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Gazelle has a rating of 2.3 stars from 1,074 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gazelle most frequently mention customer service, perfect condition, and screen protector problems. Gazelle ranks 51st among Consignment sites.
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I think Gazelle provided quick service and a fair price for my devices. I would use them again. It was easy to use the prepaid mailing containers which were sent ahead of time. Upon inspection of one device they even upped their offer and paid me more! Extreme honesty.
Stay away from gazelle my phone was flawless they told me it wasn't. I asked for my phone back and they deliberately put scratches on it I use a screen protector and spend a lot of money to keep my phone safe. I am so disgusted and aggravated that people could actually do this they ruined my phone now I can't get the full amount I should be getting from another site.
This is the second time I have used Gazelle. So quick and easy. Directions are simple and payment is fast.
This is a simple way to sell your Apple devices. I highly recommend Gazelle. I will gladly use Gazelle again.
Thanks again for offering a great deal for my phone and being quick with a payment. I will continue to use your service and recommend it to others!
Ive used Gazelle twice now. It is a user friendly service that it fast and efficient! I feel like I get a fair price for my used electronics.
I have used Gazelle twice now, and will in the future when I have a device to sell. They quote a fair price and send your payment quickly.
Regret I didn't use this service earlier. The process was so simple and the customer service staff was most helpful in resolving my issues.
As always, Gazelle is fantastic! Great service & the speed with which the check was sent was exceptionally quick. I will use Gazelle again.
Very efficient and reliable service for selling your phone. Response and payment is quick. Prepaid box makes mailing the phone stress free and safe.
I have dealt with this company for over a year now and they have great customer service and all my transactions have been good.
I love gazelle! This is my second time using them and I definitely will definitely recommend them to anyone looking to get rid of an old device.
This is the second device I have sold them, and once again, it went smoothly, and I got a great price. I highly recommend them to everyone.
I sold my old phone to gazelle and it was the smoothest, easiest transaction. The whole process was flawless!
Your service was easy and fast. I couldnt be more pleased with my interaction with your company. Thank you!
Very easy transaction... fast and simple procedure... sold my Samsung galaxy 6 and in no time for a nice check in my mailbox
It was a very easy process! I was extremely satisfied with the experience... would use again! I would recommend this company to anyone!
I tried purchasing an iPhone XS from them. It is advertised on their website clearly that it takes two business days for them to process an order because they must check the phone for quality assurance. After FIVE (5) business days, I called their customer service rep and was told that due to an "engineering error", the warehouse couldn't see my order which is why it hadn't been processed. I was then told that they created a ticket to push my order forward and that they upgraded my shipping overnight. I asked to be sure and they said I should see an email the following day that my order had been processed. I checked again the next day and there was nothing. I waited until this Monday, which at this point had been SEVEN (7) business days, and called again and got a different costumer service rep. She told me that she saw the ticket and that it had been pushed forward, but that "they usually take 4-7 business days to process"... but it's advertised online as 2 business days. Then, now one day later, I have two emails saying Gazelle has cancelled my order because it "cannot be processed" and that they are sending me my refund. IT BETTER BE HERE IN 3-5 DAYS LIKE THEY SAID.
Sent in my MacBook Pro because they offered $180. Figured I'd be nice and send in all the original equipment I saved for the past seven years. They came back at me with an insulting offer of $20 after they received my MacBook. Obviously I refused and had them send it back. I guess this angered someone there? Because they decided to keep my power adaptor and discs. I can only assume they used my adapter to sell to someone else. This to me is unacceptable and deplorable as a business practice. I'm pursuing legal action. I don't care about the $40 adapter but the fact that they stole it from me as well as my software is terrible business and I'm pretty sure illegal as well. DO NOT TRUST THIS COMPANY WITH YOUR DEVICES UNLESS YOU DONT EVER CARE TO SEE YOUR THINGS AGAIN. The rep I talked to about my stolen property suggested I buy a new one. Gee really? Why hadn't I thought of that? What a joke of a business. Never again gazelle. You should change your name to hyena because they steal stuff to.
Quick and simple. I have used this site several times and have never had a problem. Very trustworthy.
I was satisfied with the overall efficiency of your serviced. The pricepoint offered for my device was reasonable.
So easy, money given quickly great service I highly recommend the service and will use when I upgrade.
Shipping my phone back was very easy. And very soon after that I got my Paypal credit, for more than I expected!
I have always gotten full price for my phones and have received the money fast. I would and will use them again.
Easy process and received payment in no time. Would highly recommend Gazelle to friends and family. Have used twice and no issues.
I had used Gazelle once and all went fine. I decided to try to it out again and never received my check
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Buy and Sell your used cell phones and electronics. Sell your iPhone, Samsung Galaxy, iPad and more for cash, or buy used iPhones, iPads and other cell phones.
