FragranceNet

Been a customer subce the very begining. Noted a drastic deterioration on the company business practices. Ordered placed never received, trucking company contacted they stated it was on the truck contacted Fragance.net added shall receive it by March 19 nothing. Ontacted the trucking co. Stating bever received the order. The proper action would have beeen by fragance.netbto reirder it and do express deliverynafter over 20 years my freinds acquaintances colkeagues and community will no longer order from you.

I called them in the past because fraud was on my account and they were very rude needless to say I never ordered nothing from them again.

I ordered 2 different parfumes and got 2 same. Smell stays for 5-10 min. They are mixing inside something

I purchased 2 bottles of Viva La Juicy one was Rose, the other was Noir, both were 3.4oz
Their shipping was great and really fast. But upon receiving the perfume & spraying it on myself I knew IMMEDIATELY something was very off! The strangest thing is the bottles looked legit!
To make sure I wasn't just imagining things, I drove to a local Ulta with both my Juicy Couture bottles in the car from FragranceNet.
Went into to Ulta & heavily sprayed their tester for Noir on 1 jacket sleeve, then Rose on the other sleeve. Ran out to my car then sprayed Fragrance Net's bottles on the same arms only a couple inches apart to compare.
FragranceNet smelled completely different than Ulta's LEGIT Juicy Couture perfume!
Either the perfume Fragrancenet.com sells is so old it went bad, OR they're knock-off fakes ENTIRELY!
Either case they don't smell good.
DO NOT BUY from this site unless you're fine with imitation perfume like you would buy on Temu or Wish! False advertisement on their site claims it's genuine. It's not.

I ordered 3 bottles of perfume. HALLOWEEN & 2 BOTTLES OF DOLCE BY DOLCE & GABBANA. I HAVE TO SAY I WAS VERY PLEASED WITH THE DELIVERY AND MY PRODUCT. IT TOOK EXACTLY A WEEK TO GET IT... After receiving it, I did read a lot of bad reviews so it made me wonder. But the next day I took it and compared it to the dept. Store product and wht do ya know... IT WAS REEAAAL! The employee even said she has ordered from them b4 after I told her what I was doing. Lol. WITH THT BEING SAID. I AM INDEED A REAL person tht bought from this company! And was very PLEASED! DON'T KNOW WHY SOOO many bad reviews!

I ordered pkg on 12/01/2023.
I am still waiting, today is 12/09/2023
Very disappointed! Tracking # does not work

Right after I placed my first order with Fragrance I realize I had order the wrong item. After some research I was able to find a phone number, *******867. Called a total of 6 times. Each time I had to listen to their recording of them constantly repeat their website address, and wanting everyone to go that route. Very annoying. Finally, was told to hit a number to talk to a rep. I hit the number and another recording came on to say the system has an error 21 and to call back later. I would call back and same thing would happen. Today I also tried to call but this time it said to call during business hours. Well, it was 1:00 pm, in the middle of their business day and they still wouldn't answer the phone. As I was calling I also sent 3 emails, I wrote of the situation, and of course, no response until just a little while ago. The email said it was too late! If they would answer their phone or answer my emails on the day I first tried to contact them, this would never have happened. Then the email went on to tell me to go to their website (of course) to return the items once I reveive them. At that point I will need to pay another shipping charge. What kind of scam is this? It's frustrating when you ordered an item and find out there is no customer service. You're on your own.
They repeat over and over to go to their website...good luck trying to figure that out. What a horrible and dysfunctional company. They care nothing about the customer, they just want your money! I AM WRITING THIS TO WARN POTENTIAL CUSTOMERS TO STAY AWAY AND SAVE YOURSELF FROM A NIGHTMARE!

Buyer beware, they never answer to calls and your package will NEVER get to you. The positive reviews might just be their staff …