GoKeyless

I've called twice and each time Skip was my service tech, great guy, easy to understand, even if you are computer/tech challenged. Skip was able to help me get started and install and operate my new locks.
Thanks so much,

Sue Ingalsbe, Director
North Lake County EMS

I was dropping some coin on a sweet lock. Only problem was I needed the exact lock for my needs: It had to lock (duh!), needed a keypad, needed a TIMER (that was a hard one!), and bonus if it didn't hook into the internet. In comes Patrick to the rescue. BAM. He found me the lock of my dreams. No foolin'! This lock is dope! I will most definitely shop here once again. :)

My company have been using GoKeyless since they opened and I have been using it for the pass 2 years since I joined the team. Thylaar helped me tremendously getting me on board with the program and getting our new offices set up. We've grown quickly and so has GoKeyless. Skip is our new go to tech and he is as great as Thylaar - always fast, efficient and helpful. Skip knows the program very well. He listened to what we need and found the best of the best for a smooth transition with all existing and new offices. It is wonderful to know you can always go to him for support. We love the manual he created - very user friendly. Thank you so much for the excellent service and professionalism. C21 greatly appreciates all your help and support, Go Keyless and Skip!

We bought the 2835DC locks to put on 3 different gates that were commissioned by our client, a high traffic condo on the beach. We have had several complaints since including the lock coming unengaged, the "y" button simply opening the gate, and any variation of the 4 digit code works. We have attempted to contact the company several times and are constantly told that is how the lock works (really?) or we are referred back to the manufacturer, who sends us back here. This is completely unacceptable for a lock that costs 242.86. Our ultimate concern is safety at this point and with children in and out of the area and the gate open because the lock doesn't work, they are absolutely not doing their job. Please don't invest your money here as they are unresponsive when assistance is needed and the quality of the lock being so poor.

I purchased 4 Kaba e-plex 5600 series lock from gokeyless and met with Rob Faulconer - Sale Manager. His service and support is really excellence and professional. I was happy to do business with him and surely, in the future, too.

I was in a bind and needed to get some keyless keypads in a hurry. I found what I needed on the website but needed to check stock & verify lead time. I called the number from the website & spoke with Mike Walker. Understand this was at 4PM on a Friday afternoon. Mike was quick to respond & made sure I had everything I needed before I walked out the door. I was very please and amazed at how quick & friendly Mike was able to assist me. Thanks,

I bought a condo that had an existing Oracode lock on it and I needed to transfer it to my name / account. That required the company to send me a device to reprogram my lock. I got in touch with Jordan Hart at GoKeyless customer service and he was VERY helpful. The device was sent next day air and Jordan helped us through the process over the phone which went very smooth. He included a return mailer which was nice and also helped me set up my on line account for creating new door codes as needed.

We reached out to Steven, per a recommendation of a GoKeyless associate, to resolve a repeated mishandling of an order we placed by a prior employee. The 1st time, the order was never placed. We understand this past employee never forwarded our current tax exempt form to accounting, even though it had been promptly sent over. We therefore placed the order a 2nd time and again never received a shipment. Once more we contacted them again only to find out THIS order had been cancelled and mistakenly refunded. This was our 3rd attempt to resolve this before moving our accounts over to another supplier. Steven promptly contacted us, took the necessary information once more and seamlessly placed the order. For those that really dropped the ball on what should have been an easy, straightforward transaction, Steven picked up the slack. Thank you Steven!

I ordered the wrong item and was given a RMA No. To return the item. I returned the item with the RMA on the address label, as required, but never received my refund. As a result of their lack of response, I can not recommend Gokeyless.com.

I ordered 2 of the same locks that come with a biometric fingerprint reader. I had one installed on one of our office doors but the other lock was delayed installing for about 5 months. When we finally went to install it, the lock in the box was not the one we ordered even though the picture on the box was the correct one. So I called GoKeyless and they said they need to conifrm if they could take it back since it was ordered 5 months prior. Ultimately they sent me a return postage label to send it back to them and they shipped me out the correct lock. Thanks for stepping up.

I have been an Apple Tech Support guy for over 30 years, so I have been talking to support reps from all different kinds of companies.
I am proud to say that Tyler at GoKeyless is one of the very best Support Agents I have worked with. He walked me through some of the toughest issues I had with DL-Windows V5 software. He made setting up my locks work like a charm. If you are buying new locks for your building buy them from GoKeyless and talk to Tyler in support he will have you up and running in no time at all!

A gentleman by the name of Ron Dillow took my call. I frantically explained to Ron that I was looking for the Schlage thick door extension kits needed for the handle and deadbolt hardware that currently did not fit my new 2 1/4" front door. I let Ron know that if they had the items in stock - I was willing to pay to have them shipped overnight because I currently was having to nail my door shut! Not only did Ron check their inventory, but when he saw that the inventory only showed a quantity of "1" in stock, he took the initiative to place me on hold and actually walked out to the warehouse to confirm the item was actually there so I could be certain I would receive everything the next day. This level of service was by far superior to the phone call experiences I had earlier the same day with the big box stores whose staff placed me on hold and just left me there.

I purchase 4 more KABA E5631 from go keyless, I had purchase 4 of the same locks January 2015. I have not had a bit of problems with them, well worth the money. On 1/26/2015 Tom Johnson assisted me with the set up of new users for my new locks at my second facility. He was very polite and I could tell he knew what he was doing. We got everything set up in about an half hour. He even made sure he stayed on the phone with me to make sure I understood everything and I was comfortable with it. I am very happy with the service I received.

I would like to take time out to mention Casey Shaw diligence in following up on all my Trilogy orders and any issues.
The process of following up with capeable reps form Gokeyless is greatly appreciated, in this case Zach Tracey was pleasure to deal with

In this period of fast talk and action just need to mention that taking time out to thankthem is a must... again Thank you Gokeyless and all involved

I found gokeyless on the internet whille looking for a front door key fob. Ron was extremely helpful and knowlegable about what I was looking for. I ordered the lock and am waiting for its arrival. If you're looking for a particular lock, gokeyless and Ron are the go-to people to help meet your needs. I give them 5 stars! Curt

My company worked with Ron Dillow on updating our locks and purchasing fobs. He was quick to respond to my emails and answer all my questions with a great attitude. We're looking forward to receiving our products and having it installed.

We scheduled a call for a review of alarm lock programming;
Jonathan called
Right on time, was clear, patient, and thorough in his tech support and training, not to mention friendly and easy going with my interruptions and questions. Thanks for getting it right!
Sincerely
Matt P
Graden Mercantile Building
Durango CO

Every summer when I have to lock up the school I call to remind me what to do. This time was the best Skip was able to help me and even taught me how to lock the door from the key pad, something I didn't know how to do1

Thanks again

I have recently bought a lock from GoKeyless.com and I called Kaba ilco technical support for some questions about their product, and they referred me to GoKeyless. I had an issue with the Simplex 1011 and Kaba backed the lock with their 3 year warranty and received a new lock and has been working great!

I am a customer at Gokeyless for the past year and have had a successful transition with the alarm lock system. I had to update and reprogram my lock recently and it was a bit tedious for me to do it by myself. I called Thylaar and he was on the phone with me from beginning to the end and helped me resolve and reprogram the lock as well as download the new version. He was courteous and helpful and above all very patient with me :) I appreciate the great tech support given to me and would recommend Gokeyless for your alarm lock needs

Tom provided great support in helping me set up BH247 system at my condo. Questions and processes were quickly and expertly answered and functional almost immediately. So far, great system and great support. Thank you sir.

Skip visited us to complete the installation and training of our new keyless entry systems. He was amazingly wonderul (and patient) teaching old dogs new tricks with their cutting edge technology. He is bright and very informative and made learning this new system a snap! Thank you GoKeyless and THANK YOU SKIP for helping us out.

I have placed many ordres from this site and they are amazing. Terry helped me with my shipping and all i can say is he is amazing. This compnay hands down is the best i have ever worked with. Thank you Terry!