Ferns N Petals (FNP)

This is nothing but a scam, I ordered a cake for my niece's 1st Birthday for nextday delivery but till today (almost a month) they did not receive anything. Called customer services but no answer.
Guys, stay away from this scammer.

FNP Pineapple cake is my all time Favourite. I just love ordering it again n again. Very Freah cream... It melts into ur mouth like a butter. So yummy n so tasty. Thank you FNP for making our Anniversary so delightful.

I had placed order initially accepted and denied the last day, and second time it was delivered on time, neither did they call and ask about the address whereabout nor did they mail. Upon inquiring said the address mentioned is wrong, which is not true. Please don`t rely on these people, if they cannot search the location in motibagh, we cannot expect them to deliver in colonies at all. I have received deliveries as well and the quality of cakes received is really poor with regards to the pricing.
Please everybody See the response received: and let me know then who is responsible?
From Ferns and Petals: We apologize for the inconvenience caused to you.

This product is shipped using the services of our courier partner. For products that are shipped using the services of our courier partners, we are unable to guarantee an exact date and time of delivery.

The product when delivered was not only delayed by few days, but was broken as well. Please decide well before opting for FNP.

One ordered today two combo of rakhi and chocolate for two brothers at different addresses. First order *******301) combo costed me Rs. 250, however while placing 2nd order *******401) the prices were increased to Rs. 400 (increased by Rs. 150 i. E. 60%), I could not believe this and was highly disappointed with. You cannot exaggerate prices to this extend just because there is a demand. There should be atleast some fixed MRP for the products.

Since it was Rakhi for RakshaBandhan festival which was just two days later and it must be delivered in Muscat, Oman.
But we were pleasantly surprised when we got delivery confirmation just few hours after placing the order.

I have been ordering cakes from fNp for a long time. They have been above par every single time. Fresh cakes, ontime delivery, and superb service overall. Highly recommend them to send cakes and gifts to your lived ones.

This review is for ferns and petals.Having heard so much i ordered a cake for my daughter for the first time when she was going out to celebrate. But the cake was totally different from the picture and an embarrassment after complaining all they said was every chef is different and that they were sorry and will give a 250 ₹ credit. I asked for a replacement with a smaller cake for the same evening but they denied. Absolutely unhappy as they ruined everyones mood sharing pic of the cake ordered vs cake recd. Even the chocolate strips on the side were soo soo uneven done by an amateur CHEF

Keep up the good work!
Delivery was on time as described.
Product was same as shown on the website.
This is my second time ordering bouquet from this site.
It's really nice to have a site you can trust.

I ordered for mix snacks bouquet, but snacks were not available so chocolates were inserted, further as per display different chocolates were shown whereas when I received only dairy milk was inserted. Not very much satisfied with the service

Very pathetic service. I had sent Rakhi and chocolates through Rediff.com. Ferns N Petals are the vendors for Rediff. After calling 2-3 times to deliver timely they just delivered the chocolates in hand without any packaging and Rakhi was missing. I tried to call the concerned person Ms Sheetal Gaur *******2680) whose number was given in the email receipt but her number was out of reach. So I mailed them and got an automated response that they will get back soon. But till date I haven't got response from them.

I ordered rakhi. Reached on time but one rakhi out of 3 is undelivered. Spolud totally my festival.
Plz guys Dnt trust fnp. They r just making money... not doing their work properly. They r taking their customers granted.
Am highly dissatisfied from their service.

One of the best experience for online gift purchase i have. They delivered the order within 15 hrs of placing the order. Best service in the market, no one delivers that quickly that too Personalized gift with photos. That was awesome a lifetime customer they made for sure. Thank u Ferns&Petals.

I ordered a money plant for christmas!
What I received was nowhere close to the description that they mentioned on the website!
They mentioned jute wrapping while the plant came packed in a hideous paper
Mentioned some green thread and all! And a cheap ribbon was tied around the plant
Even the vase was of the quality that I can easily get for INR 50-60 outside! While i paid close to 600 for this one!

Really disappointing service! Didn't expect such poor quality product! Just spoilt the festive feel!

I have ordered one air purifier plant set for my sister in law's Anniversary. It should be delivered on 10th March and these people are calling me since 10 March and saying that bcz of some reason it will delivered to next day but last night they have called me up and said we will not delivered your gift. These people fooling me around from last 4 days and what about the customer feeling who chosen a gift for special occasion. I never expect these kind of services from FNP.

It was my sister's birthday while i was out of town. But i was still able to deliver her a pleasant gift. Thanks for Ferns N Petals for their unique services.

And, although I planned it pretty late in the day, the gift was deliver on the same day. Appreciable speed of delivery.

The service is really good and the product quality is awesome.
In this pandemic situations just sitting at home you can make you lovable ones feel special and make their day extra special with lovely gifts.

I had ordered flowers for my mom birthday. The delivered flowers were old and wilting. My mom asked the delivery boy to return them and get new ones, cause it was a gift from me and she wanted the flowers to remember me. Imagine sending someone a flowers as gift and the other person receiving old & not fresh ones! What is the benefit of this service.
Extremely disappointing. Will not be using fnf again and surely letting my friend circle know of not to use it!
My order *******.

The claim made by fnp regarding midnight delivery is completely fake they don't deliver it even after 30 minutes of the scheduled time do not ever opt the midnight delivery option they charge high and don't deliver the product. Completely dissatisfied.
Order No. *******

I ordered a Beer cake a day prior to be delivered in Trivandrum. The kind of cake that was promised and was charged worth Rs 4000 was not delivered and the quality of cake was also poor. Later on trying to contact the customer support centre their were no reverts and no help from customer services. These guys are a perfect example of fraud and cheats and people who know nothing about customer service when they claim to make days special. Plz improve and assist your customers.

Yesterday night at 11 pm i thinking for a surprise for my daughter birthday and try to search on internet and see the fern& petal and I ordered a cake and money plant and some chocolates and today it's delivered on time my daughter is so happy and i am also thanks to fern&petals to make us happy and make my day sweet than sweetest thanks again

I booked Father's Day gifts for my grandfather and my father. It was supposed to be delivered today. As it was getting late in the day and I had received no news of the delivery, I called customer services; And they lied saying they they had attempted delivery yesterday (even though the delivery day is today) and no one was there at home, when the truth is that 4 people were at home the entire day. The gifts are still not delivered at 9pm. Now I have asked for a refund, and they are making up some rubbish excuse about refund! Rubbish service!

I am happy with the service they provided. Everything worked flawlessly, except the payment part. I was irritated by the OTP system as I was traveling and did not have my phone with me. Most of my experience, the online purchase did not require OTP. Anyway, a customer care representative helped me to pay via PayPal then it worked great.

Outstanding experience with birthday and Raksha Bandhan celebrations in and across the world when we are not able to visit our loved ones.
Good communication, prompt delivery, easy transactions. We get what we see!