• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
See all photos
How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user kimberlyl675
1 review
0 helpful votes
  • Send Message
September 21st, 2020

The free version helps me maintain professional and well worded communications to members of my team and outside colleagues.

Thumbnail of user elkeg17
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

I absolutely love Grammarly but even with the discount it is a very expensive app to subscribe the premium.

Thumbnail of user chloed61
1 review
0 helpful votes
  • Send Message
September 21st, 2020

As a teachers, I always post reminders to parents. Grammarly guides me to set the tone of my message.

Thumbnail of user simony48
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

It helps me a lot with grammar, I highly recommend it to those whose native language is not English.

Thumbnail of user rachels648
1 review
0 helpful votes
  • Send Message
September 18th, 2020

Excellent application! Really helpful. I am writing a book and have found this program to be an excellent help!

Thumbnail of user natakeb
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase

Grammarly assisted in rectifying my sentences. I was able to have a clearer understanding of how to phrase words.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi,

We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.

Please do not hesitate to contact us with any questions or concerns you might have at gram.ly/3gSJ5wO. We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly support team

Thumbnail of user naokoy
1 review
0 helpful votes
  • Send Message
June 17th, 2022
Verified purchase

I am 100% satisfied, great job grammarly!
I will never be nervous when submitting my weekly assignment... Thank u!

Thumbnail of user stevens2218
1 review
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

Since being introduced to Grammarly by a co-worker, I have found it to be extremely accurate, and very useful.

Thumbnail of user charelss
1 review
0 helpful votes
  • Send Message
January 7th, 2023

Grammarly keeps finding problems with things like single quotation marks, and last names. It is very annoying and unhelpful.

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hello,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience. Grammarly shouldn't be correcting names; our team would love to look into this and make any necessary changes.

We have reached out to you separately to gather more details.

We look forward to speaking with you directly.

Thanks again,
Grammarly Support team

Thumbnail of user saral622
1 review
1 helpful vote
  • Send Message
August 2nd, 2022
Verified purchase

Grammarly is great at helping catch small mistakes in my documents and emails. Such an effective and simple-to-use tool!

Thumbnail of user fabiam
1 review
0 helpful votes
  • Send Message
August 15th, 2021
Verified purchase

I have used Grammarly for the past two months. It has been an invaluable tool for my doctoral writing!

Thumbnail of user lisab5190
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

Good experience overall, I've been happy with it. I haven't been to school for over 15 yrs and this is helping me obtain my BSN. Ty!

Thumbnail of user hatew
6 reviews
5 helpful votes
  • Send Message
June 4th, 2019

They have a free version if you want and it's also great. Love the emails where they say how amazing you are :)

Thumbnail of user cosmask
1 review
1 helpful vote
  • Send Message
September 24th, 2020

As a writer, grammarly has been a useful tool in ensuring my content is free of errors, by helping identify and make corrections in good time.

Thumbnail of user nicolel1421
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

I highly recommend this product. I use it all the time to help write in a more professional manner. Even the free version is very helpful.

Thumbnail of user lilya131
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

It's unique and boosts my grade by helping with grammar and spelling. Never going to stop using Grammarly I would recommend it to anyone. Great job

Thumbnail of user teresef7
1 review
0 helpful votes
  • Send Message
March 21st, 2022
Verified purchase

Grammarly makes writing easier and helps me focus on what I am trying to convey. Love this app and the professionalism it brings to my work.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Terese,

Thank you so much for your positive feedback and for taking the time to post this review. We're delighted to hear that Grammarly helps you feel confident when writing professional correspondence.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

Thumbnail of user terris668
1 review
0 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

I use Grammarly for blog posting, emails, social media, and any other online writing I do. It's very helpful to make sure my writing is clear.

Thumbnail of user aleksandara6
1 review
0 helpful votes
  • Send Message
November 11th, 2021
Verified purchase

Amazing app my education went through it and I can say that no other app is close to this, my grammar has been better since then.

Thumbnail of user frankling45
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

Excellent! Now I feel more confident when I am writing in English using Grammarly. Is like to have your English coach 24 hours with you. Amazing!

Thumbnail of user chrism2703
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase

I lik it as a sense check, and whilst nor perfect it helps with the obvious mistakes instantly and challenges me to think about my comprehension

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Chris,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We strive for perfection, so we would like to learn more. If you have any examples of Grammarly missing a mistake or making an incorrect suggestion, could you please share more details with us by submitting a request at gram.ly/3zJAHbw?

We look forward to speaking with you directly.

Thanks again,
Grammarly support team

Thumbnail of user sukumaranp1
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Very user friendly especially on a PC.
However working on phone and iPad has been an issue. Need to learn to get the benefit of Grammarly

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi there,

Thank you for taking the time to leave us a review, and for bringing this issue to our attention. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We have reached to you directly to provide instructions on how to resolve the issue. Please let us know if you need any other help.

Thanks again,
Grammarly support team

Thumbnail of user reya36
1 review
0 helpful votes
  • Send Message
July 15th, 2023
Verified purchase

My doubts concerning the use of words, grammar and others are given much attention and solution right away.

Thumbnail of user tranthogiak
1 review
0 helpful votes
  • Send Message
July 8th, 2021
Verified purchase

Hm? I have nothing else to say, it's good and really improve my English skills, I enjoyed Grammarly.

Thumbnail of user marieb584
1 review
0 helpful votes
  • Send Message
July 5th, 2021
Verified purchase

It's being a great help to me, little errors I made repeatedly I can now correct... Really reliable.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

How do I know I can trust these reviews about Grammarly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Grammarly?