FTD

I ordered flowers for my daughter's birthday to be delivered to her office. The delivery date said the date was open. It went downhill from there. The flowers did not arrive on her birthday. They did not arrive the next day. It was three days before the flowers were delivered.
Half-priced grocery store flowers would have looked better. Apparently the florist did not have a heat lamp to place the flowers under to make them look even worse.
The only answer I received was that the florist attempted delivery on the first two days. What Florist.com didn't know is that the building is secured and that the security guard has records of who goes to the office where my daughter works.
Did they offer to make it better? No, they offered a $20 coupon. Why would I order flowers from these people again? The answer is I won't. And I am writing this to save you from the same problem. Stay away from this company.

If I did what I usually do when I use a new company and look at their reviews I would never have used this company. I ordered a very simple bouquet, and although it was same day and it arrived same day, it looked nothing like what it should have and it looked like they picked flowers off the side of the road and plopped them in a vase. When I called the customer line I did get through to someone, Tiffany, and she said they would deliver the correct one and remove the old one (what?) that day. That did not happen and so far its been two days. I After reading these reviews I will continue to us 1-800 flowers when ordering out of town. Or Bake me a Wish they have always been great. Should have stuck with what I know to be good. Fool me once...

I recently purchased some flowers for my wife's birthday through the site as I am abroad. The flowers were as advertised though seemed a bit smaller, the jar or vase was completely different from what I thought I was buying and the note I wrote was not at all what I wrote. This was the most offensive thing as far as I'm concerned. I was trusting them to get it right, and it was so jacked up that my wife just assumed they had come from one of her friends at the office, as all they put on the card was, thank you for being my friend. Not what I had written at all.

I ordered flowers to be delivered in two days. I receice and email the day after said delivery date that the order was not downloaded but they could change the delivery date for some time next week. When I spoke with someone at customer service they said the order was not downloaded. So I asked why not send them tomorrow since I ordered it with two days notice ship with a two day notice they gave me some garbage excuse as to shipping and computers that made no sense, then said the flowers of choice are not actually available. I called them out for lying and simply wanted truth. They continued to back track and gave me no actual concrete reason or help. So if you order from this site. Place your order at leave one prior to the shipment date, and a select a shipment date a week prior to actual desired delivery date and maybe after all the delays it may be sent only one day late.

I ordered an FTD display for a good friend's funeral. What a disappointment to find out that the order was never filled. The only thing that they would do was deliver the order to the families home 3 days after the funeral was completed. They made me look like a complete idiot. I thought they would at least give me the flowers for free since it was their error. No chance it was either deliver to the family or cancel the order. This is the last time I do business with FTD.

Ordered flowers for my Aunts birthday, premium arrangement paid $100.00 the florist FTD used sent a vase with barely 15 flowers. They delivered the flowers 2/7/2022 I called the same night to complain and asked for a refund, I received my refund 2/10.
Happy Customer.

Placed order for wife's birthday while out of town for work, no delivery, no callbacks but there was a quick charge on my CC! Has been almost 2wks, no resolution. Over 5 calls so far to their "support" staff with the same old "will forward your message to our shop and they will call you to resolve"... no that doesn't happen. Tried to get transferred to a customer service person or manager today, was told they don't have customer service dept to transfer to, they only take the orders, well that's the first truthful thing I've heard since this whole fiasco started. Super frustrating and disappointing!
Buyer Beware! EFlowers is definitely not worth the risk!

Please do not EVER purchase from this fraud flower shop in Newton NJ. Ordered for my mom, my Queen the "Queens Court ", f! Ower arrangement for mother's day only to discover they de! Ivered an arrangement of flowers I would not even send to my dog Rusty. When I called the owner, she said she ran out of the roses due and had replaced the unique silver mercury flower stand with a plain glass f! Ower stand that looked like it was spare vases from the dollar general. The absolute Abominating factor was when the owner suggested having the flowers picked up from my 88 year old mothers home and leave her with nothing. The owner also offered to take off $20.00 dollars from a $141.0 order. Shame on you 'Blooms of Elegance'! What might have been my Queens last mothers day was completely disappointing by your lack of care and respect for the work and professionalism your supposed represent.

Flowers weren't delivered when they were supposed to. They said they'd refund the expedited shipping charge. Flowers get delivered 3 days later wilting and the bouquet looks nothing like what was ordered. Thrown together, no actual display, looks like a child did it. Go to customer service and send pic. Offer me the same shipping refund from 3 days ago. But are standing by the pathetic problem. So much for splurging on nice flowers. They did offer me a $15 gift card for next time. I told them to keep it. Completely embarrassed at the delivery and the fact they stand by such a sad product. And cover their butts saying that of course it won't look exact. Show some pride in your work for the cost!