Ferns N Petals (FNP)

I ordered in advance to have a delivery made on 31 July, 2020 within a certain time frame. The recipient replied with location and everything. Yet around 10:00pm they informed me the attempted to deliver but failed! The next day with a morning time frame again they failed to deliver. It was delivered 19:00 on the following day. After the recipient has traveled. So really it was meaningless... Although I called multiple times none of their employees had the decency to apologize once!

They charged around $1000 for cake and sparkle candle, but they delivered a different cake at the end of the day outside their promised time.The cake had a long human hair in it. They closed the complaint without any compensation or apologies. They are becoming worse day by day.

I have ordered flowers to be delivered twice time from FNP. But both times Quality of the flower is too poor(dry & dead) plus the flower box is also not in good condition. It's happened twice now. I am spending 3k on this. Still not getting a good quality of flower? Very poor condition of the box. Flower is not fresh at all. Take your flower back.

I ordered a combo of cake and bamboo plant for a special occasion. First my order was changed to another plant without me knowing in advance. I received an email about it and Then the plant wasnt even delivered. All they received was the cake. So so disappointed with the service. It was for a special occasion and it has passed. Would not recommend or order again

I placed order for an International rakhi Courier. It meant everything to me because i wanted to send it to my only brother. But the rakhi never got delivered. In all years this was the first time the rakhi did not get delivered at all! Choosing this stupid website, trusting this website is my biggest mistake. Please dont trust this website and get cheated like me.

I have ordered a cake from Fnp. Quality of the product was so good. Delivery was on time and product was same as shown in the picture. They make your day special with the kind of services they are providing. Love you fnp for making my and my loved ones day memorable. You guys deserve full rating. So happy with your services.
Thank you so much

It's a worst experience. I ordered from UK for India. I told them the delivery time at afternoon, they served it early morning. No update after delivery. Once I told them the matter they simply overlooked. I not even order again in my life nor I suggest to enybody else. India is an unprofessional country.

Four days ago, I ordered a cake to be delivered to my father on Father's Day and received a confirmation for my order along with the assurance that it would be delivered on time. My parents waited all day for the delivery only to be told that it will now be arriving tomorrow instead. For a company that promotes its ability to celebrate special occasions with friends and family, they do not seem to appreciate that the whole point of a special occasion gift is for it to actually arrive on the day of the special occasion. Also, not only did my parents spend hours waiting on a delivery two days in a row, when the cake did arrive it wasn't even the cake I had ordered (I ordered a mango cake and they received a blueberry cheesecake — See pics below).

We ordered a cake to be delivered via fnp (order no *******). The cake was over sweet so much that it was not edible. In fact the cake itself was not as shown in the pic. Most importantly one of the child in the family had a piece of cake and had vomiting. The cake was completely discarded. Such a waste of money. Thoroughly disappointing and would never recommend this site to anyone. I even email their customer care and no one even bothered to reply!

Ferns n petals... doing a good job for delivering surprises and gifts to near and dear ones. Most of their items are similar to as shown in the website. But the only cons is they do not print the card as per preview.
Apart from that ferns n petals is just superbbb

I used this app for the first time and I ordered a cake for my younger brother's birthday.
Actually the cake that was delivered was in a melted condition but the taste was good. I really felt bad for this so I contacted the customer service for this and was happy to see that they responded very quickly and they revert the cake.
So happy to share this experience and satisfied with the app.

I was ordered for a flower and cake for my daughters birthday,
It was a day before her birthday around 7 pm, I remembered her birthday and I was so busy that I can't even think of buying it, and also it was too late to order for it. When checking option I saw a Reminder message from f&n and immediately I downloaded their app and ordered for cake and flower ( it was still open for the same day delivery) It was unbelievable for me that they can deliver fresh flowers and cake in such a short time. I have chosen delivery at 12 am to Surprise her and f&n did not disappointed me.

Thank very much f&n

In all times of human history the exchange of gifts matttered. It is almost difficult to remember important dates in the lives of our lived ones. But when there's someone to remind us and carry out our wishes that's yeoman service. And Ferns and Petals serves exactly that purpose

Overall my experience was very good with fnp. I accidentally booked my order for the wrong date but customer care executive was really easy to reach, so polite and quick in resolving the issu. The delivery was on time and exactly what i ordered. I will higly recommend it.

Thank you for the awesome gift. I ordered it for my sister for her 1st anniversary. The delivery of the product was done on time and also the person did not reveal my name and insisted my sister to check the details only after he left the place. And they both were very happy to receive that gift. Thank you ferns & petals for the amazing gift!

I want to appreciate n give my gratitude to the team of FNP for making the experience so good n memorable. The ordering process was smooth n the delivery was within the time frame. The product selected was same as shown in the pictures n was delicious.

Product quantity is good, bit this company depends on other vendors for delivery and delivery company never make delivery on time even if you go with priority delivery option (you pay extra). In my case the FnP delivery team was in Khandagiri, Bhubaneswar. When raised complaint to FnP, it said delivery team called but noone responded which was not true.

Excellent product with freshness and taste
Excellent staff and their services.
Excellent delivery process.

Request- Add some complementry or give some discount so that your effortful job can reach to each and every consumer as this is my 1st experience. Or involve some more reasonable and pocket friendly options.

Alert! On June 30th, I placed an order for the flower delivery. They later reported that the residence was locked, however, it was a fake statement. After a day, they changed the status of the delivery, which was once again fake. I've had to spend hours on the phone with someone from the United States, and a few emails have gone unanswered. Is it a shame business?

They never deliver on time. They will charge extra for same day delivery and will never do it. There is always a technical issue.

Have to follow up multiple times to ensure delivery. It is a headache to place an order with them.

I had booked my first order by onlinecake.in, which was very Yummy!
BUT
Second Time try to FNP service...& Really bad experience@@
I had booked the cake from FNP. The first thing is that my cake did not arrive at the time and the other thing was that the cake was bad smelling:-(:-(
If I asked these people to withdraw their money, then these people did not refund my money and did not find any solution for that matter. So, very bad experience!

Order a bouquet on 11th Aug for a friend's birthday.
Delivery was on time. Unfortunately the quality of the bouquet is very upsetting.
The flowers are obviously not fresh. It is wrinkly, dried out and starting to turn yellow on the petals, stem and leaves!

Contacted the florist and they are adamant that bouquet is fresh when it left their shop.

The worst experience ever. If you can't deliver to a particular city then you should remove that option from your app I guess. They just take your order and don't deliver it. And I don't think they will ever refund anything. So that's what scammers do. Be aware and never ever order anything.