G2A

I bought a key, it was invalid. I opened a conversation on their website they never answered but they were very fast to answer in paypal and trustpilot. They didnt even bother answering me in their support website.

Title says it all, I purchased a 1 year Crunchyroll Mega Fan membership and the code didn't work. I complained to G2A and they did nothing.

Unfortunately, I ordered the wrong thing from G2A. I thought I would receive a physical game of Super Mario Maker 2 - Nintendo Switch. Unfortunately, I did not pay attention. I made a mistake. It is not possible to return the received product unused within a few days. G2A does not seem to be able to empathize with the customer. Worthless company. Stay away. Do not buy anything from them.

There is no number to call and only tickets that can be filed. I've been waiting 2 weeks and still nothing. I'm going to have to file a claim with my bank at this point. I highly do NOT recommend this site. This incident occurred November. 10th, 2024

DO NOT BUY FROM THIS WEBSITE! I purchased a key from this website in November and it didn't work. I contact the seller and I don't receive any help. Only after 7 whole days am I allowed to file a claim. I file a claim with the G2a support group and after almost a week and some change, they contact me saying that the only way I can get a refund is if I go to the police and make a report!?!?! FOR WHAT!?!?! JUST GIVE ME MY REFUND! Keep in mind, I've already proved to the seller AND G2a that the code didn't work because I took screenshots of my trying to claim my code on my PC. All the proof that they need is in the chat but did they even try to read the chat? No! Did they look at the proof that's clearly dated, No! We're now in December and now they want me to go to my local police station and file a report!?!?! Ridiculous! DO NOT BUY FROM THIS SITE! Just wait for a sale on steam. Order# **************

I opted into G2A PLUS for 1 month, I set it NOT to renew after 1 month, I took screenshots for my own records of the website stating in multiple places that it will NOT renew and that I'll be missing out, etc. Only, when the month ended, I saw they charged me again and find my G2A account has been reactivated to be opted into PLUS.
Their customer service team only state that I once opted in so NO REFUNDS. No matter how I explain that I chose to OPT OUT they don't care - Obviously this is one of their scam tactics to get money out of people and hope they don't see the charges coming out of their bank accounts.

DO NOT buy from these! Zero stars
DO NOT buy from these! Paid for game and they put it on hold now I can't get my money back! They are ignoring me! Would give it zero stars if I could 😡😡😡
Ordered space marines 2 on Xbox and it's still on hold after pay review and they won't give me refund or game I paid for! Game is still on hold

I bought EA FC 25, the product was not working, I payd for it, the money was paid by paypal, after asking I got no answer, the they lead me from the support service to the account service and the other way around or didn't answer and just open Electronic Tickets. Thats no Customizing service.

N the end the money was gone and I couldn't use my game.@ g2a: before you ask again: in ticket icket ID: SQMQ-******* you find all information. I don't know why you close it.

This company is just a storefront, but they actively protect thieves and false advertisers who sell on their platform while giving them fake reviews so people buy from them. They will name their product (a Steam code) one thing, corresponding to an identical product on Steam, but then deliver something else and try to hide behind the fine print. Their "customer service" is wholly unhelpful and exists solely to protect their bad sellers, not to help customers. Avoid this company, and if you do risk buying from them avoid seller "Intergalactic".

DO NOT USE G2A THEY CARE ZERO FOR THEIR BUYER, site is made and ran by thieves. It's to bad I can't put negative 's. Vendor ripped me off for Res Evil 4 on sale, G2A took weeks to try n solve and these morons fix to that was to literally ban my account because I bought another copy of the game from Steam before steams sale ended but they're to dumb or too into stealing to look at the receipts I sent them as proof.