I have placed many ordres from this site and they are amazing. Terry helped me with my shipping and all i can say is he is amazing. This compnay hands down is the best i have ever worked with. Thank you Terry!
I recently had to uninstall and reinstall a new lock for our front door and had a negative experience with the sales team at GoKeyless. Due to that, I was rather leery about the degree of helpfulness that the rest of the team would show but I was pleasantly surprised by how helpful Skip was. I sent a barrage of convoluted emails in regards to our door and Skip always responded in a timely manner, even when his hours for calls to troubleshoot were busy. He was also very helpful via the phone and clarified information for me in his calls within minutes that would have took hours to digest in the installation manuals. Thank you Skip! I'm excited to work with you in the future!
Tech Department REALLY CAME THRU!
We are property management and have dealt with GOKEYLESS since there were a tiny operation, years ago. They were always helpful, went out of their way to explain the choices and the products we purchased are still working.
When we needed an upgrade I decided to contact Tech Support first to work out what we wanted prior to purchase. I struck it rich when Drew Rogers answered the phone. He took his time and we bought our new upgraded WiFi Access products due to his expertise and patience with me and above all, his product knowledge. Drew is an excellent asset to your growing business. Thank you again Drew.
Walter Vans,
Property Manager
Tampabay Florida.
I havent met a bad GoKeyless Representative yet. Jonathan has provided a service to my business on providing guidance and the needed parts to repair my access lock. Matt came through and started the ball rolling. For years Ive trusted GoKeykess and Rob Faulconer to provide a safe and secure environment for our clients. The products and service GoKeyless has provided will keep me going to GoKeyless for all my security needs as well as future needs.
Matt spent over an hour teaching me the software and lock system. He obviously knows what he's doing!
I have a feeling I'll be calling on his expertise again in the near future.
Thanks Matt!
Tom was very patient when working with me. Our troubles were unique and I'm sure asked some "stupid" questions, but never got the feeling that I was wasting his time.
Thanks for everything!
If you're thinking about getting tech support from Gokeyless it's worth it. Helpful tech session and full programming package! Skip, you rock, thanks again!
They had a pretty obscure lock in stock when most places were telling me 8 weeks or more. Good service by Steven for finding me the product code that had recently changed on it.
Thanks!
Zach helped me get in touch with the place I need to contact for replacement batteries. He was very timely in his responses and made sure to communicate status. Excellent customer service!
Answer: Very Easy! I've had nothing, but the best experience with customer support! All my questions, including technical questions were answered very people and completely. Please contact GoKeyless for yourself, before you make a purchase to see how great they are!
Answer: That's a good question. I believe they are legitimate company is we've ordered some products from them and gotten them. Where they're not, is there customer service or lack there of. If you have another option I purchased there. We've been going around and around for about four months now trying to get Products, return defective products, and finally get a refund. If you can avoid them and go to somebody else I certainly would.
Answer: We had a similar problem and contact each leg directly. They were more than helpful and allowed us to get a defective code so we could make an attempt to return it to the company we purchased it from, go Chi less.com. The manufacture was fabulous it was go Chi list that I would shy away from
GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.