forced to do so, so you end cancelling gis.

The main issue is that cheap, low quality service terms attract cheap, low quality clients. This site may work for poor high school students and citizens of countries such as India, Sri Lanka and Africa.

This is a scam site. Beware. You will have no recourse to get your money back. The work I received for my logo was supposed to be original artwork. What I was sent was cut and paste that looked like it was done by a preschooler. I tried to get my money back. Customer service is a joke. Rather than responding, they just marked my request "closed" and wouldn't respond any further. Lesson learned to check reviews before I sign up for something.:-( **Update** after saying I was going to dispute the charge, fiverr disabled my account "to keep my account safe". Ha!

I spent a good amount of time setting up my Fiverr account and watching videos they said my selling gig was published no issues and then a little while after i bought a logo for my profile, they decide to not approve my account. I think they do that to make money off of people buying logos for their profile since fiverr gets a cut of the money. Seems like a scam to me- written by BCDailyTarot

Man, I should have read the reviews. Supposedly a program that should have been completed in 29 days, has been dragged on for 3 months and after cornering the seller into giving up a deadline, he finally disappears.

And of course, the service team say it's too late for a refund because it's been passed the 29 days and I never modified the order, even though the seller kept sending me completed orders by attaching stupid word documents to the gig which since he delivered "something" then that automatically completes the deal. The seller was sending me BS documents almost everyday, if you don't reject it within 3 days, buyer assumes acceptance by default.

It's a complete scam. I invested $3000. 00 and no one can help me.

I'm getting my lawyer to look into this and from the lols of it I'm not the only one who has been scammed.

Hmm... I might even have to contact some of you guys here, if we can get enough people against fiverr we can have a strong and solid case.