• Grammarly

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Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user natalieb630
2 reviews
1 helpful vote
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May 26th, 2022

I use this app all the time. I can say that it helps me in my work. So I just want to say thank you guys.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Natalie,

We appreciate you taking the time to share your feedback with us. Your support means the world to us!

We'll do our best to continue to give you the kind of service you deserve.

Thanks again,
Grammarly support team

Thumbnail of user sigmundd4
1 review
0 helpful votes
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May 16th, 2022

Great grammar service you get for free both for browsers and apps for the PC. My confidence in writing online has increased because of this service.

Thumbnail of user rumia2
1 review
0 helpful votes
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December 1st, 2020

Helpful website to write correctly and wonderfully i love using it wonderful experience awesome website

Thumbnail of user zarak37
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

It helps me with my school and Emails that I write to my friends and it's very helpful for me as a student in year 1

Thumbnail of user britneyh37
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

It helps me correct my spelling. Write better essays and fix yo mu current work. I also used it to fix my bio on Linked In.

Thumbnail of user lucindah26
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

It gives great feedback to help edit your work. My teacher even asked me what platform I was using and she said that it was great!

Thumbnail of user christopherc1688
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

Good experience for better communication and corrections that are very valuable during email and discussions.

Thumbnail of user veronican67
1 review
0 helpful votes
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October 5th, 2020

Yes, I love Grammarly because it saves me so much time. The feedback on my work is wonderfully encouraging too.

Thumbnail of user alext598
1 review
0 helpful votes
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December 2nd, 2020

A wonderful website for authors especially beginners. I highly recommend it in editing grammar mistakes.

Thumbnail of user edwardj406
1 review
251 helpful votes
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February 29th, 2020

They renew your subscription automatically even if you cancel it. Fraud alert! Scammers from Ukraine. No customer service phone number at all!

Thumbnail of user johns5803
1 review
0 helpful votes
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February 12th, 2020

Grammarly is amazingly amazing and when writing essays for class, it will always correct my spelling.

Thumbnail of user richardn830
1 review
2 helpful votes
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July 25th, 2021

I have been testing Free Grammarly for about a week now, primarily with previously-proofed manuscript chapters. I wanted to see if it was worth the investment. However, I have found significant flaws, and more than one outright deception.
Without upgrading, the preferences for creative writing are locked, which means that colloquial dialog is constantly flagged. The algorithm appears to be comma-crazy too. Commas everywhere, and my editor agrees this is nonsense.
But let's discuss that Premium grammar checker.
I stumbled onto this by accident when Grammarly decided to promote their Premium fixes on one of my chapters. (By the way, the 'promotion' brought my $1400 laptop to a crawl.) First thing it did was flag every quotation mark. Every one of them. 88!
I thought this was a font issue and changed it but to no avail. I thought indentations might work, but Grammarly doesn't indent and the Premium flags indentation. Not convenient.
The most insidious discovery was how Grammarly hides some of the free feature fixes from me and reserves them for Premium, such as extra commas, commas a professional publishing editor said were unnecessary. I discovered this by fiddling around on the page promoting the Premium and watching the number of fixes rise or drop depending on what I did. Should I pay $25 a month for fixes my editor would delete?
The final thing I did was to paste in Chapter 1 of The Great Gatsby. Grammarly only found 41 grammatical errors ("To-day", for instance, which still flags as an error on their 'web checker'. I shall uninstall it in a few minutes).
Now, if ol' Scott Fitzgerald would only upgrade to Premium they offer an additional 81 fixes that will make his story-telling shine!
This product is most-deservingly NOT recommended.

Thumbnail of user carlosl583
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

Needed a little help with my writing skills and this is the best help ever.

Thank you!

Thumbnail of user alaineyah
1 review
0 helpful votes
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December 4th, 2020

Amazing but

You know I'm in school so it helps me a lot but sometimes it doesn't work but it is like the best app ever thank you so much Grammarly I love your app a lot thx

Thumbnail of user gayatris14
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

I am really happy to use Grammarly since it helped a lot when I needed to do some projects and stuff.

Thumbnail of user gregoryh750
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

Amazing how much time one can gain by using this software and how it can help improve the quality of writing!

Thumbnail of user josephc3260
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Never have I been able to express my thoughts so clearly and explicitly till I start using Grammarly. Thank you, Grammarly

Thumbnail of user abbyt24
1 review
172 helpful votes
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April 1st, 2019

It simply doesn't understand the context. 3/4 of its suggestions or corrections makes no sense and its so expensive. Scam scam!

Thumbnail of user adamp805
1 review
0 helpful votes
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May 23rd, 2022

Work as it should, got me when I was typing my school work and helped me to express the sentences correctly.

Thumbnail of user pedrok35
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I am not able to use it get need a little more instruction I am sure I'll like it if looks great to me

Thumbnail of user nataliec509
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Proper grammar is so important. Grammarly works wonders. I recommend everyone have Grammarly. It is an easy fix to grammatical errors.

Thumbnail of user claireh284
1 review
0 helpful votes
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May 26th, 2022

The team refunded me a membership renewal and made sure I was catered to. The platform itself is great. I recommend.

Service
Quality
Thumbnail of user dianew933
1 review
0 helpful votes
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April 20th, 2021

Your corrections for my grammar is a big success! It's great! Thanks so much! Your comments help me improve a lot!

Thumbnail of user altafb
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Grammarly has helped me improve my writing. Some small mistakes always happens when you write, grammarly comes in to save you.

Thumbnail of user saifula5
1 review
0 helpful votes
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December 20th, 2020

As a teacher grammarly helps me a lot to proofread my writings while feeling something is not up to the mark.

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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