• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
551
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user johnm7572
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

This has been very helpful with the little things you miss that make you look great!

Thumbnail of user chitv1
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Is good for me due to can improve my writing skill and match words to correct

Thumbnail of user michalk70
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

I'm a student and use Grammarly to write papers, emails, and more. It is very recommended.

Thumbnail of user nelc6
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Thank you! Very helpful. Happy and satisfied. Love this daily, helps me with work emails daily.

Thumbnail of user gradyr23
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Helps with all my little errors and shows me and I can fix them in seconds.

Thumbnail of user srirupam
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

I'm thoroughly enjoying It. It gives me more confidence to pen down my thoughts. Love Grammarly.

Thumbnail of user sandrab2725
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Love the immediate feedback and suggestions! Keeps my writing improving from one paper to the next.

Thumbnail of user tonic259
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Grammarly should put in their vocabulary the shortcuts that are used in text messages and emails.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Toni,

Thanks for sharing your feedback with us! We strive to give our users a great experience, and it's our users’ feedback that allows us to continuously evolve.

We’ve forwarded your request to our product team so that they can take it into account when making future development plans.

Thanks again,
Grammarly support team

Thumbnail of user nickn437
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

Love it!
It's very quick to notify me of the grammar that needs to be corrected.

Thumbnail of user elizabethf1966
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Learning to be more precise in what I say and looking more at the sentence structure.

Thumbnail of user behshidn
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Grammarly corrects me, when i am in rush to respond to my emails. It is wonderful.

Thumbnail of user ryr5
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

I use it to avoid bad mistakes and the final result is my English is better

Thumbnail of user julitos
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

My experience was extremely good it helps a lot of words to improve my English skills.

Thumbnail of user lenl68
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I use Grammarly every day it just works. I have all my friends and family using.

Thumbnail of user kevins2875
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

I am doing college, and it has saved my grades in writing essays, papers, and emails!

Thumbnail of user medhatg1
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

I am studying English (IELTS) and I found that application very useful for my study thanks to Grammarly

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Medhat,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Thanks again,
Grammarly support team

Thumbnail of user vincenta388
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Helped me to write better and with correct grammatical expression..

Thumbnail of user jjp53
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Love it, so helpful! Could be more descriptive though.

Thumbnail of user edwarda779
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

I love it it helps me when it's hard for me to spell something and I really appreciate

Thumbnail of user seos49
1 review
0 helpful votes
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November 10th, 2023

EVERY TIME I TRY TO CORRECT THE CORRECTION THAT HAS TO BE NEEDED IT DOESN'T WORK AND IT PISSED ME OFF EVERY TIME!

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user niharikag2
Nicky G. – Grammarly Rep

Hi,

Our support team has contacted you directly to get a better understanding of the issue and see how we can help. But unfortunately, we haven't heard back from you yet.

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we kindly ask you to update your review and change the rating or mark this issue as resolved.

Otherwise, please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user judyc821
2 reviews
1 helpful vote
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September 18th, 2021
Verified purchase

Whatever site I'm typing into the Grammarly picks up my frequent typos so I am no longer experiencing regret because of the typos I make.

Thumbnail of user stephenyawa
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Very good user friendly and am enjoying it like the experience

Thumbnail of user sandrar2395
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Keeps me polished! I would not be the writer I am today if were not for Grammarly!

Thumbnail of user adriannad34
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Grammarly has been amazing at helping me out with my work.

Thumbnail of user lacih11
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Writing is really not my forte so I am grateful for the guidance and coaching I get from Grammarly

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

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Kristina M.
Typically responds within 20 days

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