GoodRxReviews 605

Used goodrx recently for the first time and was amazed at how well it worked. Without their coupon the cost was $160, with it the total was under $15. Extremely impressed and extremely grateful!

I have tried using GoodRx numerous times and have experienced ZERO savings. In fact, I just had a new med prescribed and when I went to print a coupon on GoodRx, it said "$886" with coupon. That is $64 more than the pharmacy wants to charge me without the coupon. This has been my experience virtually every time I ever thought to get a coupon. Believe it or not, you get better discounts with coupons straight from the pharmaceutical company that manufactures the drugs. Depending on your insurance, the manufacturers coupons often leave you with a $0 copay for the specific drug. (not always)

Wow, the whole process was smooth and fast. I absolutely loved that I didn't have to go and pay $180 at walk in, but at the comfort of my home answered all questions on their website, paid $40 and had my prescription quickly, I am super impressed. On top of it, used their coupon for the prescribed medication and instead of $44 it after the coupon it cost me $11. I am very impressed with their website and quality of service.

It was easy to get an appointment, but then it was impossible to get call or message after they took the money, so if you have a follow up questions, you might want to pay for another appointment to get them call you back.

My husband and I save 30% on our prescriptions every month. Publix was charging $183. After seeing the TV ads I thought I would see if this was real. I downloaded the app and checked the prices of our meds. I found that by switching to Kroger and using the app we could save $56.90. That's real money to us. Now our new pharmacist at Kroger automatically checks between our insurance and GoodRx and uses which ever is lower. Thank you Kroger and Good RX. Our insurance company and our former lazy pharmacist should be ashamed of their price gouging practices. It's real folks.

The app or a text is the only option for using GoodRx according to customer service. This is not user-friendly for sight-impaired individuals. I thought or maybe assumed I could just print a coupon from my email. (I use a text reader to read and use my email on my LARGE screen computer.) But I could not just click and print a coupon, they required me to download their app, which I cannot read or use. Now I admit I have the "Free" version, I can't imagine paying for this even to get a better discount.

This site is awful and took my money without doing anything. Someone texted me two days later and no one ever called

Their app is horrible. It has a tone of problems if you just trying to become a Gold Member. Then after spending hours trying to register, I finally get a hold of nurse to refill my meds.

I told Ms. Chelcie Kaluzny the Nurse Practitioner who was handling my refill, that my doctor meant to put me on 3x pills a day but she sent to the pharmacy 1x a day. I asked her if it's possible to adjust my prescription. Instead of saying no, we can only give you 1x a day, she cancels all my refill, so now I have no meds at all which is even worst.

She clearly didn't want to work or help. She did a poor assessment of the situation and did the worst thing she could of done, me with no meds at all.

The first time I used my GoodRX card at Rite Aid it lowered my $68 script to roughly $30. Of course I was happy to save the money & figured over time the savings would continue to add up. I was wrong. Every month since when getting my script filled, it actually INCREASED my co-pay to around $350! The pharmacist explained that they see this all the time with the GoodRX card. She continued to explain how their prices change constantly & running it through my insurance was the best bet. I find it frustrating when I see their commercials knowing how it's false advertising at its best. I'm so glad I didn't buy into their monthly subscription. My suggestion is to give it a try & see for yourself. It's clear to see after my experience & especially after reading all the terrible reviews left by other unsatisfied customers, I'm clearly not alone.

And please do not bother responding to my review with your BS. I do not want to hear how you're sorry. And I'm definitely not reaching out to your customer service department. I refuse to cause myself more irritation.

Absolute garbage. SCAM COMPANY. Nothing but cheats, and liars work here. Not sure how ANYONE has ever had a good experience

I woke up at 12am with a UTI. I knew I needed antibiotics so I created an account and within 20 minutes, I was connected with a nurse practitioner who prescribed an antibiotic. I sent it to my closest 24-hour Walgreens and had the med in my system at 1:00am. It saved me from a long, uncomfortable night waiting for an urgent care and it was only $1.50!

I paid for a visit with GoodRX Care and explained my situation. The doctor rushed through the visit and I did not get the correct medication. When I wrote back I got multiple different nurse practitioners responding to me telling me to pay for a new visit to get the correct medication. Excuse me... This was a error on their end! Then they told me all this stuff to buy and I kept informing them I am allergic to it but they kept telling me to buy and use it. This was a complete joke! I used telehealth.com and was able to get exactly what I needed, no issues. Avoid GoodRX Care by all means!

Arvada, CO Costco will NOT honor the low price of Timolol Maleate "eyedroppers", 10 ml. Cited in GoodRx, and it appears Safeway will not either. Costs are just "wrong", according pharmacists, and they also are unwilling to sell in bulk as the GoodRx menus suggest. Just getting an estimate from these locations required doctor's offices to forward the prescription to them, which filters the budget shopper. While they quibble with the details, they clearly are discouraging customers and irritate doctors' offices. A call to GoodRx to mediate was unhelpful. Though an agent claims he contacted Costco and called me back, his explanation didn't wash... said this was an issue with the manufacturer and there was nothing he could do. It GoodRx actually has any kind of contractual agreement with pharmacies it must be toothless.

I went to use Good Rx for a prescription tonight for my wife. When I presented the Good Rx app to get the discounted price, I was told that for a narcotic prescription (opioid), California law does not allow any discounts on an opioid, and that I would have to pay the full cash price ($58 instead of $16). This type of information should be included as part of the app and/or web site. To say I am disappointed with Good Rx is a gross understatement!

I want to thank Good RX, just found out that I don't have any insurance and I'm a diabetic and needed my medicine and without Good RX my medicine would have been over $175 but I only paid $70. What a great help for us lower middle class. You guys are awesome. I will let everyone know how you help me and can help other people like me.