• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user nebojsat1
7 reviews
60 helpful votes
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August 12th, 2018

PROS:
-Reliable
-Suggestions and corrections very helpful
-Desktop app great
-Like Correct with assistant

CONS:
-Not flexible when it comes to membership plans
-Premium too expensive
-Premium eventually comes to a bunch of synonyms
-Plagiarism tool not reliable
-Not Linux/LibreOffice friendly

Tip for consumers:
I wrote to the Grammarly support that it would be great to have a report document something like "This doc was checked by Grammarly," but no answer.

Service
Value
Quality
Thumbnail of user lygere
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

It gets annoying because when I'm in the middle of a sentence it pops up and tells me to fix it. It is nice though for when I write papers and misspell words.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi,

Thank you for taking the time to share your experience with us! We've shared your feedback with our team.

Thanks again,
Grammarly support team

Thumbnail of user joeb340
1 review
1 helpful vote
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August 21st, 2017

Just thought I would add that I used the product for 7 days, thought it was okay, but couldn't afford it at the moment, requested a refund and got it back right away.

Thumbnail of user markt923
1 review
0 helpful votes
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October 11th, 2020

I haven't made the move to premium yet, but I am a little disappointed that for some reason the format has changed. I use to be able to check my work against Grammarly, but instead, it prioritizes the need to advertise to make the upgrade. I will upgrade, but not just now. I liked how I could click the "G" icon and know what I need to fix. I WOULD LIKE THIS FORMAT TO CONTINUE. IS THIS BECAUSE I AM ONLY USING THE FREE OPTION FOR THE MOMENT? Please explain it to me. Thanks.

Thumbnail of user swarnalathag
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

Though I am sure of what I write, I have always been having doubts in punctuations and articles. Grammarly, like a mentor, holds my hands to write a document in an error-free way. Thank you Grammarly

Thumbnail of user danielm4981
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Your staff was very helpful in getting me started.

Thumbnail of user alinai5
1 review
229 helpful votes
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January 6th, 2019

I installed Grammarly on my iPad after seeing the ad on YouTube, but then it took me to a permissions area under the Settings and wanted FULL ACCESS TO EVERYTHING. It won't work without the full access.

I'm an author and I really don't want anybody having access to novels that are yet to be released, nor the outlines for other novels. They're something that I don't want stolen or distributed about the internet before they're published.

The permissions for Grammarly say that they want full access to anything you write, or have already written. Basically, everything you type on your device goes to them. That's on the free version and is quite frankly a very scary prospect. I instantly uninstalled it.

Although they say they won't take credit card details, reviews deny that claim and I can't see how they'd be able to take one lot of your data and not all of it. Really think before installing this program and just how much of your private life they're taking through the data on your device.

Thumbnail of user jordynh26
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

It's very good it helps with anything you might be confused about and gives you a good understanding

Thumbnail of user mikel462
1 review
20 helpful votes
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August 10th, 2017

Sorry but the word spell and grammar checker, as modest as it is, catches more.

Thye, caught by word, not Grammarly

NB; thye caught by both

At the intro of an email

Hi Dan,

It always wants to say Hi, Dan

Misses too much to use it exclusively

Thumbnail of user ikennad
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

Grammerly has done so much to improve my proficiency in article creation and management. Gotten so much approval on contents that proved impossible to approve

Thumbnail of user georginaht
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Grammarly is very helpful to me. My writing skills has improved. I'm certain it's going to improve my English

Thumbnail of user hiroshin4
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

I am teaching Square Dance for over 40 years in Japan. Square Dance is danced all over the world. The definition of dance is prepared at CALLERLAB (International teachers Association) in the US. In the COVID-19 situation, we communicate with the world widely using email and Zoom. In this situation, we need to communicate using English. So, I think Grammarly is a very important tool.

Thumbnail of user ellyw25
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

This website helps me feel very confident in every entry I submit for Dual Credit. Thank you so much for the impact.

Thumbnail of user garryb232
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Has been very good
Improves my grammar and makes sure it is correctly punctuated and spelled
It is certainly a great asset

Thumbnail of user eileeng90
1 review
0 helpful votes
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September 1st, 2020

I'm usually quite accurate with all the writing that I do, (or so I thought) until I tried Grammarly and found mistakes that the program corrected. I don't know what I would do without it now.

Thumbnail of user mayada.a
1 review
0 helpful votes
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June 12th, 2023

I WOULD RATE IT 0 IF I COULD BECAUSE IT GAVE ME AN 79 WHICH IS A C+ I WROTE A VERY IMPORTANT LETTER BUT STILL A 79 THE HIGHEST I GOT WAS AN 80 WHICH IS A B- VERY WORSE AND NO I'M NOT PAYING FOR THIS DUMB PREMIUM THING WHICH IS GONNA MAKE ME FAIL. DON'T PAY FOR PREMIUM OR EVEN USE GRAMMARLY I WAS THINKING MAYBE I COULD USE IT TO HELP ME WITH MY GRADUATION ESSAY BUT I"M NOT EVER USING GRAMMARLY ANYWAYS BYEE.

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Mayada,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user faraf3
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

.I had written a few lines to describe the mastery and mastery of a percussion artist, but Gramerli expanded and edited it in such a way that I could never have imagined it myself

Thumbnail of user mosesjacksond
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

Very effective and friendly to use
Active and punctual
Good for academic, does not make mistakes
I have used it to polish and improved my writing skills

Service
Quality
Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Moses,

We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.

Thanks again,
Grammarly support team

Thumbnail of user anitas897
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Soccer soccer soccer soccer socceer chicken is soccer for life and the people we love is so soccer in soccer with soccer as the soccer gets bigger rotation all the way around the sun

Thumbnail of user christinat757
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

I find Gammarly a great help spotting my typos and punctuation mistakes. It saves me time and rereads. It helps me to make the rhythm of my sentences work more smoothly.

Thumbnail of user queena21
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

I love grammarly I'm a student and it's so helpful when I need to write essays and send emails and I don't even have the premium I'm just using the free basic plan and it's great tbh I kept seeing th adds and just finally decided to get it and I'm glad I did!

Thumbnail of user ethann101
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

I'm so comfortable using Grammarly because I know I wouldn't have to make too many corrections to my emails and my spelling. I could just be writing and let Grammarly do all the correcting

Thumbnail of user uga
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

When I started grammerly my vocabulary was eh but when it helped me show how words matter I became very good at it thanks to grammerly my english has gotten better

Thumbnail of user kadenb5
1 review
0 helpful votes
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November 30th, 2020

Since I have used Grammarly my schoolwork has gotten better grades. So, when I started using Grammarly I didn't think it would work but now my writing has excelled.

Thumbnail of user ernestj79
1 review
0 helpful votes
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March 6th, 2022
Verified purchase

The only problem is google blocks, usage on Microsoft office personnel/when your come to download Grammarly extension
In use of URL, tick-tock advert blocks you or Opera advert stops blocks Grammarly extension so the office has no,
Grammarly only Microsoft editor available, I wanted Grammarly.

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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