FiverrReviews 1,136

Hi,

I got cheated by a Seller called Munez_Studio who claimed to be 'Experienced' and of 'High Quality'. The seller literally cut and pasted logos and used 'Arial' fonts for my Decal Sticker project. There are no skills and when being questioned on what design software he used - couldnt answer. Next, he sent me a pdf filled with high quality image (which I found out was plagued from other design agencies) and claimed that those works are his.

Next, Fiverr refused to speak further about the issues on Fake Sellers and closed the case promptly as 'Resolved' without answering any of my complaints.

EVERYONE, STAY AWAY FROM FIVERR. It is fraudulent.

The worst ever Hire real professionals with real credentials. They gave 5 star ratings to people using my old email and account sign in on jobs that were never done or completed. Never pay before the job is complete AND DO NOT PAY SOMEONE TO WRITE AN ENDORSEMENT THEY TAKE YOUR MONEY AND CAN BLOCK YOU IT IS THEN GONE. Be an informed consumer. AVOID FRAUDULENT ACTIVITY. You do not even know if the person is real ~ It's the Internet

I went to fiverr looking for a new logo design. After wasting tons of time filtering a lot of offerings I chose three designers and gave them the job. One of them despite having an impressive portfolio really wow stunning original logo designs, she delivered a very amateur design so the portfolio logos weren't her work... obviously. Second designer the same story, fake and stolen design portfolios.

How could fiverr be done smarter? When I post a job, I want to be able to filter gigs by the number of verified jobs done and the feedback ratings. I can't do that and it shows me a designer with #1 rating just because she/he got two jobs and got highest feedback probably were her/his friends. If I am willing to pay for quality and say I place a budget of $400 for a design I want to keep all the fake, junk and scammers away and not waste my time.

Beware of Arbitrage: arbitrage are people that have a luxury level portfolio and they look authentic designers but at the end they are subcontracting other designers and getting a margin. Yes they are making money without doing anything... fiverr can detect this easily by automatically analyzing the reviews tree because the arbitrage folks give reviews to the real providers too.

You can get what you need eventually after spending a lot of time. If your budget is higher you will get more junk to filter out and fiverr doesn't help.

I paid for a new logo + the source file + 1 revision. I never got the source file from Pro-Webstar - only a jpeg image which I can't use. When I asked for it, she tried to charge me again for it. I complained. She asked what I wanted. I explained in a detailed message and provided a hand rendering of what I was looking for in the revision. Four months later and counting, I still have nothing but a poor quality jpg file. Customer service keeps asking if I want them to contact her. "Yes" I respond every time. She reaches out, I point her to my post stating my revision changes and request my source file. She never responds. I reengage customer service. I'm on a loop. I will never use Fivver.com again and will warn everyone to STAY AWAY unless you just have money to trick off in exchange for a frustrating experience.

Man, I should have read the reviews. Supposedly a program that should have been completed in 29 days, has been dragged on for 3 months and after cornering the seller into giving up a deadline, he finally disappears.

And of course, the service team say it's too late for a refund because it's been passed the 29 days and I never modified the order, even though the seller kept sending me completed orders by attaching stupid word documents to the gig which since he delivered "something" then that automatically completes the deal. The seller was sending me BS documents almost everyday, if you don't reject it within 3 days, buyer assumes acceptance by default.

It's a complete scam. I invested $3000. 00 and no one can help me.

I'm getting my lawyer to look into this and from the lols of it I'm not the only one who has been scammed.

Hmm... I might even have to contact some of you guys here, if we can get enough people against fiverr we can have a strong and solid case.

Avoid Fiverr like the plague! I paid nearly £300 for a job which was supposed to take 5 days. 4 months on the seller has still not completed the work and has decided to totally ignore me. Fiverr says there's nothing they can do as it's too late for a refund. I'm now stuck with an unfinished blog, where half of the work is faulty, and now need to find and pay for someone else to pick up where Fiverr has left off. I'm so disgusted with their customer service team. I will be speaking with Trading Standards about this and will attempt to get a refund via PayPal but don't suppose I'll have much luck. Do not fall for the scam that is Fiverr!

The site offers a review of the delivery but the problem is: Accept and review are attached which indicates to most unassuming buyers that this must be done immediately - you can still receive your order/delivery and go back at a later date to leave a review. This is a hidden agenda on fiverr to help the sellers with good reviews BUT WAIT! You must review the order first and fiverr knows otherwise the review process will fail horribly and no one will make any $ and their operation will be at jeopardy. Fiverr was a good idea until the flood of unscrupulous arrived.

Honestly this is the absolute worst service I've ever ever used.

Absolute amateurs and support offers token solutions!

I would have preferred to have spent my $100 bucks on a few drinks than on this sham of a company.

I came up with the design my self and I couldn't even get my seller to align letters in a straight line...

Logo was disproportionate to text. My 8 yr old could do better!

Wasn't expecting miracles but when your logo is just an "L with a full stop after it@ you gotta ask yourselves wtf are these people doing.

Couldn't even get my guy to long up the full stop with my L...

As for colours I had to keep reminding I'm of my colours...

Useless useless useless - he asked for a second chance I'm still waiting...

Off to my designers

Not bothering to try and get my money back but hopefully it will prevent some other s much from wasting theirs!

Most sellers will simply cancel an order just before it is due to avoid completing order and receiving negative feedback as the system prevents buyers from reporting orders that are incomplete or denied at last minute. Quality is hit or miss, but usually requires heavy polishing to be presentable. Funds from cancelled orders are held and no refundable. Furthermore funds can not be applied to another order unless the order is an identical amount making order processing or replacement a nightmare.

I rather go find professionals to do all my work. 90% people work here are amateurs.
That's fine just don't pretend to be pros.
It degrades Fiverr Company name. Just because we pay less doesn't mean quality should be less and if it should be, your company should warn most people work here is not professionals.
I asked one writer to write me a press release and he mentioned popular rollingstone magazine. I guess no one know what rollingstone is that you have to add popular adjective there.
And most people can't be focus on your need for longer time.