I was put in charge of upgrading our building's outdated access system and was having a lot of trouble finding the information I needed to get the project going. I ended up stumbling upon GoKeyless and placed a small initial order with them for a test run - they were the only distributor I could find who would ship smaller quantities - and their service over the phone was great.
When the time came to make the full order, I shopped around a bit and found what looked like lower prices on other sites. I quickly discovered that those sites were listing items which were not in stock or which they didn't have any knowledge of. On top of this, many had customer service slightly worse than an insurance company's collections department.
Finally, in a near-desperate state and beginning to lose hope, I headed back over to GoKeyless. Mike spent a solid hour making sure I had everything I needed, double-checking compatibility and availability and finding the quantity discount I was looking for. I have never been so happy with a shopping experience.
GoKeyless has competitive prices and the best customer service around. My only regret is the time I wasted trying to shop elsewhere. I won't be making that mistake again.
Don Commercial Account Executive was a great help to me and has been super patient with all of my questions regarding locks for our business. Excellent customer service and great product knowledge.
This website has a chat service that is very helpful. I was told what to order with my new keyless entry and it is arriving within two days. Now that's service.
I must confess that despite my history with PCs dating from the original IBM PC, as both a user and about 10 years as a tech support engineer, I was totally lost when I opened the box from GoKeyless and tried to figure it all out. All I can say is that with the competent, friendly help of support tech Tyler, it all made sense very quickly. He was great on the phone as well as via remote control of my computer.
With such competent individuals as Tyler there to guide you, GoKelyess is the vendor I would recommend if you are considering a keyless door lock.
Needed guidance for what type of mechanical button lever to buy, and Mike W. With online help was great. Thanks Mike
James Pickens was a huge help and got my order to me very quickly. I will continue to use GoKeyless!
The website does not seem to be to accurate. I am extremely disappointed in that one of the item I ordered (Arrow V2 Deadbolt Lock (10BP) has been back-ordered for 2-3 weeks when your website gave no indication the item would be back-ordered. Had I known that it was out of stock, I would have acquired it from a local vendor that had it in stock for only a few dollars more.
Ordered the LokkLatch Deluxe Dual-Lockable Gravity Latch. It was exactly what we were looking for -- except when it arrived the key would not come out of the lock;-(
Although it took a bit of extended communication, Zach, in the Returns Department, came through for us, eventually crediting our account when we returned all the original parts and we reordered the latch! Although I was initially disappointed, Zach's assistance changed my mind about recommending them and reordering from them.
Many thanks to Matt (service) and James (sales) who helped me through every step of deciding on a lock, ordering parts and programming. They were both kind and courteous and very knowledgeable. A++++
Skip might be great but not quite as good as Tristan! Excellent customer care! Customer service is not a thing of the past with these guys! What makes it hard to believe is that they are from Ohio?
Overview
GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.
GoKeyless - Shop Online for Keyless Door Locks for your business, home, cabinets, and gates. Talk to our agents about your project. We are specialists.
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- Miamisburg, OH
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Business History
On just an average day when our co-founder, Josh Stamps, made a quick trip to the grocery store on the way home from work. Eager to be home, one arm with groceries, the other with a briefcase, he walked towards the front door. Then he faced a challenge we all have experienced, the inevitable need to retrieve your house key. The fumble began, and for a moment, it seemed he could recover until….the groceries came crashing down to the ground as he quite literally spilled the milk.
“Why can’t there be a better way?!”
This universal problem left him asking exactly that. It then sparked an idea that couldn’t be stopped. One event led to a revolution that spread throughout the world. Eighteen years later and over 5 million locks sold proves that keys are a problem and we have the solution!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members