• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user sounakb
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

It works on all application and provides a very good experience. It doesn't work in the google forms.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi,

Thanks for sharing your feedback with us! We strive to give our users a great experience, and it's our users’ feedback that allows us to continuously evolve.

We’ve forwarded your request to our product team so that they can take it into account when making future development plans.

Thanks again,
Grammarly support team

Thumbnail of user johnk3040
1 review
0 helpful votes
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June 17th, 2021
Verified purchase

Love Grammarly. In a fast-paced work environment, Grammarly has caught many errors that may have otherwise been missed.

Thumbnail of user hollyh435
1 review
1 helpful vote
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May 11th, 2021

Grammarly is a helpful tool and I'm grateful it exists! Even contacting customer support was a good experience.

Tip for consumers:
It's a helpful tool, but don't expect it to be perfect. It's still a computer after all.

Service
Value
Quality
Thumbnail of user happym162
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Thank you for the backup... it is a great relief to send properly written communications to all parties.

Thumbnail of user siddeshk1
1 review
0 helpful votes
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September 18th, 2020

My confidence level is well relaxed after this app I can freely typing my sentence without any fear.

Thumbnail of user annmarieh47
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Grammarly has made some lovely suggestions regarding clarity and has saved my assistant from publishing wonky email content.

Thumbnail of user sattamg
1 review
0 helpful votes
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October 5th, 2020

I'm learning with Grammarly for everything in English.
Basic, professional, with friends or family.
I recommend to all

Thumbnail of user sheilab829
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I am very happy with Grammarly - no complaints and again being made aware of grammar I had forgotten.

Thumbnail of user aniketr4
0 reviews
0 helpful votes
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January 2nd, 2022
Verified purchase

Best application to correct your sentences and understanding nature of your sentence. I really love it thank you.

Service
Quality
Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Aniket,

We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.

Thank you,
Grammarly support team

Thumbnail of user adewalea13
1 review
0 helpful votes
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November 24th, 2021
Verified purchase

A very useful tool. It is very efficient to track misspellings, wrong use of Grammar, and many more.

Thumbnail of user pornchair
1 review
0 helpful votes
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November 28th, 2020

Grammarly helps editing my report and makes my writing looks professional. We will subscribe the premium version soon.

Thumbnail of user ronh775
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Grammarly has returned me to the proper way of using language and punctuation and I am very grateful!

Thumbnail of user johnj2342
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

As you can see I need help. Grammarly very helpful. Sometimes I override it's suggestions but usually perfect

Thumbnail of user jabum4
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

Happy all round with the service. I only joined in November and my writting quality has improved greatly.

Thumbnail of user juliannaa12
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

It works as described. I like it for my school work. It has a fit when I'm just texting regular people this, and if be nice if talk to text worked

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Julianna,

We appreciate you taking the time to share your feedback with us. Your support means the world to us!

As for the voice typing feature request, could you please contact us at gram.ly/3zJAHbw and specify with which product exactly you'd love to use it: the Grammarly Editor, Grammarly for Windows and Mac, the Grammarly browser extension, the Grammarly Editor for Windows or Mac, Grammarly for Microsoft Office, Grammarly for Microsoft Word on Mac, or one of our mobile applications (Grammarly for iPhone, Grammarly for iPad, or Grammarly for Android)? We'd love to help you with this.

Thanks again,
Grammarly support team

Thumbnail of user zadeb
1 review
38 helpful votes
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December 11th, 2017

They do Illegal auto pay even though I canceled it! Horrible service and Company! Stay away! I honestly can't believe this company is still alive!

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Thumbnail of user saulp27
1 review
0 helpful votes
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January 9th, 2021

Since i dropped out of school after 1st grade, G helps me a lot and does not hit me on the hand with a ruler.

Thumbnail of user lorih1043
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I love using Grammarly. It is easy and catches my spelling errors and sometimes offers me suggestions to make the meaning of my writing clearer.

Thumbnail of user anthonyq277
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Grammarly is the best Keyboard out there, Because if I get a word wrong it corrects me. It also gives me suggestions for other words.

Thumbnail of user abdulrhmana28
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Helpful in bussines emails and very fast but some times it stuck i dont know why but overall i will give 8 out of 10

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hello Abdulrhman,

Thank you for taking the time to write this and for pointing out this issue. We strive to give all of our customers a great experience, and we want to keep improving. Also, thank you for your kind words about Grammarly. Our team members love to hear that our users enjoy using our product.

As for the issue that you mentioned, please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide some more details about this so we can take a closer look.

Thanks again,
Grammarly support team

Thumbnail of user williamc1931
3 reviews
0 helpful votes
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October 24th, 2020

Grammarly has saved me so much time and gave me more confidence in my writings. Being a writer, I will use Grammarly to write professionally.

Thumbnail of user bubbleb1
1 review
3 helpful votes
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June 12th, 2019

I admit it first: I have not tested gramarly. Why? Because I strongly dislike who ever try to force me doing something. It's irrational as mush as it would be irrational for you to not promote your product, but I heavily dislike the aggressive and self-righteous manner you do your advertising.

I see your advertising almost everywhere, your targetting system may detect me as a perfect client and focused more on me than on the average client but only the first add leave me with a little "why not..."... the hundred following advertising just makes me angry!

And I'm sad to tel that, but all your advertising is crap! Showing your product as so futile and so fake: "interviews" of people who are obiously too delighted to have only looked at the tool, or an other man who is too proud to lie(.?) at his future colleagues about themselves! I don't consider using modern tool as cheating but your adverting sounds like the opposite. Where someone is pretending to be who he isn't so much that he doesn't recognise himself.

And even if if I don't disagree with using tool to enhance my writing/communication, are you really proud of promoting lies and fakes so much? A tool that promise so much without a single clue! That someone that can't recognise his own work sounds right for you? That insisting so much with a jackhammer that "it's free" just to make you forgetfor a moment that nothing is free in our world and not saying how they fool you to may money from what ever they extract about you?

Thumbnail of user munirs10
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

We tried this service with poor and good standard sentences. So far we got excellent service,

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Thumbnail of user francism488
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

It helps a lot especially for my emails. Thank you Grammarly

Thumbnail of user velinar1
1 review
0 helpful votes
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December 17th, 2023
Verified purchase

It's been straightforward and quite easy to use. Quite useful for quick reference and speed typing. Highly recommended!

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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