• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
See all photos
How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user zk27
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

Satisfactions!
From begining up to present, trully I've been getting much better thing about!
Congratulation!

Thumbnail of user jasonw1145
1 review
0 helpful votes
  • Send Message
January 11th, 2021

This program checks my book it helps me learn and improve too! It checks my mail and stuff even this paragraph! SOO GOOOOD!

Tip for consumers:
USE IT TO CHECK WORK AND SHOW DEFINITIONS.

Products used:
Does not sell stuff

Service
Value
Shipping
Returns
Quality
Thumbnail of user chloied
1 review
0 helpful votes
  • Send Message
October 11th, 2021
Verified purchase

I love Grammarly because it helps with writing and does a lot for me that's why its a full 5 star

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Chloie,

Thank you so much for your positive feedback and for taking the time to post this review.

It’s our users’ feedback that allows us to constantly improve our product. We’re so glad you’re happy with Grammarly.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

Thumbnail of user tss7
2 reviews
0 helpful votes
  • Send Message
November 23rd, 2022
Verified purchase

Really helpful to have another set of eyes on what you write. I love that it picks up on my tone!

Thumbnail of user maximilianoa6
1 review
0 helpful votes
  • Send Message
April 1st, 2022
Verified purchase

It helps me reduce my time on school work. I have 90 minute classes but it flies bye like nothing.

Thumbnail of user almedan
1 review
1 helpful vote
  • Send Message
October 22nd, 2021
Verified purchase

I am 82 years old and grammar help me a lot thank you for let me use it on facebook.

Thumbnail of user catef2
1 review
0 helpful votes
  • Send Message
September 30th, 2021

Hello! I love this app but i wish their was more free stuff because some can't afford it
Thank you!

Thumbnail of user mikeg1990
2 reviews
0 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

It's all that and some, Can't tell you how many times this app saved my life at work. Thank you

Thumbnail of user tamakiy1
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

Quick replacement and better expressing nuances in various contexts.

Thumbnail of user tuanac
1 review
17 helpful votes
  • Send Message
July 3rd, 2018

For the record, I would say I'm pretty interested in writing whether it would be an original novel or fanfiction. At that time, I was preparing quick drafts for my new story. I was listing my character's personality traits and I used impatient, an abjective which means you're not calm and patient. Grammarly thought I might have confused the words and recommended inpatient, a noun which means a patient staying in a hospital. I was sure I did no wrong so I chose to ignore it. However, Grammarly kept on pointing it as a mistake 'till it grew annoying.

That wasn't the first time Grammarly was the one mistaken. In the same drafts, I wrote something along the lines of "a popular game series those who don't know of are literally lynched by the fandom" and Grammary told me to replace "are" with "being". Now, I'm sure I was right here. My sentence used passive grammar, like "flowers were watered" or "the game was played". In my sentence, "a popular game series" was the noun while "those who don't know of are literally lynched" was describing the noun. There, "those who don't know of" was the subject in a passive sentence (object in an active one) and "are literally lynched" was its continual. I can rewrite it in active as "an ambiguous subject lynch those who don't know of".

Even while writing this review, Grammarly insisted that my accurately used "its" and "in active" should be replaced with "it's/it is" and "inactive/in action".

Now, I'm not saying I should never disagree with Grammarly but the way the ignore option doesn't work and Grammarly returns insisting that I'm wrong is annoying. I hope the staff works on it. Actually, Grammarly isn't that bad at acknowledging we're right. There's your personal dictionary, I used it for the word gallow which means stage for execution by hanging and a Japanese name Saihara which Grammarly tried to fix as Sahara. I just want the ignore option to improve like the personal dictionary is too.

Other than that, Grammarly really helps me with the grammar mistakes I did out of distraction or when I type something wrong with the keyboard.

I don't have the premium service so no comment about it.

Thumbnail of user sallyt310
1 review
0 helpful votes
  • Send Message
December 23rd, 2023
Verified purchase

I love it as it helps me so much in writing, and spelling correctly.

Thumbnail of user ia68
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

Good, but too much information is not available for non-premium users.

Thumbnail of user peterc2394
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

This helps me write better-worded texts when messaging others besides friends.

Thumbnail of user muhammadt115
1 review
0 helpful votes
  • Send Message
December 21st, 2023
Verified purchase

There is still ground for improvement. And the keyboard is very slow, please improve it

Thumbnail of user hannaho61
1 review
1 helpful vote
  • Send Message
May 10th, 2021
Verified purchase

Very helpful! I love it so much! Grammarly corrects all my mistakes and I am just a free user!

Thumbnail of user asmaak4
1 review
0 helpful votes
  • Send Message
January 7th, 2022
Verified purchase

I feel more confident when i use it and send my words to other after double check by grammarly.

Thumbnail of user steves2437
1 review
0 helpful votes
  • Send Message
November 29th, 2021
Verified purchase

Pop up's scared me at first but got to know how to use them and it's a great app

Thumbnail of user ismaelr49
1 review
0 helpful votes
  • Send Message
November 7th, 2021
Verified purchase

I use grammarly all the time for school as it helps me have a better understanding for my docs

Thumbnail of user jaca5
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

There is confusion with commas and it does not seem to catch all errors but overall is very good.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Jac,

Thank you for taking the time to share your experience with us! We've contacted you directly to get a better understanding of the issue and see how we can help.

Thanks again,
Grammarly Support team

Thumbnail of user ashleyl867
1 review
0 helpful votes
  • Send Message
June 30th, 2022
Verified purchase

It's been brilliant so far and helped so much, So many sentences and words I wouldn't normally use but now use a standard because of Grammarly.

Thumbnail of user alanb1513
1 review
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Precious time saved and confidence to write emails and letters without mistakes.

Thumbnail of user matildaf8
1 review
0 helpful votes
  • Send Message
November 10th, 2021
Verified purchase

For the first time, i did not know how to speak because Im not from the USA so this app helped me so much thank you!

Thumbnail of user mdw12
1 review
0 helpful votes
  • Send Message
October 13th, 2020

It's a great app to make your grammar appropiate. I just love it. I reccomend eveyone to take this service.

Thumbnail of user aleksandrat16
1 review
0 helpful votes
  • Send Message
December 31st, 2023
Verified purchase

Nice, fun, cool, slaying the day away auto correct

Thumbnail of user ananomysa
1 review
0 helpful votes
  • Send Message
December 4th, 2021
Verified purchase

Normal Grammarly is pretty good it works almost every wheres like on this review although I wish it was better a lot of stuff is Grammarly premimun

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

How do I know I can trust these reviews about Grammarly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Grammarly?