• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    193
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 28 days

Positive reviews (last 12 months): 92.3%
Positive
578
Neutral
17
Negative
31
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David L.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,422)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user debh427
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Thumbnail of user destinyd86
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Grammarly is the best thing ever. I am writing a book, and it has helped with so much punctuation. I receive new tones every week. It makes my work very good and special. I would recommend this to anyone. Thank you, Grammarly.

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Thumbnail of user galinal20
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Hi, Grammarly: I quite liked your work. I have already decided to sign up and even tried to sign up for a plan, but when I filled out the form, I realized it was only for companies. And I am a natural person and not a legal entity. I don't know if a natural person can get a Grammarly plan. And if it is possible, then, what are the requirements for this? Thank you.

Thumbnail of user chelseah317
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I struggle with punctuation sometimes, and for my job, I do a lot of historical research, so in a professional setting, it's crucial that my papers are grammatically correct. Grammarly helps me understand where I struggle so I can correct my mistakes.

Thumbnail of user jaxsont2
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Every time I script on Roblox, Grammarly flags a bunch of spelling errors, but it's just the script language. Everything else is perfect, though! Keep it up, Grammarly!

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi,

Thanks for taking the time to share your feedback with us!

We strive to give all of our customers a great experience, and we want to keep improving. We've forwarded your comments to our product team so that they can take them into account when making future development plans.

Thanks again,
Grammarly Support team

Thumbnail of user dugaldg
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Grammarly comes up and obscures text and is difficult to switch off. I don't like your American English I like UK English without all your "z s", and I want to be able to add words to my dictionary that you don't "recognise" such as that last word!

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi Dugald,

We appreciate you taking the time to leave a review and are sorry to hear about your experience. We are committed to providing satisfaction to our users and would like to address any issues that you may have faced.

Could you please contact our support team at http://gram.ly/3zJAHbw with a full-screen video showing the issue? Here are some instructions on recording a video: https://gram.ly/3IeuXMw. Even a smartphone video will work!

We look forward to hearing from you.

Thanks again,
Grammarly Support team

Thumbnail of user rolandor113
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Grammarly is a great tool, but it needs some improvements. One of the things that bothers me is that sometimes I'm typing along and Grammarly is not working. I have to go back to the start menu and activate it. Furthermore, sometimes I might misspell something, and Grammarly has no idea what I'm trying to spell. It would be helpful if it could provide suggestions for words that I might be trying to spell.

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi Rolando,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user leilap45
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Grammarly does nothing but annoy me, even right now its not helping. Im not American so fix it or let me delete this app that was downloaded by my company.

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi Leila,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced.

Thanks again,
Grammarly Support team

Thumbnail of user hemshailabhs
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Grammarly has been a great aid for creating accurate, innovative and tone appropriate text from emails to whatsapp chats. Never imagined that a conputer tool could analyze sentences and suggest suitable changes. Wishing Team Grammarly a remarkable journey ahead!

Thumbnail of user cm1209
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The yellow highlights that remainon the page because they are behind a paywall can be very distracting and make it difficult to proof read on my own. Sometimes I turn it off to remove the noise and distraction on the screen.

Thumbnail of user adrians548
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Worked well thusfar. Until yesterday on a long email at correction nr 9 a window popped up directing me to the paid version. I would not edit further to correction nr 13...

Thumbnail of user rubnl1
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Grammarly is a very helpful tool that allows you to continue learning grammar while you write your e-mails or any kind of text, also it's an amicable system.

Thumbnail of user derd2
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

There's a lot of advantage of using grammarly but honestly after using it about a year or so I started to use chatgpt instead, grammarly could help me build a better text and sentences but sometimes it feels just a bit too bland

I'm mostly using the free version, so I don't know about the premium version or the ai version, but all in all chatgpt are more reliable for me at this point.

Thumbnail of user karenp3208
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

For free, the tool is very good. However, the G that floats around is ALWAYS in the WAY and slows me down. I have thought several times about deleting your application, but it's really helpful.

Thumbnail of user anetaa3
Aneta A. – Grammarly Rep

Hi Karen,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

If you’d like to turn off Grammarly in a particular application or on a particular website, open the Grammarly for Windows/Mac application settings by clicking the gear icon or right-clicking the floating widget.

You will have the option to turn off Grammarly for an hour or forever.

Feel free to contact us at http://gram.ly/3zJAHbw with any further questions or concerns you might have. We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user franka1311
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Expertly suggests best way to write correctly. Further, checks your spelling mistakes by showing alternatives to select at a click.

Thumbnail of user eliw95
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I like having the Grammarly tool, but it slows down my browser, especially when it's active in Google docs. And it's not easy to temporarily turn off Grammarly on a given page.

Thumbnail of user anetaa3
Aneta A. – Grammarly Rep

Hi Eli,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user nancyu730
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I started using Grammarly and it has changed my life! I love the suggestions and the help I get when writing an email!

Thumbnail of user ajazaliw
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

It's so smooth without interfering with what is being typed, and it's corrective approach is in real-time. Love it

Thumbnail of user leetoanes
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I am excited to use Grammarly. I encourage scholars to make use of it. It is a tool that is easy to use and friendly. My grammar has improved.

Thumbnail of user sherylw261
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

This application helps me to stay on track with my writing and grammar skills. It corrects and suggests, plus is so easy to use.

Thumbnail of user zoilas14
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

It helps me a lot not only with simple mistakes but also it gives me new alternatives to write better. Thank you so much Grammarly.

Thumbnail of user neelaiahs
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

My writing experience with Grammarly is lovely. Grammarly has increased my work speed. The mistakes I used to make with punctuation and the article 'the' have drastically diminished. Immediate correction of typographic errors by Grammarly keeps improving the quality of my writeups and messages. Due to Grammarly, I can do my writing work with more enthusiasm and less stress now.

Thumbnail of user amanis17
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I know whoever is reading this already knows how amazing Grammarly is even the free version, maybe you will find this silly but the most amazing thing about Grammarly is that it works on Excel, I can correct the text as I am working on the spreadsheet immediately. And the tone check thing? That is so great I love it, I use it after every email.

Thumbnail of user ankitt28
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Grammarly was always helpful for me in solving my English sentence, spelling, and grammer etc... releted to English Language
Thanks you Grammarly

Thumbnail of user tadelet2
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

I have used the free version of grammarly for about four months now. It's very helpful, mainly corrects punctuation mistakes. Intend to upgrade to get the full benefits. Thanks

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Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 28 days

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