Ferns N Petals (FNP)

Excellent Professional service at the stipulated time, very happy to know that everything from the order till delivery was a kingly service, thank you again and wish you the best in your continuous work and efforts.

I placed an order of 5 Plants, all delivered in very poor condition. 3 plants were almost dead and 2 pots were scratched completely. Their delivery guy was carrying all pots in a box were all pots were piled up. Imagine 15-18 pots piled up over each other with no cover or box or on each plant. What's interesting is., I found all 5 Star reviews on their website. Best part is there is no provision to write a review on their website at all, which means all reviews are fake. Someone should file a massive suit against them and you can win it easily. Everything is just to make money. Not a single product is good. Once bought you will never buy second time with them. Be careful, its nothing but a shoddy company.

They promised international order. I had booked a Rakhi and chocolates with greeting card for my brother. They did not updated any status of delivery even after delivery date expired.
After doing many follow-up's received message that we will try to deliver soon. And after two days of that received message address is wrong, i had given proper address and had delivered many orders from other companies.
I had done many follow-ups and generated complaint o their site but they send same automated message that we are waiting for delivery partners reply.
Whenever I make a complaint they keep asking same questions and keep you on hold for lifelong...
Worst company ever...

This is the worst company i have ever dealt with, they are not professionals. They doesn't know how to work, they are full of excuses. Its just a another shop opened near to the area.
I would suggest all not to waste your time & money as they will not care for all this. Things you order and put a delivery date, please note there is no point of mentioning the delivery date, they dont care about your things, they will deliver it after ages.

So stop making fool of people & wasting time.

I have been using Ferns n Petals for over three years now and I've found them to be prompt, timely delivery and so far most products ordered seem to have been of reasonably good quality. As it's all been gifts I have no personal experience but the feed back from my friends and family has been good. Please keep up the good work.

Couldnt have worst experience. I was tryign to deliver birthday cake for my Father. Firstly the cake was delivered to the security in next building. Somehow after fighting with FnP on call for hours we traced that and got the cake. But what we received looks nowhere close to the pic in site. I am sharing both pics - viewers will be teh judge!

My Rakhi courier not delivered but showing delivered.I have been following with them since morning that my order has not been delivered but getting no proper response.I am fed up and i also get to know that last year Rakhi hamper was also not delivered.pathetic services. None of their executives have proper details.waste of money

Wish I could give negative stars to the review.

I paced an order for a birthday cake and card for my daughter to be delivered on 12.07.2017 between 11.00 to 17.00 Hrs. The same was not delivered. I made contact with the concern office. The person who took my call told me that are trying to contact their delivery partner but they are replying. It is already 18.30 hrs. So friends be careful to place an order.

The flowers died out in 12 Hrs. It was a complete waste of money. I have never seen flowers dying so quickly. These people don't source flowers from a verified / authentic place. Don't buy.

The cake I ordered was also not the same cake they have shown on their website. Some useless and tasteless local cake was delivered by these people.

3300 Rs for a useless cake and flower is too much to charge. Refund my money you cheats...

Thank You Ferns n Petals for your service! Second time in a row you have delivered smile along with the gifts! Easy international payment method, on time delivery, good quality. Couldn't have asked for more to an online portal! Thank You for making my loved ones feel special

These guys are pathetic... they don't have value of time... please don't use this service they automatically change the tie as per their convenience and say that their system is showing this time... customer service representatives are nice peoples but... the actual working of the company is not recommended... when you will try to make something special... your special moments only will be shattered. Yes they initiate refund... but I think no refund can fulfill the preciousness of the lost moments.

Every experience with this website is trust worthy and excellent! The service is perfect and delivery is professional as well as safe considering the current situation they have taken into consideration everything possible. I recently ordered a Chocolate Fruit Gateau it was better than the image and tasty as well :) Thank You! Hats off to the entire team and the baker of the cake. Previously I have ordered cakes and flowers as well and its exactly and sometimes even better than the picture provided.

When I ordered for bouquet it reached the place very late even after paying extra charges for the preferred time slot and no information why it was late. And on top of it I am yet to get my refund as my transaction got failed (but my money went) it's been more than four months and even after so many complaints I am yet to receive my money back. I have never experienced such a worst service from ferns and petals.

They delivered stale flowers to my parents on their anniversary and my dad rejected the order because the flowers were so bad! They went back after a couple hours with the same exact bouquet! This was rejected as well. But ferns and petals customer service let me know that even though the flowers were rejected we can't pay u back! So if you want throw away your money and not have anything delivered to your loved ones chose ferns and petals!

I ordered a truffle cake yesterday for my special one. The cake was delivered on time but the cake was different from the one that was ordered.The appearance was not pleasing. The writing on it was very bad. Poor color. Waste of time and money.The customer care people called me asking if they could give me some complimentary cake / flowers and I mailed them asking for refund instead. And I never got any response. FNP are totally fake. They don't value your feelings. I dono why the maintain a site when they have poor delivery system.The support team which comes and asks for complimentary is also fake. Please don't order anything in this site.

I ordered two bouquets, a bamboo plant and a cake for my daughter. It was all good. I'm happy with the quality.
My only experience with choosing standard delivery time 8 AM -12 noon is that the order is ALWAYS delivered at 11.30 AM or 12 noon then why write 8-12?

Ordered from here many times in the past. This last time though they did not deliver but said that they attempted to. They definitely did not nor did they call/email me or the recipient. When you open a ticket they close it right away without the problem being solved. Would never use them again!

I was not expecting that quick service. I requested my timing changes in last moment and they happily charged it. I was getting all the information time to time by my email. Now this website will be my best spot to send gift to India.

Poor customer service, like if we want to change the order or postpone the same, there is no way to contact them. If u raise a query through the app, u wont receive any replies. Same with the customer care num, no reply. This should be worked out. Still the quality and delivery systems are highly appreciable.

I had booked a cake delivery for a colleague and left special instructions that the same should be delivered before 3.30pm. I called 4 times and they kept confirming the instructions have been passed. They got late without intimation by 90 min, my order was undelivered and now they refuse to refund too. Unprofessional to the core.

Timely delivery, quality product. I'm very happy with the customer care support team. It was a surprise gift for my Ma'am's birthday. She's so happy with the gift which is exactly shown in the website. Thank you very much!

Awesome delivery experiences with fern and petals. I have been using their services for almost 3 years now. And never got any complaints.
Flowers and sweets have been fresh and top quality. Happy to have fern n petals doing what they do the best... Cheers

We were delivered a cake with the box open and the delivery person actually had his hands in the box trying to fish out a candle. Of course he didn't even wear a mask properly. When I mentioned this to FNP and the importance of hygiene especially during this pandemic and they basically just brushed it aside. Throwing the cake out was the only option thanks their delivery service. Last time we use them.