• Grammarly

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Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
551
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user ogbonnayae
Ogbonnaya V.
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

I now prepare text messages and reports at ease and error-free.

Thumbnail of user electronictechparkj
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Nice to see to be error-free, when engaged in authentic communications.

Thumbnail of user vijayg40
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Good on grammar correction, need some more tips on sentence formation

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Vijay,

Thank you so much for your positive feedback and for taking the time to post this review.

We'd love to hear more about your comments on sentence formation tips. Please feel free to share more details with us via gram.ly/3zJAHbw, so we forward them to our product team.

Thanks again,
Grammarly Support team

Thumbnail of user oketooboo
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Makes typing easy and concise. With useful and very apt words.

Thumbnail of user maniku3
1 review
0 helpful votes
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June 13th, 2021
Verified purchase

I stuck with the upgrade version, I feel like bit expensive

Thumbnail of user maryb4596
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Good experience I wish I can have more features for free.

Thumbnail of user nokom
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I am happy with the way the Grammarly is assisting me.

Thumbnail of user deem404
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I love Grammarly because I have confidence my writing is correct.

Thumbnail of user meetalib
1 review
0 helpful votes
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December 30th, 2021
Verified purchase

My English was really poor, it helped me in improving it

Thumbnail of user scotth1572
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Love it. It is really useful in so many ways. I don't know what I would do without it.

Thumbnail of user clevelandc24
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Wonderful just wonderful help on an job interview thanks so much

Thumbnail of user marissam174
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Super helpful. Easily to use. Fun to see the weekly stats.

Thumbnail of user killiand14
1 review
0 helpful votes
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October 4th, 2021

The Grammarly Customer Service team have been the best I have encountered from any company I ever dealt with.

Products used:
IT

Service
Value
Quality
Thumbnail of user ebolap
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

It helps me learn grammar because I'm pretty sure I'm illiterate.

Thumbnail of user alexg1352
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

It helps me a lot. I would recommend it to everyone.

Service
Quality
Thumbnail of user angelc331
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Great every once in a while misses things but overall great

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Angel,

Thank you for bringing this issue to our attention. We'd love to look into this.

Could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide the original sentence or paragraph where we might have missed a mistake?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly support team

Thumbnail of user alfonsoa55
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

I had the chance to feel free to write without mistakes!

Thumbnail of user geneviever61
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

Almost absolutely accurate when typing and writing Emails and documents, etc.

Thumbnail of user jaquevianc
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

It does great helping me but some times corrects me wrong

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Jaquevian,

Thank you so much for your positive feedback and for taking the time to post this review.

If there are cases, where you find Grammarly provides incorrect suggestions for words in your text, there are a couple of options to prevent suggestions. Firstly, you can use your personal dictionary to add common words. Here's how: https://gram.ly/cbbHWbj. You can also contact our team directly at http://gram.ly/3zJAHbw and request to add missing words in our dictionaries, and we'll have a team member take a closer look and improve our algorithms.

Please continue to share your feedback with us. We love sharing it with our team!

Thanks again,
Grammarly Support team

Thumbnail of user josephinel117
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

My memorandums and other correspondence for my job have greatly improved.

Thumbnail of user scheherazadea
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

It is not free same things are free but still good.

Thumbnail of user ethanb311
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

I love Grammarly but being told I have to have premium to do things is annoying so put that away please other than that I LOVE it.

Thumbnail of user katherineb628
1 review
0 helpful votes
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May 27th, 2021
Verified purchase

I like the spelling corrections but would like to see it do more grammatical corrections.

Thumbnail of user rheas36
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

I would say grammarly was very helpful and the site was very easy to navigate.

Thumbnail of user josephd2454
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Helpful aid to my writing. Excellent suggestions.!.

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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