Gazelle

HORRIBLE. Please, do not send your phone to Gazelle. I saw on Google—by quickly looking at the fake reviews—that this was a good company to send my phone to be sold. They will lie and devalue your phone. One hundred percent. They'll say it's been lost/stolen and with scratches. They also will take their time to inspect it and will never email you. This company should be SHUT DOWN. Absolutely abysmal.

I got a quote on my iPad Mini for a decent price. Sent it in with the original box. I was then given an updated quote for way less ($11) citing significant scratches (that's usually their catch phrase). There a literally no major scratches on my device. Upon rejecting the offer and getting my device back (without the original box). Why did they keep the box? This is not a reliable place. DO NOT USE! Shop around for a better deal.

I think Gazelle provided quick service and a fair price for my devices. I would use them again. It was easy to use the prepaid mailing containers which were sent ahead of time. Upon inspection of one device they even upped their offer and paid me more! Extreme honesty.

This is maybe my 4th phone Ive given to gazelle. Each experience was flawless and exactly as promised except unbelievably one time they sent me MORE money than first agreed- having found my phone in better shape than I had said. Amazing.

Received reasonable offer for old phones after switching mobile service. Pre-paid mailing label made shipping super easy. I followed directions, so no hassle during Gazelle's receiving assessment. And received payment at the speed of USPS (since I chose check as payment method). I have used Gazelle twice and would definitely recommend.

I sold 2 phones and had a very positive experience. One of them they even paid me more than promised after they check it out and saw that it was in better condition than their website allows you to select. Will definitely be back again.

Title says it all. No bait and switch, slow pay, or any negative activity. Gazelle paid approx 20% more than my service provider or Apple was offering. I am more than happy with the outcome of two separate transactions.

Didn't want to go the ebay route. Gazelle process was simple and easy and they even sent me more money for one phone because it was in better condition than they thought. I would definitely use them again.

Selling an iPad or iPhone to Gazelle is so easy. I even got more money than they estimated on line once they had my iPad in hand due to its excellent shape! Who does that. I will utilize this service again for sure.

Web Site easy to navigate, packaging arrived in two day, packaging had excellent instructions (intuitive), and payment exceeded estimate because my iPhone 7 was actually in better condition than I had thought... and they gave me the extra--who does this nice stuff today?

The process was a lot faster than expected. Gazelle's box and label is easy to use, even comes with tape and I had the money sitting in my paypal account the day they received it. I will definitely be using Gazelle again.

I have now use Gazelle for three separate transactions. This website makes the experience extremely simple. I highly recommend their service to anyone interested in getting a little cash for a useless smart phone or tablet.

Decided to give Gazelle a try after upgrading our cell phones. The process was so easy! Once online form was filled out and estimated amount based on actual condition they sent out two boxes with instructions and return labels. Took about a week to get email that both phones were in described condition and payment was prompt! Chose the Amazon gift card for the added 3% and they even provided a direct link to add it to my Amazon account! The whole process took about 10 days and could not be simpler. Definitely will use again!

Sold my iPad mini to gazelle as good condition. Upon receipt gazelle gave me an extra $5 over the initial offer. Everything was super easy. I opted for amazon $$ so after 5 days from delivery I received my amazon dollars.

Shipping was unacceptably slow and furthermore, they also reduced my initial offer to buy back my iphone 10 by about 65%, citing false flaws. I stated it was in above average condition but not flawless. They said it had "missing buttons" which was both false and absurd. They also cited excessive scratches, yet the phone was kept in a case with a screen protector and any scratches were barely visible. Best Buy offered twice what they did. Don't waste your time!

I received an offer from Gazelle for my iphone XS for $179 and accepted it online. From there, I received a box, shipped my phone in to them. From there, they sent an email saying the phone still had "find my iphone" on... it didn't... and that they were reducing the offer. Now after 5 weeks of calling, emailing, chatting, etc. they will not reply or answer the phone. SCAM business that needs to be shut down. DO NOT USE!

First I had multiple issues while ordering which were not due to errors on my part. A promised phone call back from technical support never came. After about an hour of trying different things and different cards, the order went through. They charge $25 for shipping and while it says 2-3 days during the ordering process, on the submission page it says next day. We know it's not next day so why even say that? We are on day 4 and still no phone and for $25, it should be next day, especially since most people ordering a new phone needs it right away. Hopefully we have better luck with the actual phone.

Offer of $156 for my factory unlocked Galaxy S9+. Phone was placed in a Lifeproof Fre case when I got it and never removed. It was even sent to Gazelle in that case. The offer was adjusted down to $12 due to "too many scratches" and "dark areas on the screen". Both as real as the love child of Big Foot and The Tooth Fairy. Would absolutely stay away from this company. 100% scam. Look at their ratings for proof.

I was offered $1,154 for three iPhone 6 and 6 Plus phones. Gazelle checked in and agreed to pay the offer price on 10/6/15. Now one week later they have not funded my PayPal account. The story continues to change by the customer service reps. First it was "it takes 24 hours to fund Paypal". The next day the story changed to it takes 48 hours to fund PayPal.

This is a dishonest company. Take your business elsewhere unless you want to get cheated.

This is not a creditable company I ordered a phone that was suppose to be in "good" condition with FedEx shipping. Once my shipment arrived I turned on the phone and it was flickering, then the whole screen starts freezing up all thru the day. First of all why am I paying for a half $#*! phone? Secondly why is this company letting customers receive broken phones? I personally know I'll never buy a phone from the site again and I'll make sure anybody I know won't either. Out here lying to people and having fake reviews.

Great experience! Originally quoted $140, received $205. Gazelle received phone, sent an email saying that the quality of phone was higher than expected, raised price. Very honest, they didn't have to but they did.

The price for the product I sold was fair. I got slightly less than what I probably would have gotten if I sold it on Ebay but with added fees, and the difference in time from sale to posting would have been another week, with no particular guarantee in price. In addition, Gazelle gave clear instructions and made the process very painless. All the relevant boxes were clearly labeled and packaged intuitively. I would have liked a notification of the product arriving so I could better gauge when I could expect payment. Overall good experience, very smooth interaction and I feel both parties got fair value.

Sent my Iphone 7 plus in and the initial online offer was $252. Two days later I received an e-mail saying it was better than I described and they sent me $540! Why would I even consider using another phone buying service. 5 stars!