Gazelle has a rating of 2.3 stars from 1,074 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gazelle most frequently mention customer service, perfect condition, and screen protector problems. Gazelle ranks 51st among Consignment sites.
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I think Gazelle provided quick service and a fair price for my devices. I would use them again. It was easy to use the prepaid mailing containers which were sent ahead of time. Upon inspection of one device they even upped their offer and paid me more! Extreme honesty.
Stay away from gazelle my phone was flawless they told me it wasn't. I asked for my phone back and they deliberately put scratches on it I use a screen protector and spend a lot of money to keep my phone safe. I am so disgusted and aggravated that people could actually do this they ruined my phone now I can't get the full amount I should be getting from another site.
Gazelle is wonderful to work with! Very fast turnaround with requesting a box to send in my phone and receiving a check!
Gazelle was quick with sending a box to return my phone. Then I received a check soon after. I highly recommend Gazelle.
GAZELLE IS A JOKE. Originally offered me 400 bucks for my device, then they purposely damaged my device and then offered me 10 dollars for it. Insane. DO NOT TRUST THEM.
The process was simple and they got me my money quickly
I have used then in the past and will do so in the future
I had a great experience selling my iMac to Gazelle. They even upgraded the amount they were going to pay me based on the condition of the iMac!
I finally did something with orold phones. Gazelle even gave me more than I thought! I will let all my friends know.
I wasn't expecting it but I got even better value from my IPAD from a quote of $ 15 to $ 30.00. I will certainly do more business in the future.
This is my third time to use Gazelle and it has always been the best experience! Fast and the best prices!
My experience was great! The offer was fair and fast. Details of the transaction were easy to understand. Payment was quick.
They are liars liars liars I did a bait and switch game where they offer you so much and then they change it at the last minute
I had never used Gazelle before - but not only was it easy, it was FAST! I wish I had more things to sell!
Thank you so much!
Don't waste your time trying to sell your computer to Gazelle. Donate your computer to needy students.
Tip for consumers:
My review pertains to my effort to sell a MacBook Pro computer to Gazelle.
Products used:
Not applicable
Quick delivery of shipping materials and quick notification of process. Received my check in a week, thanks.
I have used Gazelle 3 times now and the service has been quick and painless on all 3. I highly recommend using this service.
I had under-rated the product that I was selling and Gazelle increased the price that I paid after they inspected it. What a company!
Super easy transactions, and swift payment. Get money for those old phones and tablets and go shopping!
I sold my Samsung S5 and it was so simple to process that I was extremely surprised when I received my email saying... Congratulations!
In addition to receiving a fair offer, my device was packed up in Gazelle provided packaging and money in my account within a week.
Fast service and fast payment turnaround, highly recommended to family friends, or anyone! Decent and fair transaction.
It was so easy and fair. The website was easy and even though I was quoted one price I received more money after they received my phone. Thank you.
They said they were offering me $330 but then said it had batter issues on dropped it to $135. I sold it to apple for $335 with no issues.
I think that the offer that I got from Gazelle was fair and honest. I will I more business with this company in the near future
Gazelle works as advertised: honestly rate the condition of your device, get a quote, send the device in, get money.
Very slow process. Absolutely no communication or response to THREE attempts to contact customer service.
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