Ferns N Petals (FNP)

Amazing products the one shown in website are same delivered in for real.
Professional yet polite customer care executives.
CAN quickly deliver ur product on the very day actually in few hrs.
Flexible for changes.
Accept international cards
So happy with service

This is untrusted site for international delivery. They just give fake news of same day delivery and scheduled delivery to attract customers but never deliver on time. Don't waste ur money sending gifts through this website.

I ordered online a cake, flowers and gifts from Australia. Awesome experience. A representative phoned me from India, had updates at every stage, delivery was on time, great quality, very professional. Well done.

Samir - Perth, Australia

I've ordered flowers to send my friends or family across India.
But the most trusted delivery and high quality product has always been Ferns n Petals.
Thank U for always being great and never ever been disappointing. Keep up your great work

Received a bouquet of flowers for my birthday and half the roses were dead. It is as though they sent 2 week old flowers. I tried to contact them repeatedly to show them how pathetic it was but their help line was just not answered. Absolutely disappointed and rather disgusted that they think they can get away with delivering rotten old stock.

Ferns N Petals are the worse company I have ever encountered. My order arrived almost a week later from the date I gave despite me paying for the order almost 2 weeks in advance. Customer service is a joke. They send copy - paste e-mails without even properly answering your questions.

You fooled me once, but you will not fool me twice! Never again I want to have anything to do with this company. And not just me, also my friends after I tell them about my experience.

The best thing at Ferns & Petals is that even at the nth hour, there are options available and we can be assured about a terrific product and good service. Thoroughly happy and will definitely recommend it for your gifting needs.

It was a great gift. Third time using the site. Flowers could be better though. That said customer service was excellent. I was aware where my parcel is at every step. Promptly after delivery I got the text along with the snap of delivered items, which I found quite unique customer service compared to other online sites! Thanks

I am very happy with variety of items to select from. The quality is of a high order and extreme care has been taken to ensure the product ( birthday cake) reached in excellent condition fresh and delicious, well packed. Indeed flawless.

I have always had a perfect experience with Ferns and petals in the past, but this time, things didn't go pretty well.
When I walked to the FNP outlet located in the Brookfield Mall, Bangalore; the keepers were least interested in selling or showing stuff. When asked for a cake, they didn't offer a menu or any list of cakes which were available, even after asking for the same multiple times. Behaviour of the staffs were not amiable neither appreciable. This has absolutely deterred me from doing any purchase at the shop.
I used to be a huge fan of FnP earlier but need to reconsider the stats now.

I ordered a cake for my father's birthday which was on the following day. Even after 5 days now the cake remains undelivered. Ferns and petals is the most unprofessional service provider I have come across. They will neither refund the money nor deliver the cake. Their customer services executives are rude and unhelpful. Not recommended at all!

Initially the products that I purchased reached on time for the last two times I have had great difficulties and trying to call up and connect with anybody in ferns and petals is just next to impossible! Looks like they are not able to manage their orders at all! They deliver it very randomly!

One stop solution for all occassions. Very prompt v professional. Just love it. I would wish to thank all of you for all ur efforts. I'm privileged that you delivered the order on the same day. As well, your CSR is very cooperative, polite and humble. The Black Forest cake(9/10) was heavenly delicious and the chocolates (10/10). I'm glad I choose Fern n Petals over the others. Looking forward to use your service again in the future. Kind Regards

If you order here prepare to get worst ever posible product from the vendor. Spoilt our birthday celebration due to them. Then they offer to give 20% off on next order. What a joke. Never ever go with it. Only good thing is they will call immediately and say sorry if you raise ticket.

Loved my couple of experiences with Ferns and Petals. Greatly satisfied with the order, delivery process and the product was exactly as shown in the picture. Thank You FNP for helping us deliver our love and affection to our beloved ones.

I placed an order for a chocolate bouquet to be delivered at a corporate address, and Ferns n Petals didn't deliver it on the original date. While the order was still being placed, I must have received at least 3 phone calls from them confirming that I was going to place the order. Once the order was placed, they messed up the dates, and ended up attempting delivery on a day when the recipient was not there. After that, they never bothered re-attempting, kept my money, and keep sending me generic 'it's our policy' template emails. Worst service ever! I can't imagine that any company could be so blatant about keeping someone's money without having delivered any product/service in exchange for it. Shockingly disappointing! It's theft-plain and simple.

This is my second consecutive year of ordering products and having delivered them in India. This year, I ordered products that are customised. I tried uploading pics unsuccessfully. When an associate at FNP sensed my multiple attempts, even without me raising a query, Sumit called me (internationally) and helped me through the whole process among many issues. It was impressive, considering it was 2 am IST. The quality products were delivered right on time. My family is all smiles and love. You guys at FNP rock! Thank you.

Worst site... my sister in law ordered Rakhi to my hubby. She got a mail stating that it was delivered yesterday i. E, on Aug 6th 2017 but it was not delivered... indeed they called saying the address is incorrect whereas on same address they delivered last year and our neighbours as well received it two days back! Ruin the special moments of people...

I am highly disappointed by your service. Its my mother's birthday today and when I called customer care to inquire, they sent me a mail saying that it cannot be delivered today. I understand its a remote area and thats why I asked yesterday clearly. You already charged me extra for this! Kindly do whatever is needed.(OR-*******)

I order gift for my wife's birthday 2 weeks before and delivery promised on the day. 4 days later there is no sign of any delivery and i have called customer services everyday but fake promises as nothing arrived yet after 4 days. Very bad services and will never use this site again.

I ordered rakhi for my brother and nephew. I got an email saying that they attempted delivery but could not do it and I have no response from their support either. Don't ever use fnp. My order number is *******

This is not my first purchase from fnp.
But I ordered a cake for first time for my niece. The cake was really fresh and tasty. My niece was just happy to get Frozen cartoon cake.
I stay overseas and always send gifts on occasions via this website to India. The products are always on-time delivery with very nice packaging.

The quality of products is very good. I am a happy customer and also will recommend this website.

Prompt delivery, and good communication throughout your purchase, but quality of the products is questionable. Chocolates are small even the Rakhi delivered is not the one shown on their website, it's a cheap product. Honestly speaking, no INDIAN site is honest and sincere. Only consolation is that they are at least delivering something.