Goodnight Macaroon

Ordered a bathing suit that was horrible quality. No returns accepted. Looked nothing like the photo.

I will start off by saying I was extremely exicted when I came across goodnight macaroon. Their website looks so cute and their clothes hit every mark as far as what I am looking for in style. With that being said their prices are higher then average for boutique clothing and the quality of the clothes are not great. Ive seen worse but still id expect more out of the quality. The customer service is HORRIBLE. They advertise express shipping if you buy over $150 worth of items. It is a lie. It will take over 14 days for your items to arrive. They take forever to respond to emails and don't have a number to call. One of my items I ordered never arrived and I never got a refund UNTIL... I personally asked about the missing item which then took days to respond to my email only to tell me that item was out of stock (even though on their website it was still available). I'm concerned I would have never got a refund if I didn't reach out to customer service. Maybe all of my bad experience was just bad luck on my end but if I were you I'd go else where (pink lilly boutique, red dress, etc.) Not worth risking. Overall not a happy customer who has worked in the retail industry before and in most cases very understanding of accidents happening.

Before purchasing anything from Goodnight Macaroon, you need to read these reviews. I wish I had. I decided to bite the bullet and order some pieces from them after they were having a 40% off sale plus free "express" shipping. First of all, it took over two weeks for me to receive my order. So called "express" shipping was a lie. Second of all, since the order is international, I either had to be home to receive my FedEx package or arrange to pick it up from a distributor location - extremely incontinent. I ordered two cardigans and the well known over the knee boots. The cardigans were both not as pictured. Coloring way off from their online photos. Wish I had known what they actually looked like or would not have even ordered. One cardigan fabric was described as "knit" which could mean a lot of things but dang this thing was ITCHY! Fabric content not described as wool but I bet there is wool in it. The other cardigan I got was supposed to be a "white cream" color but is actually a light yellow/peach/cheap cream looking color. Not impressed at all. As for the over the knee boots, I'm pretty happy with those. Although they feel like you could buy the same thing from amazon.

Just the fact that I know I can't return these items (or I could for a large chunk of money) makes me upset. And the items came as not described.

Save your time and money and get equivalent items from somewhere else. Amazon, forever 21. Anywhere but here. I won't be listening to the blogger influencer girls anymore. You know they are making money just by advertising about GM. Disappointed.

I died when I got my package at how cheaply made these clothes were. I am guessing influencers wear them for the photos and compensation and don't in their everyday lives as everything is MADE IN CHINA AND MY PACKAGES CAME FROM CHINA (shipping took FOREVER). The materials were embarrassingly cheap... I went to return based on this and THEY DON'T DO RETURN SHIPPING, YOU HAVE TO PAY 100% OF RETURN SHIPPING, NOT A $5 LABEL CHARGE, NO NO, YOU PAY FOR YOUR FULL PACKAGE. SO SINCE I WAS RETURNING 3 BULKY SWEATERS IT WAS ABOUT $15-17 ON RETURN SHIPPING. What a WIN WIN situation for them, I almost just kept the terrible clothes to avoid wasting the $20, but that's exactly the business model I presume... I wish these influencers would have more integrity. I NEVER GOT A CONF EMAIL FOR RECEIPT OF MY RETURN AND NEVER REFUNDED. GOODNIGHT MACAROON IS AN UNETHICAL SCAM. AVOID AT ALL COSTS LADIES! DON'T LET THEM TAKE ADVANTAGE OF YOU THE WAY THEY DID ME.

I placed a first time order on January 28th for a dress I saw on Instagram. February 4th I received a shipment confirmation saying my package had shipped however when I clicked on the tracking link it stated "label created. Not yet in system". I checked back everyday for about a week... then TWO weeks... still the same error message.

Finally, February 18th I decided to email customer service. I received a response that stated I received a shipment confirmation that was incorrect on their part and my dress was actually out of stock and wouldn't be back in stock for about another week due to the Chinese Holiday...?

I placed my order on Jan 28th, received a shipment confirmation on feb 4th, and Chinese New Year is on Feb 5th. I'll add that NOWHERE on their website did it say my dress was out of stock nor did it state my item would take over a month to six weeks to arrive due to Chinese holiday. I'll also note that they charged my card the MINUTE I placed my order.

No where in the email did they offer to make anything right just simply said they sent me the wrong shipment confirmation and my package would ship after their inventory came in from the Chinese New Year?

Trust these reviews and do not order from here. In a world where we can get things delivered overnight, do not waste your time ordering from this crappy company. I believe if I had never emailed them I would've never even received my item.

Almost one month later and I'm still waiting- order still hasn't been shipped out.

Ordered and it never came. Contacted customer service and they did nothing! It's been a month and nothing

Don't waste your time, money or patience waiting on a package from them. Their website hides the fact that they ship from china. I was skeptical ordering but i follow a lot of bloggers who post wearing their clothes and their website is great. BUT LET ME TELL YA IT'S FALSE ADVERTISING. I ordered 300+ dollars worth of sweaters and cute shirts and I knew it was going to be too good to be true. Don't be fooled by the 30 or 40 percent off because their clothes aren't worth $5 dollars. They're so cheaply made, the fabric is scratchy, the one size fits all is a crap. I'm usually a med/large and literally all the pieces are so wide and disgusting you'll look like a ballon plus all the sweaters are so short. Don't get me wrong, I love a cute cropped sweater but these just look gross, especially because the quality is so bad it's hard to pull off. Was suppose to get my package within 3-5 days with express shipping and it took well over 2 weeks and they would not contact me back.

The worst part is you can't even send them clothes back. You would have to pay for shipping, they take 25% off of what you paid and they only give you store credit back if you used a coupon code.

All in all don't, I'm begging you, don't buy from this company. You'll be disappointed.

I wish I would have read all these reviews before i purchased. All these fashion bloggers I follow always post about Goodnight Macaroon Clothing and so I thought it was fine but it's definitely not! As everyone has mentioned, their only means of communication is via email, and i haven't received a response to any of my emails other than an automated response that says they will respond to me in 5 days! WHICH DOESN'T HAPPEN!
It's been a month since i placed my order and just called my bank to report them as a scam! I hope i get my money back. If i knew before i ordered that it was shipping from Hong Kong, i wouldn't have ordered- last time i bought a dress from a company that didn't say where it was from, I ended up getting a completely cheap "remake" of my dress that looked nothing like it and it also took forever to get to me! DO NOT ORDER FROM THIS COMPANY!

Let me start by saying, PLEASE listen to the bad reviews! I read them and still ignored them and ordered from here, huge mistake!

First, I ordered items I wanted to take on vacation and I spent enough money to get express shipping! I placed my order 2 weeks before vacation and they arrived 5 DAYS after I left for vacation.

Even after that, I was still excited about my clothes since I could still wear them during the summer! BUT the clothes are made of AWFUL quality and not at all worth the high price tag. You can definitely tell it was made in CHINA!

Finally, if you are tall, STAY AWAY! I am around 5'9" and none of the dresses fit me! I even ordered a medium since I read some comments about taller girls ordering a size up. One of the dresses didn't even cover my butt!

The main reason I ordered from this site is because the prices seemed reasonable (unlike some sites that have dresses for $5-$10). But I think they comically overcharge since the quality is the same at a $10 dress!

UPDATE: I posted on their Instagram letting tall girls know that their dresses are short and to avoid buying them and I got BLOCKED! Great customer service Goodnight Macaroon!

Cute things but I won't be shopping with them anymore. I ordered something as a Christmas gift and never received it. Was told it was at a holding Station twice but when I went to retrieve it, it wasn't there. I was then told it was being shipped back to them because I never picked it up and would I have to pay a fee to receive the package but I recieved another text saying it was at the holding station. There was a lot of contradicting information about this package. I was told to wait for it then. The pandemic then hit so I figured it was a international shipping issue and decided to give some grace and then I quite honestly forgot. When the pandemic restrictions were lifted and things let up I realized I never received it. I contact a goodnight macaroon representative and was told very coldly "it says it was delivered" after reiterating several times I did not have it. They have stopped answering. Only recently a fedex worker has reach out to try and help. Very disappointing, rude, and unhelpful staff. Do not order from them