• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
See all photos
How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user muhammadi117
1 review
0 helpful votes
  • Send Message
October 29th, 2021
Verified purchase

Specially for non native English writers and speakers, this is an amazingly helping app. It adds value and authenticity to the writing experience.

Thumbnail of user adinag13
1 review
0 helpful votes
  • Send Message
February 23rd, 2023
Verified purchase

This ap requires very little thinking, I love that it corrects my grammar, it's been a long time since my last English class.

Thumbnail of user marys2476
1 review
0 helpful votes
  • Send Message
October 31st, 2020

I love this app, it makes corrections so easy and tells you if your tone is too aggressive. Helps with spelling and punctuation.

Thumbnail of user camillat10
1 review
1 helpful vote
  • Send Message
October 21st, 2020

5-star customer service! They really good the extra mile and have a great product and fan base. Definitely would recommend them to others!

Thumbnail of user tracyv204
1 review
0 helpful votes
  • Send Message
April 20th, 2023
Verified purchase

I had a friend tell me about Grammarly and it's the best advice I have received for my academic career so far!

Thumbnail of user kannal
1 review
5 helpful votes
  • Send Message
May 19th, 2021

When I clicked dismiss (I do not like the suggestion), it pops up again after a few seconds.
This is very annoying.

Thumbnail of user valeriiai
Valeria I. – Grammarly Rep

Hi Kanna,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We have reached out to you separately via email to gather more details. We look forward to speaking with you and putting things right.

Thanks again,
Grammarly support team

Thumbnail of user jeromek95
1 review
0 helpful votes
  • Send Message
April 6th, 2022
Verified purchase

Grammarly has a really nice integration in the different software I am using. The corrections are efficient, immediate, and easy to integrate.

Thumbnail of user abdulwaheedw
1 review
0 helpful votes
  • Send Message
November 27th, 2022
Verified purchase

I am frequently use in my review article writing, it help me a lot to correct my spilling and grammar.
Thanks Grammarly

Thumbnail of user dianag364
1 review
0 helpful votes
  • Send Message
December 22nd, 2020

It's great it helps me write my texts and I could recommend it a people who need to improve their English. Thanks!

Thumbnail of user ivyg50
1 review
0 helpful votes
  • Send Message
February 15th, 2022
Verified purchase

I wish it would stop telling me that lots of my names are wrong or incorrect, even if I know they're right.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Ivy,

Thank you for taking the time to leave us a review.

We appreciate you raising your concern about how Grammarly treats name suggestions. We know we can improve in this area, and we'd love to look into your experience further. Please feel free to provide the names that were offered incorrect suggestions via gram.ly/3zJAHbw so we can have our team address them.

In the meantime, please note that you can also add names to your personal dictionary, and our writing assistant will no longer flag them. Here's how to do that: https://gram.ly/cbbHWbj.

Thanks again,
Grammarly support team

Thumbnail of user irmacenas
1 review
0 helpful votes
  • Send Message
December 12th, 2020

Download the app, it's got great for English class. I have only had it a couple weeks and I'm really enjoying it.

Thumbnail of user harmonys29
1 review
0 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

Grammarly is so good it helps me with my school work and I want to thank you! Your helping me right now

Thumbnail of user blairw63
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Always use Grammarly, find it a great help - especially as I have dyslexia. It helps me spot most errors in my work

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Blair,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We will be sure to share this message with the rest of our team.

Thanks again,

Grammarly support team

Thumbnail of user chrishau
1 review
1 helpful vote
  • Send Message
May 26th, 2022
Verified purchase

Grammarly is so nice and helps me with my writing and that sometimes it can be annoying but its okay, I got used to and yeah! New awards every week

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Chrisha,

Thank you for taking the time to leave us a review!

Please continue to share your feedback with us. If there's anything specific you'd like us to improve, feel free to reach out to our support team at https://gram.ly/3gSJ5wO.

Thanks again,
Grammarly support team

Thumbnail of user grammarlyd
1 review
35 helpful votes
  • Send Message
June 17th, 2019

They buy so much ad space on YouTube and reply the same annoying ads. Just can't wait for the 5... 4... 3... 2... 1... Skip Ad to come fast enough.

Thumbnail of user siml10
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

I used it for academic papers and worked well. Must read many times because it changes the meaning of a sentence.

Thumbnail of user edwardscyniam
1 review
0 helpful votes
  • Send Message
June 20th, 2021
Verified purchase

User friendly, It gives you the experience to meet various alternative of proper prepositions, conjunctions, adverbs, proper spellings and many more.

Thumbnail of user kenichik2
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

I wanted this kind of tool for a long period. It seems that my colleagues feels my English dramatically has improved.

Thumbnail of user anandm47
1 review
0 helpful votes
  • Send Message
April 17th, 2023
Verified purchase

Grammarly assisted me in so many ways to produce professional documents, especially in terms of spelling, word usage and sentence construction.

Thumbnail of user leonardn37
1 review
0 helpful votes
  • Send Message
December 17th, 2020

This an awesome program and love using it. How do I share with my kids for their school work and college?

Thumbnail of user samanthaf361
1 review
0 helpful votes
  • Send Message
January 26th, 2022
Verified purchase

Grammarly is a wonderful tool. I'm not a serious writer so don't need the advanced versions but I'll bet they're great!

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Samantha,

Thank you for taking the time to leave us a review!

Please continue to share your feedback with us. We love sharing it with our team!

Thanks again,
Grammarly support team

Thumbnail of user somnathd6
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Some times it's not allowing me to write my own feelings,
But I am happy to use it...keep it up team

Thumbnail of user lokit1
3 reviews
1 helpful vote
  • Send Message
December 6th, 2020

The autocorrect is very slow and sometimes does not even pick up things. It also makes mistakes. A lot of mistakes.

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi,

Thank you for taking the time to leave us a review, and for bringing this issue to our attention. We’re sorry to hear things don't seem to be working properly. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We just opened a ticket with our support team that includes the details you mentioned here. They'll email you directly to help investigate the issue.

We look forward to speaking with you directly and finding a resolution to your problem.

Sincerely,
The Grammarly Team

Thumbnail of user twilah25
1 review
0 helpful votes
  • Send Message
December 11th, 2022
Verified purchase

Have installed the Grammarly keyboard on my devices. Enjoy ease of switching keyboards and tips for spelling, punctuation and sentence structure.

Thumbnail of user dereks432
1 review
0 helpful votes
  • Send Message
November 29th, 2021
Verified purchase

This helps a lot with my homework, and my only request is that Grammarly will hopefully become useable to google slides.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

How do I know I can trust these reviews about Grammarly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Grammarly?