• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user dallasr64
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I love this tool. I only wish that premium was free for people like me who really can't afford it. I'm in college and I reaiiy don't have much money.

Thumbnail of user kennethp1058
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

I have been using this for about a month now and it is fantastic!

Thumbnail of user robertod215
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

It is an easy-to-use, reliable, and, most of all, a great product. It corrects me and provides good ideas.

Thumbnail of user deepakb62
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

I have been using Grammarly for the last two years. It is a good experience to use it.

Thumbnail of user robh484
2 reviews
5 helpful votes
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January 5th, 2021

Grammarly was good for a wile but as soon as I had a problem it would not load and I wasted so much time trying to get it to load when I could have been working

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marieloisj
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

I am quite excited to be part of Grammarly as I believe that the English language is understated, the assistance give by Grammarly can only enhance our appreciation of expression.

Thumbnail of user kawthara6
1 review
1 helpful vote
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March 15th, 2023

Makes me need to pay for premium or business so that I can get helpful features but I do not have PayPal or a credit card because I am only 12 years old

Tip for consumers:
do not use it it is a scam

Products used:
nothing

Service
Quality
Thumbnail of user joycef95
2 reviews
11 helpful votes
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October 17th, 2020

Easy to use, improves accuracy and tone of writing! Free version meets general use needs. Catches common errors consistently.

Thumbnail of user razzn
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

I love this so much but I think the membership should be free for students and teachers I think it would work well for kids that have IEPS or Spelling desbitys

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We are happy to tell you that Grammarly provides a heavily discounted offer for students. You can submit your student discount request to the Grammarly Support team using your school email address here: http://gram.ly/3zJAHbw.

Thanks again,
Grammarly Support team

Thumbnail of user andrse2
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

It's been wonderful. I'm writing more professionally and fluently.
Thank you

Thumbnail of user obinnasamuelo
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

With this application, I have been able to make use of correct English words and I must rate it 100 percent because I derived satisfaction using the application.

Thumbnail of user successchisomo
Success Chisom O.
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Worth the space in my devices.
Many thanks to the developers!

Thumbnail of user ihatef2
1 review
0 helpful votes
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January 22nd, 2023

You $#*!ing ramen muncher get out of my youtube ads you're a real ching chong and sound like a big fat xi jing pi yo name is probably Zao Chang Hao Jong Wo Zhensai Wojo Bing Chilling and you look like a $#*!ing cobra kai mother$#*!er.

Tip for consumers:
$#*! off

Products used:
Slave

Service
Quality
Thumbnail of user supriyam15
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Thank you for making my grammar correct and rectify it. Help me also in future. Great work done by you.

Thumbnail of user phongh5
1 review
0 helpful votes
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September 3rd, 2020

Your Grammarly helps me a lot in writing in such a native manner of English with grammar and vocabulary correction so that I can feel more and more confident in writing.

Thumbnail of user cheryls2203
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Someone hacked my account and Sally Brooks turned me in to a company that only alerts some people for bad language. I am saying no.

Thumbnail of user jeffb1124
1 review
16 helpful votes
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September 30th, 2020

They take your money even if you think you wsnted it forva limited tim and charhge you 140.00.
They are unable to be reached by phone and if you inquire they dendbyouban emsilbthat diesnt sdress your concern. The doftware isbtgevsamevas the free version or wirse. They sooear to have engineered their fraud better than their software. Such is the nature if some buisness models. There prifit us centered sroundbdeciet!

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi Jeff,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. We have reached out to you separately to gather more details and see if we can help further.

In the meantime, allow us to clarify. Currently, Grammarly offers the following rates:

Monthly Subscription - $29.95 USD/month
Quarterly Subscription - $59.95 USD/three months (billed as one payment)
Annual Subscription - $139.95 USD/one year (billed as one payment)

To ensure that our users are aware of the cost savings of an annual subscription, we also list prices by the average cost per month, although plans of more than one month are billed as one charge.

We hope this clarifies the matter for you.

Thanks again,
Grammarly support team.

Thumbnail of user sandyk355
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

English was my worst subject in school so I never was good at spelling or sentence structure. Grammarly saves the day for mr.

Thumbnail of user bc355
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Doesn't work for Google Slides. Grammarly Go AI unfair with only 100 proms per month. I don't like that you have to pay to write with proper grammar.

Thumbnail of user patiences26
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Excellent app helps my books in grammar and well constructed sentences

Thumbnail of user albertokapambah
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Grammarly has improved my writing skills and whenever I send out a message or important document, I am confident that I am sharing a well written message.

Thumbnail of user chuckd222
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Very helpful and this is something I have long needed...

Thumbnail of user julietaa16
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

I AM LEARNING WITH GRAMMARLY.I HAVE TO PRACTICE EVERY DAY.TODAY I GOT AN EMAIL FROM GRAMMARLY ABOUT MY PROGRESS!

Thumbnail of user jobh17
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

It does what it says it does it did have a few glitches on google docs
But that because of how many words I had other than the glitches (which I think have been patched) it's been great!

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hello,

Thank you so much for your positive feedback and for taking the time to post this review!

As for the issue you mentioned with Google Docs, if you have any further trouble, please don't hesitate to contact our customer support team by submitting a request at gram.ly/3zJAHbw.

Thanks again,
Grammarly support team

Thumbnail of user amberb672
1 review
0 helpful votes
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December 25th, 2021
Verified purchase

I LOVE Grammarly keyboard! I install it on every mobile device I use, and look forward to the "insights" emails that I receive regarding my achievements.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Amber,

Thank you so much for your positive feedback and for taking the time to post this review.

It’s our users’ feedback that allows us to constantly improve our product. We’re so glad you’re happy with the Grammarly Keyboard.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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