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Pakistan
1 review
1 helpful vote
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Logo Designing
May 13, 2022

Ultra fast delivery and a logo in a unique style. Friendly Communication. High recommended. Thanks for your delivery. Good experience to work with him

Date of experience: May 13, 2022
GB
1 review
4 helpful votes
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USELESS
September 20, 2015

This site is ok if your seller is a genuine if not your in trouble, if they complete your order the cancellation option dosent appear so you have to go searching for cancellation you will just find forums, if you do get a refund through complaining it will not go back to your bank account but back on your fiverr account abit like a fruit machine. I have one more person doing a video editing job and i dont care if this gose tits up il id rather pay extra have a good job good comunication hassle free.

Date of experience: September 20, 2015
GB
1 review
4 helpful votes
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Warning to all buyers, some of the sellers will try and sell you copyrighted content so that they can get a fast buck from you. If you need art ask your friends instead.

Date of experience: March 25, 2017
Ireland
1 review
2 helpful votes
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Scam site
August 18, 2017

Toni_Boi left me with design flaws on a business logo which took 2 weeks to rectify, and returned half the promised work.

Got scammed by Design_Klab on business cards. Files were not print-ready and were un editable. Printers charged for redesigning all over again. No reply. Straight up scammed.

Should have saw the warnings on the first gig.

FYI - Fiverr HQ is:

12 HaOmanim St., Tel Aviv Gush Dan, *******, Israel

Date of experience: August 18, 2017
Arkansas
2 reviews
2 helpful votes
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You get what you pay for
October 25, 2016

Love the site and the concept but don't go here expecting professional work, although much of what's offered is a good deal at $5. I would give it 5 stars except Fiverr customer service is horrible

Date of experience: October 23, 2016
Saudi Arabia
1 review
6 helpful votes
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Big mistake, thought whats the worst that could happen if i don't like the work, just get my money back. Turns out they give you credit instead of a refund, very misleading. Stay away...

Date of experience: January 14, 2016
Colombia
22 reviews
23 helpful votes
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It is a good tool for businesses to increase productivity of the company.
You can buy / offer services from $ 5 administration tools easy to understand.
Paypal payment method

Date of experience: July 12, 2015
Georgia
4 reviews
9 helpful votes
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I bought a "Video template" only to find out that it is an illegal version.
They allow people to resell templates without licenses.
Group class action lawsuit should be made against these guys. ASAP.

Date of experience: March 6, 2016
Canada
3 reviews
15 helpful votes
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If you can't bother to invest in something you won't end up appreciating it. Do your homework, hire a professional... the fact that these sites exist is gross.

Date of experience: April 4, 2018
India
1 review
0 helpful votes
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Cheater
February 8, 2022

Fiver took money to do formatting a book but never completed the job and did not refund fees I had paid. They went into silent mode after receiving money

Date of experience: February 8, 2022
Ohio
1 review
2 helpful votes
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I've been buying on the site for like 4 years. I've mostly ordered voice overs and art work which I always end up fixing it to my liking.
Since I'm already aware that the sellers are usually students and non professionals.
The fees went from $1 to $2, then lately tax fees. OK. If there's added taxes just like Amazon or any other store. Then they should add a cart to their site.
I discussed about my bulk orders and their opinion about single payment fees before but I was denied.
I feel stupid bringing it up again now that there's added tax. So simply I quit.
If you order often, like 20+ orders a month it is better to hire one of those professionals who charge hourly rate. Because you will end up paying more on fiverr.
Because with goods transactions, ex. Today I bought 5 clothes clothes from amazon, each has 0.65 tax which is govt. Tax law.
Shipping was $5.99 fixed, or UPS $9.99 or free shipping.
Why should Digital goods from same store cost like $3 each... up to $50 to ship/deliver bulk items?

Date of experience: April 11, 2020
California
1 review
1 helpful vote
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Lots of scammers
March 10, 2022

Lots of scammers that I was able to avoid, but ended up getting burned when Fiverr wouldn't honor a promo code or force a vendor to return money. Been with Fiverr since 2014 and now gone for good!

Date of experience: March 10, 2022
Canada
1 review
2 helpful votes
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I was very pleased with my book cover. I'll be hiring them to do more covers for me and eventually a web page. Anyone looking for great work at a reasonable price won't go wrong with Fiverr.

Date of experience: May 5, 2015
Sri Lanka
4 reviews
12 helpful votes
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It is unfortunate to see so many negative reviews on Fiverr while other freelance platforms which are worse have much better reviews. I'm writing from an honest and trained seller's point of view. Fiverr has ups and downs. It is true that at least 2/3 of the clients are looking for dirty cheap prices that no professional would offer to work for. And, there's probably a bunch of sellers who are doing sloppy work to cater to those clients. This is mostly to be blamed on those clients who think they can get hours worth of work for $5, just because its called Fiverr. Having said that, Ive had wonderful clients on this site and built relationships that lasted for years. What I like about Fiverr is that this platform still has that balance between the number of jobs offered and sellers, at least in my field. If I send an offer, I usually get contacted unlike in other sites where I see 30-50 bids on a few projects. One down side I experienced is that its algorithms are unforgiving. If I paused a gig or mutually cancelled an order (which often happens when sellers put orders for $5 expecting work of 10 times more value), my gigs will take a nose-dive until a past client starts an order with me or until I find a client to work with. They must fine tune these hidden score systems to work more intelligently. Overall, my experience has been positive so far.

Date of experience: October 3, 2017
Kenya
1 review
3 helpful votes
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FIverr sucks. It is not a good site for academic writers either. I created an academic gig for writing services only to be denied two months later at its peak.

Date of experience: January 30, 2018
California
2 reviews
61 helpful votes
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I'm a buyer at fiverr and suddenlly they just block my account.

I have 3 orders that wasnt completed and they just bloked for no reason at all.

They didnt even had the courtesy to send me an email that my account has been blocked.

I contact them and they told me that that i could take my money back in 45 days. What is that? 45 days.

And they refuse to explain why they close my account. This is crazy. I'm a buyer, not a seller

What could i have broken the rules to receive a treatment like that?

Date of experience: December 30, 2010
Massachusetts
1 review
1 helpful vote
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I ordered a service on the 25th with preciousjanet for a 10-15 page paper that was due tonight 27th at 11:59 pm. They were keeping in contact with me and telling me different times it would be finished throughout the 2 days they had to do it, they were very dishonest. They kept telling me they were working on it but when I told them the time zone I was in again they canceled the order on me 4 hours before it is due. They have set me behind in submitting my assignment on time and put me in jeopardy of not graduating. I got scammed by them and am very upset with everything that happened!

+2
Date of experience: April 27, 2022
Canada
1 review
11 helpful votes
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I ordered contents for 10 pages to ( pownzor) for SEO.
On April 3rd I payed $52.50 for my website. On April 6th i sent all keywords ( 30 word and 3 keyword per page). This guy said he gonna use %3 density use the keywords on each page.
DURATION was 5 days. And satisfaction grantee!
After 5 -6 days he sent few sample that was garbage! Im thinking he doesnt know SEO ( but he said he knew it). He used my city name as my company name. Stupid!
Then i asked for revision,
He said he redo all! Since April 14th no respond! 1
He no answer.
His a kid and No Idea this is work not playing on kindergarten.
If you are not satisfied they just refund your money you paid! What about the time that we miss it?
Stupid.

Date of experience: April 28, 2015
Canada
1 review
2 helpful votes
Follow Akosua A.
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If your reading this, USE UPWORK INSTEAD!

I have been a fiverr customer for almost 3 years. The quality of their freelancers has plummeted. Everyone on there has little to no prior experience in their particular skill.

Recently, I had a major issue with a freelancer, one that I've never had. The freelancer coerced my to nark his work as complete and review this gig... even though he never finished my work.

I contact support to request a refund, with clear evidence if my case. Their customer service team is an incompetent as the freelancers. Their reply: "Sorry too late, should've contacted us sooner". How could I have? I was doing the adult thing and trying to reason with the freelancer myself before finally escalating it to fiverr.

You should take accusations like this seriously, and review them to maintain freelancers that are the utmost quality. Like upwork. Instead... you accept everyone. And when a customer complains you tell then "good luck and goodbye". How can you make money from freelancers if you have no customers.

You've lost me is a customer. FOREVER!

Date of experience: December 13, 2019
Illinois
1 review
3 helpful votes
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He kept promising to deliver and he didn't. Why do they allow this to happen? In fact, Im not sure who I can trust after that experience! Never again!

Date of experience: January 23, 2018

Overview

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
281
value
270
shipping
177
returns
207
quality
256
This company does not typically respond to reviews
+160