• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (34) phone number (14)
Thumbnail of user jasb18
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Grammerly's integration with all my devices means I automatically use it every day. I love the tone feature as well!

Thumbnail of user helenf505
1 review
0 helpful votes
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October 30th, 2020

It makes me look good, corrects any grammatical errors or punctuations. It actually turns my casual notes almost too professional.

Thumbnail of user johnh6609
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

I have been using this program for over 4yrs now and it has gotten me through a number of college papers with "A's" I cannot recommend it enough.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi John,

Thank you for taking the time to leave us a review!

Please continue to share your feedback with us. We love sharing it with our team!

Thanks again,
Grammarly support team

Thumbnail of user filial
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

Excellent makes college life so much easier. I can't imagine what it would be like if I didn't have grammaly. Worth it

Thumbnail of user rachelh313
1 review
66 helpful votes
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January 27th, 2020

I'm using the free add on version in Firefox. I do freelance copywriting and wanted to check for AP style: it doesn't. It barely checks anything, no style aside from a "tone" indicator (won't tell you how to change tone). It very often misreads the context. In the sentence above "add on version," it wants to change to "add on the version"; if anything it should suggest hyphenating "add on". In a sentence about moles, it couldn't tell "tunnel" was supposed to be a verb, not a noun, and wanted to add an "a" in front of it. If you're writing complex sentence structures, it often makes wrong suggestions. If English is not your first language or you really struggle with grammar, don't use it. It's also annoying! It is quicker than a right-click spellcheck when you hover your mouse over a suggested correction, but it will stay there even as you keep typing, covering what you're writing. I haven't tried the paid version, but the free one is frustrating more often than helpful. The things it is good at are spelling (not verb tense), when to hyphenate or combine into one word, and capitalizing proper nouns.

Thumbnail of user lynnr105
1 review
29 helpful votes
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May 7th, 2018

TERRIBLE SERVICE - WILL NOT ALLOW YOU TO CANCEL EVEN IF YOU TRY MINUTES AFTER YOU LOAD THE SERVICE AND UNDERSTAND HOW BAD IT IS. CANNOT GET IT OFF MY COMPUTER. SO SO SORRY I FELL FOR THIS.

Thumbnail of user kelvino22
1 review
0 helpful votes
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September 4th, 2020

Grammarly is a very useful app. It saves me a lot of stress in writing. I write very smart with grammarly. Big thanks from you.

Thumbnail of user tylers367
1 review
1 helpful vote
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October 19th, 2020

I learn words that I can´t spell because there new to me and it really helps when I do my work it is so helpful!

Thumbnail of user sitohs
1 review
0 helpful votes
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November 26th, 2020

I like how Grammarly adds a space after a full stop cause I always mess up there. It also helps me do my spelling tests (LOL)

Thumbnail of user nzohaibonav
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I wouldsuggest for majority of those who produce reports on daily basis to make us of this important app.

Thumbnail of user daniela1731
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

Very helpful for spellcheck and grammar especially for people who don't have the English language as their mother tongue.

Thumbnail of user honorh4
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Makes me more aware of my grammar and it's such a support tool for me. I really enjoy having Grammarly on my computer.

Thumbnail of user owens155
1 review
2 helpful votes
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November 12th, 2022

It slows down your computer, can access and change your data(proof below) plus sometimes it's just wrong. Don't get it.

Tip for consumers:
Delete It. Get It Destroyed.

Products used:
Grammarly for Chrome.

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rebeccah2116
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

I'm learning as my writing is being corrected. It's been fun and educational to guess my mistakes before the corrections have been made.

Thumbnail of user irenec408
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

It is very much helpful when I write an email at work as English is my second language.
It makes me more confident.

Thumbnail of user muhammadk140
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Grammarly is helping me every second in my daily chart and Conversation.

In preparation for writing this note to help me again.

Thanks..

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Muhammad,

Thank you for taking the time to leave us a review!

Please continue to share your feedback with us. We love sharing it with our team!

Thanks again,
Grammarly support team

Thumbnail of user sarahl1724
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Grammarly has been a big help for work. My outputs are more polished and presentable. It has helped build my confidence in writing.

Thumbnail of user henrym280
1 review
0 helpful votes
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September 21st, 2020

Have a free Grammarly and it helps me in my conversation with my friends and family thru the email.
Thank you so much.

Thumbnail of user sandreas2
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Very helpful, always on top of all my documents
As we all can type pretty fast we tend to forget those little things

Thumbnail of user amberk140
1 review
2 helpful votes
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September 9th, 2020

Love the reviews each week that let me know how much I have written and how it compares with others using the app.

Thumbnail of user stefanyg11
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

I can't express how much Grammarly has helped me to not only become a better writer, I also have gotten better at spelling.

Thumbnail of user janen143
1 review
1 helpful vote
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September 7th, 2020

It sure helps in structuring our grammar. It makes me more confident in sending my text after all grammatical errors have been corrected.

Thumbnail of user stuartj71
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

I have been using the free service for 3 months now and it is very good
I also get free premium suggestions sometimes

Service
Quality
Thumbnail of user valeriem375
1 review
0 helpful votes
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December 20th, 2020

Sometimes it doesn't catch all the errors but overall I have enjoyed it. There are somethings that I think need to be fixed.

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kristinam192
Kristina M. – Grammarly Rep

Hi Valerie,

Thank you so much for your feedback and for taking the time to post this review.

It’s our users’ feedback that allows us to constantly improve our product.

We have reached out to you separately to gather more details. We look forward to speaking with you and putting things right.

Thanks again,
Grammarly support team

Thumbnail of user luisg327
2 reviews
0 helpful votes
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September 4th, 2020

This has helped to make more intelligible sentences in my communications on social media. My thoughts get down on paper with less effort.

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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