• Grammarly

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Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user suzant9
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

I learn new things every day the proper use of prepositions and always correcting my English. I'm happy with Grammarly

Thumbnail of user bonganin2
1 review
0 helpful votes
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March 14th, 2022

It is making the writing very easy and it also conveys a clear message to the reader. I will recommend this to anyone who is keen to use it.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Bongani,

Thank you so much for your positive feedback and for taking the time to post this review.

It's our users' feedback that allows us to constantly improve our product. We're so glad you're happy with Grammarly.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

Thumbnail of user simrtir
1 review
0 helpful votes
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October 2nd, 2020

Everyone should take this Grammarly app.
It has helped me so much in my school
Thank u so much Grammarly

Thumbnail of user ayshaa21
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Grammarly is fantastic, nothing is wrong with it.
It doesn't correct you right away it just suggests it, you can pick whether to accept or not!

Thumbnail of user josiep62
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

It helps me so much I love it! In every class discussion, it helps to look more professional and clearer.

Thumbnail of user richardl1146
1 review
0 helpful votes
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September 13th, 2020

I write a weekly blog. The Grammarly editor has improved my posts judging by the reader's response to the posts

Thumbnail of user ngoa1
1 review
0 helpful votes
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December 16th, 2021

It help me a lot. Because I am using grammarly, my essay got A grade. I recommended students use Grammarly!

Thumbnail of user suep412
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

It works excellent but only sometimes it corrects some comma mistake that I don't to change. But still excellent work!

Thumbnail of user celinad7
1 review
0 helpful votes
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November 5th, 2020

It sometimes works, but not always when I am typing. I wish It would be there every time I'm typing.

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi Celina,

Thank you for taking the time to leave us a review.

We're sorry to hear things don't seem to be working properly. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We have reached out to you separately to gather more details.

We look forward to speaking with you directly and finding a resolution to your issue.

Grammarly support team

Thumbnail of user williamm5104
2 reviews
0 helpful votes
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March 20th, 2023
Verified purchase

I think your product is great. However, one thing that i don't like. The fact that after a boot I must remember to initiate your product.

Thumbnail of user lakshmiv18
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

I realized how much grammar counts when communicating. I am so happy I downloaded Grammarly. I is a life save

Thumbnail of user garyt834
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

I have just started with Grammarly and so far I have found it very useful.
I look forward to continued success with it in the future.

Thumbnail of user alliec65
1 review
0 helpful votes
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November 20th, 2022

It often gives me wrong answers and I don't like them. They often have wring grammar, and they don't work with my sentences.

Products used:
Grammarly

Service
Quality
Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Allie,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at https://gram.ly/3zJAHbw?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

Thumbnail of user ambrosiad1
1 review
32 helpful votes
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February 13th, 2018

They make it so hard to cancel and get a refund and there's no telephone to contact! They are a rip off! Beware!

Thumbnail of user stranjbrewm
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

I have found great satisfaction in the improved quality of work that I write, and love the edification I receive along the way!

Thumbnail of user gabya16
1 review
0 helpful votes
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March 18th, 2021

It's an awesome app and it very helpful.
So far it been a really good app I love it.
It uses academic vocabulary words and I like that.

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Thumbnail of user williams4493
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Works well and suggestions have been received well. In my role, I want to model strong and effective communications to all my stakeholders.

Thumbnail of user johns10266
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

I write every day with people in my ministry and Grammarly has been a blessing, both in time and quality in my writing...

Thumbnail of user lorraineh208
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

Would be nice to have Grammarly accept foreign languages or a feature to add to a foreign dictionary for users.

Otherwise very happy!

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Lorraine,

Thank you for taking the time to share your feature idea. We can see how this feature can be useful to some of our other users too.

Please note that we're not working on adding this at the moment, but we'll pitch your idea to the team and see what they think.

Thanks again,
Grammarly support team

Thumbnail of user joseb467
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

My experience has been excellent using Grammarly. It has helped me improve my grammar substantially. Worth it to jump to the Pro version.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Jose,

Thank you so much for your positive feedback and for taking the time to post this review.

It’s our users’ feedback that allows us to constantly improve our product.

Thanks again,
Grammarly support team

Thumbnail of user meherb
1 review
0 helpful votes
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November 20th, 2020

It is good it helps me in my writing you should use it
Sometimes it does not give the right word but it does most of the time

Thumbnail of user danielb2045
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

It helps a lot with non native speakers. Its a lot quicker and easier to express yourself in a clearer and correct manner.

Thumbnail of user aryahik
1 review
3 helpful votes
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October 23rd, 2020

It actually helps me to write mails. It's really very helpful. It also helps me to avoid silly mistakes. The best spelling checker.

Thumbnail of user bobg660
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Very good experience with this website (and extension). I get very descriptive writing when using this

Thumbnail of user shettimaf
1 review
0 helpful votes
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October 13th, 2020

It is a very good software to aid good writing. The developer did a good job. I am pleased to recommend to anyone around me

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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