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The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.
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YOU CANT EVEN GIVE THEM A POOR REVIEW BECAUSE THEY CANCEL THE ORDER ALMOST IMMEDIATELY IF YOU ASK THEM ANYTHING TO CHANGE. ITS ALL CLIP ART ANYWAY... CRAP
DO NOT USE THIS SITE.
Placed an order with a designer (logo_dream). Said I can get a refund if I don't request revisions. I didn't like it. Requested refund. Had the hardest time! Not getting my money back.
-THEY HAVE NO CONTACT NUMBER
-THE DONT SUPPORT THE BUYERS
-SAID THEY CANT FORCE THE SELLER TO GIVE ME MY MONEY BACK
-BASICALLY I PAID FOR NOTHING
If you use Fiverr gigs, you can be sure one of these masters will destroy your business at all. People on Fiverr are completely incompetent and only try to scam buyers. Fiverr is the only scam. Fiverr support helps only robbers because Fiverr people are robbers as well. Fiverr is like roulette when you hire "experts", but it always will end as a disaster for all buyers.
I've tried this service two times based on rave seller 5 star reviews. First for $5 mastering gig, then & $5 to submit 1 track to 1000's of radio stations. The master was horrible & I only got 1 response from a radio station. I got a lot better results submitting on my own. It would have been more helpful if they provided proof of submission, but they didn't. Do not believe all the review hype. I'm never using this service again.
I am a buyer for this site. I ordered some banners for my business and for whatever reason both orders totalling $61 were cancelled and the funds placed in my fiverr balance, only problem with this is there is no way of transferring that money to your bank account. I paid via Paypal so I expect refunds to go back to my original payment method- PayPal. I was left with no option but to open a dispute with Paypal and now I'm getting emails telling me that my fiverr account has been restricted and guess what?! The $61 has vanished! This is a nightmare of a company- I've emailed them and they never get back to you. I should have seen the warning flags from the start, I mean what company doesnt have a contact number? Their contact email is not easy to find either. Steer clear of this company everyone, whether you're a buyer, like me, or a seller. Something dodgy about these cowboys. Thankfully I paid with Paypal so I'm hoping I can escalate it with them and receive a full refund.
I fell into the same trap! Paid $160! For service that was never done. They all claim they are professionals but none of them knows what the heck they are doing! Communication SUCKS and nothing gets every done. I wasted month of my time and money and now I have to start over again.
I'm trying to get an e-commerce site built. After my time on fiverr I'm still trying to get it built. To start, the freelancer claimed they were fluent in English and they're profile was in good English, but when I talked to them they were very hard to understand. Terrible grammar. I probably should have pulled the job at that point, but I continued anyway. I gave excellent instructions, but they never produced anything. There was lots of back and forth, but no progress was ever made. And he kept calling me sir even though I said repeatedly that I am a woman.
Eventually I got sick of it and got my money refunded through my credit card company. I will never use fiverr again. How are you supposed to trust that your project will get done if the sellers don't even tell the truth about what language they speak?!
Fiverr just banned my account for no reason. Please becareful using that site.
I lost my entire online income because of that.
Totally SCAM.
1. They take 15 or more days for paid to seller.
2. They cut more than 20% commission every single sell.
3. Too many Seller make copy but they didn't have any qualification to work.
And many more. Just avoid.
I m member of Fiverr community since 2012, recently one month ago a buyer name with "fay*******" has a ordered me with $80 for my services, i have completed his work and sent the work as per time duration, after complete all the procedure, payment also cleared in my wallet, and after one month the fraud buyer had dispute the amount from paypal which he has paid on fiverr from, and I lost my $64 from my wallet balance. I complained on fiverr about this issue i requested many times to get my money return, but they are not responding correctly. This means fiverr has not responsibly about sellers earned payment, so guys dont trust on this community they are also fraud, Fiverr is fraud community dont register on this site.
I lost $120 on this site from a gig where the designer scammed me. I won't go into detail, but in a nutshell, I paid $120 and expected a quality drawing. But what I got instead was something that looked like it was drawn by a 6 year old. Fiverr wouldn't give me my money back nor would the seller. NEVER. AGAIN.
They took my money and close my account for no reason!
This is the text of their email:
Our system has brought to our attention irregular purchasing activity originating from your electronic location. After further review, we've permanently disabled your account for violations of our Terms of Service. All feedback reviews given to a seller must come from legitimate sales executed exclusively through the Fiverr platform from users within our Community. Any purchases arranged from services outside of Fiverr to enhance seller's ratings or to abuse the Fiverr platform using fraudulent purchases will result in a permanent suspension of the seller's account.
Useless to say I NEVER done what thay say...
Stay far from Fiverr
Hired a "guru" who didn't have the knowledge required to complete the job he was given, despite being given a detailed specification before he accepted the job.
When he realized he couldn't deliver, the seller opened a dispute in order to cancel the job. When this happens, the buyer is refunded in the form of "store credit" (minus a processing fee) rather than receiving a refund to the original payment method.
My Fiverr account has now been frozen as I opened a PayPal dispute in order to claim a full refund. F**k 'em, it's not like I was planning to use them again anyway...
Scummy business. They're parasites really - they take a 20% cut of the seller's fee in return for doing nothing. Given that, I suppose it's easy to understand how buyers have to deal with lazy, unmotivated sellers.
Only negative experience here
FIVERR-Support is supporting fraudulent activities.
Support is delete deals and other buyers prefer for all buyers.
I warn here no logos to buy! Graphics / Logos all stolen works
They will have problems if owner information
Copyright:)
Dont support this fraud site!
I contracted someone to do some quick word press fixes. I laid out what needed to be done - moving pics and text, creation of a form.
They deleted work of mine they weren't supposed to touch, reconfigured pages that makes it awkward to read and resized a calendar into a postage stamp.
It's not like I was getting it for 5 bucks... I paid almost $50. And am out of luck. The seller won't respond to emails and did about a half hour of work (maybe) on the site. I have put in a dispute, but from the looks of things on here, it won't go anywhere. Oh, and he said he was in Toronto Canada, but is actually in India (just happen to have a map on my site that shows where the users are located.)
Won't use this site again.
After payment and giving the brief, he agreed to a 6pm delivery. Then he went completely unresponsive. After deadline has passed, he finally replied 'wip. Within a few hours'. Even though I was supposed to get 2 revisions, he sent nothing - no sketches, no drafts. I finally cancelled the order 8 hours later because he simply didn't submit anything.
See screen grabs attached as evidence. And the crap excuse he gave.
I earned lots of money with my experienced team in one year. Many overseas clients were happy with me they posted excellent reviews for me. Fiverr just blocked my account because buyers contacted me on my email. Thats really poor by fiverr.
Did not get final product, harassment from seller to give her 5 stars Fatine graphics, didn't understand English, the woman used online translator, I gave up on that gig loosing the money to a fake. You get better options doing it yourself. Read all reviews specially the bad ones and the not so bad. Just writing "awesome jobs" means is a friend of the seller.
They removed my gig without any comments, just because I wrote in my description that I have good reputation on other freelance service. It wasn't even a URL, just a name of that service. And they write it's not possible to recover my descriptions and FAQ. I spent 3 hours creating that gig and Fiver simply stole my time. It was so user-friendly! I'm speechless.
I've tried fiverr a few times. Each and every time I received utter garbage. Do not trust their profile or bio summaries. I've hired straight up ivy league school grads (that's what they say anyway) with hundreds of reviews who charge top dollar who spat out material that my 14 year old nephew could write better. They don't refund you either. And a warning to all... many will hack your Fiverr account for your information. One of Fiverr's power sellers (hundreds of positive reviews) did it to me to extort a positive review for shoddy work. It was obvious he had done it before. Don't trust the positive reviews that the sellers have.
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.